Trust me you will never be sorry with the Quality, Service, Delivery, Fit & Comfort. Waited my whole life to enjoy walking and now I do. Don’t wait any longer buy and enjoy, you definitely won’t b... See more
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Great experience overall. Loved that I could see all details using the 3D viewer but also try them on virtually. For me, it was the final factor that made me comfortable to buy them, because I could... See more
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Nubikk sells high quality goods that are made in Europe. Their home page is convenient. Customer service is especially good at work. Only four stars because I don't understand their address writing po... See more
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Easy to use website with everything you need to make a purchase. Great example pictures so you know what you’re getting and what they might look like when worn. Great customer service, giving me a... See more
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Company details
Written by the company
In early 2012, Nubikk's founder and creative director had the idea to design a shoe collection where comfort, fashion, and distinction are key. Nubikk was born: a shoe brand that believes fashion should go hand in hand with comfort. The background of several generations of shoemaking within the company was the ground for a versatile collection of styles. Nubikk quickly realized their customers require the same lush feeling as experienced when wearing sportswear. This resulted in lightweight soles being introduced throughout the entire collection. Additionally, the same level of cushioned insoles is now also used in Nubikk's formal wear for women and men. The sneakers are made of the best Italian leathers, have lightweight soles, and are handmade in Portugal. A shoe brand at first but with all this experience in leather craftsmanship and producing qualitative products, it was a small step to a collection of small leather handbags, accessories, and clothing. At Nubikk a great fit is everything. So in late 2019, a line of t-shirts and sweaters dropped in the most comfortable and heavy organic cotton you expect from Nubikk. All of this comes together at our webshop and in our flagship stores in Amsterdam, Antwerp and Munich. NUBIKK for every identity
Contact info
Raadhuisplein 2A, 5141KG, Waalwijk, Netherlands
- +31 85 48 74 600
- webshop@nubikk.com
- www.nubikk.com
4.4
Excellent
4K reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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People also looked at
With your order it says "Ordered before…
With your order it says "Ordered before 23:59 on working days, delivered tomorrow". After three days I inquired about the delivery, after which the customer service informed me that there was a delay due to the sales period. 6 days later I ask again for a delivery date and the customer service informs me that the payment was not successful. The order confirmation was sent without a payment being registered, very confusing.
September 6, 2022
Reply from NUBIKK
Hi Cindy,
We're sorry that the payment did not go well. We sorted this out after you contacted us. As indicated by e-mail, the payment has taken too long, resulting in the payment not succeeding and the order not being placed.
You will receive an order confirmation before payment, but if no payment is made, the order has not been placed. We apologize for the confusion.
Should you need further assistance in the future, please let us know.
Greetings,
Team Nubikk
Great shopping experience en quick…
Great shopping experience en quick delivery of order. Good communication about the order. Perfect
August 21, 2022
Reply from NUBIKK
It's very nice to hear that you had such a good experience with us.
We hope you enjoy your purchase and look forward to seeing you again Alexander.
Many greetings,
Team Nubikk
Reply from NUBIKK
What a lovely compliment, thank you very much Silviya.
Have fun with your purchase and hope to see you soon in our webshop.
Love,
Team Nubikk
Great shoes
Great shoes, (just bought a pair in Arnhem. Because I live outside europe- I than decided to purchase another pair online). Fast shipping and great service. Thank you for your business.
Recommended!
August 11, 2022
Reply from NUBIKK
How nice that you own two pairs of Nubikk shoes. You can go ahead with your shoes for the coming time.
Have fun with them Gideon. Hopefully we can make you happy again with an online order in the future. If you have any questions, you can reach us daily by phone, email or via our chat.
Greetings,
Team Nubikk
Reply from NUBIKK
Bedankt voor deze fijne review Marina.
Geniet van je mooie Roque Riva sneakers. Verzorg het materiaal regelmatig met en protect tegen vuil en vlekken.
Groetjes en hopelijk tot ziens,
Team Nubikk
Quick delivery and good products.
August 9, 2022
Reply from NUBIKK
Nice to hear Daniel.
With these beautiful Jiro Mio Loafers, you will be ready for this beautiful weather.
Enjoy these loafers and see you soon.
Greetings,
Team Nubikk
Reply from NUBIKK
Thank you for these compliments Alexandre. This makes us very happy, and it gives us even more energy to give every customer the same experience, as it did for you.
Enjoy your purchase and see you soon in our webshop.
Love from,
Team Nubikk
Reply from NUBIKK
You're welcome Santusia. We have another satisfied customer, we work hard on this every day. The result is worth it and that is what we want to achieve.
Enjoy your cool trainers.
Greetings,
Team Nubikk
Returning costs you money
Edit:
You pay €5 extra when you return an item. Ridiculous. Won’t order from the website again.
August 1, 2022
Reply from NUBIKK
What a pity you didn't see this. As stated on our website:
For discounted products, a return fee of €4.95 will always be deducted from the refund, even for customers with an account.
For more information about the return process please visit our website at exchange and returns: https://www.nubikk.com/nl/ruilen-retourneren
Greetings,
Team Nubikk
Service is good
Service is good, however I did not get a full refund of my order. Apparently the return is not for free…
July 30, 2022
Reply from NUBIKK
That's right Amelie. When you return a sale item, a return fee will be added to your refund. This is also indicated on our website and can be found under exchanging & returning in the Netherlands, Belgium, and Germany.
If anything else is unclear, please let us know.
Greetings,
Team Nubikk
Comfortable for long walking
The sneakers I bought are really comfortable to walk for a long distance
July 29, 2022
Reply from NUBIKK
That is, of course, the purpose of our shoes, so it is nice that you feel the same way.
George, we wish you a lot of pleasure with your purchase. And we hope to see you soon in our webshop.
Greetings,
Team Nubikk
Fast and efficient.
July 26, 2022
Reply from NUBIKK
Glad that everything went so well. We hope to see you again soon, Gerrit!
Enjoy your new Jagger Tora sneakers.
All the best,
Team Nubikk
I purchesed shoes
I purchesed shoes, send them back and didn't get the same amount off money back ??? Strang, so I have too take some action. That is not necessary.
July 19, 2022
Reply from NUBIKK
We are sorry that you are not aware of our return policy as stated on our website.
The cost that has been charged is a return fee. This return fee is charged when returning sale items this is separate from an account. You can order our sale items for a nice price, but we are trying to prevent the accumulation of returns. We try to think of the sustainability.
If you have any questions, you can always ask us for an explanation.
Regards,
Team Nubikk
Superior customer service!
I had a tiny issue with a purchase. I called customer service and Kirsty immediately dealth with everything efficiently, professionally and personably. I will absolutely buy from this company again and I will recommend them to anyone looking for great quality and high end leather goods.
July 12, 2022
Unprompted review
Reply from NUBIKK
What a great review Dara. You really make our day, thank you so much.
We are very pleased that we have been able to resolve your complaint and that you are completely satisfied with it.
Enjoy your new bag and we hope to see you soon in our webshop.
Love,
Team Nubikk
Reply from NUBIKK
Thank you for writing a nice review! We are thrilled to read that you are so enthusiastic about the shoes you received. You are gonna rock your new shoes.
Cheers,
Team Nubikk
Reply from NUBIKK
Bedankt voor deze positieve review.
Heel veel plezier van je aankoop Agnieszka.
Groetjes en hopelijk tot ziens,
Team Nubikk
Very satisfying
Fast delivery, customer service responded in just one hour when I requested a return label. However I still kept the shoes since they are great. ❤
June 26, 2022
Reply from NUBIKK
Thank you for writing this positive review. We are very happy to read that you had a positive experience with us.
Enjoy your nice shoes and we look forward to seeing you again.
Love,
Team Nubikk
Reply from NUBIKK
So happy to read that we will see you back in our webshop. We hope you will enjoy your Roque Roman sneakers from Nubikk. To keep them white, please use a maintenance product suitable for leather.
If you have any questions concerning the shoes, please let us know.
Cheers,
Team Nubikk
Reply from NUBIKK
Hi Frank,
Kijk eens aan, dat is super fijn om te horen.
Heel veel plezier van je mooie Roque Roman sneakers en hopelijk tot snel weer.
Groetjes,
Team Nubikk
Anwful expérience for high end shoes
Anwful expérience for high end shoes. No email confirmation. Return process is then too complicated. Return from France is 16€.
May 8, 2022
Reply from NUBIKK
Hi Jean,
We are very sorry that you had this experience. This is not the intention.
On our website, it is indicated that you can return free of charge from the Netherlands, Belgium, and Germany. This has also been communicated to you by e-mail.
If you have any further questions, please do not hesitate to contact us.
Best regards,
Team Nubikk
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