NUBIKK Reviews 3,805

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Trust me you will never be sorry with the Quality, Service, Delivery, Fit & Comfort. Waited my whole life to enjoy walking and now I do. Don’t wait any longer buy and enjoy, you definitely won’t b... See more

Company replied

Rated 5 out of 5 stars

Great experience overall. Loved that I could see all details using the 3D viewer but also try them on virtually. For me, it was the final factor that made me comfortable to buy them, because I could... See more

Company replied

Rated 4 out of 5 stars

Nubikk sells high quality goods that are made in Europe. Their home page is convenient. Customer service is especially good at work. Only four stars because I don't understand their address writing po... See more

Company replied

Rated 5 out of 5 stars

Easy to use website with everything you need to make a purchase. Great example pictures so you know what you’re getting and what they might look like when worn. Great customer service, giving me a... See more

Company replied

Company details

  1. Shoe Factory

Written by the company

In early 2012, Nubikk's founder and creative director had the idea to design a shoe collection where comfort, fashion, and distinction are key. Nubikk was born: a shoe brand that believes fashion should go hand in hand with comfort. The background of several generations of shoemaking within the company was the ground for a versatile collection of styles. Nubikk quickly realized their customers require the same lush feeling as experienced when wearing sportswear. This resulted in lightweight soles being introduced throughout the entire collection. Additionally, the same level of cushioned insoles is now also used in Nubikk's formal wear for women and men. The sneakers are made of the best Italian leathers, have lightweight soles, and are handmade in Portugal. A shoe brand at first but with all this experience in leather craftsmanship and producing qualitative products, it was a small step to a collection of small leather handbags, accessories, and clothing. At Nubikk a great fit is everything. So in late 2019, a line of t-shirts and sweaters dropped in the most comfortable and heavy organic cotton you expect from Nubikk. All of this comes together at our webshop and in our flagship stores in Amsterdam, Antwerp and Munich. NUBIKK for every identity


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The Truth and, nothing but the Truth

Trust me you will never be sorry with the Quality, Service, Delivery, Fit & Comfort.
Waited my whole life to enjoy walking and now I do.
Don’t wait any longer buy and enjoy, you definitely won’t be disappointed , I haven’t in the last 12 years I’ve been buying them

April 8, 2026
Unprompted review
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Reply from NUBIKK

Thank you so much for your wonderful 5-star review and your kind words!

It truly means a lot to us to hear that we’ve been your favorite for the past 12 years, almost since the very beginning of our journey. That kind of loyalty is incredibly special to us.

We’re grateful to have such dedicated customers like you, and we’re so happy to hear that you’ve been enjoying the quality, comfort, and service all these years.

We hope to continue providing you with the same experience for many more years to come. Thank you for your trust and support!

Rated 5 out of 5 stars

All perfect

All perfect, order/delivery/quality

April 25, 2025
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Reply from NUBIKK

That’s great to hear, short and sweet, just like a perfect experience should be!

Thanks so much for your kind words Luciana!

Rated 5 out of 5 stars

Great shoes ,great service.I am only…

Great shoes ,great service.I am only missing the Jagger Classic ( plain leather) black,which I hope you will start produce again.
Thanks,
Petr

April 25, 2025
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Reply from NUBIKK

Thanks so much, Petr! We're thrilled to hear you’re happy with the shoes and our service. We really appreciate your feedback, and you're not the only one missing the Jagger Classic in black!

We'll be sure to pass your suggestion along to the team. Stay tuned!

Rated 5 out of 5 stars

Perfect shoes

I bought my first Nubikk shoes in Antwerp and I wear them all the time. This time, I bought the same pair in different color for my sister. They are perfect.

December 2, 2024
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Reply from NUBIKK

Thank you so much for your wonderful review Kristyna! We're happy to hear how much you love your Nubikk shoes.

Wishing you both many stylish and comfortable steps ahead!

Love, team Nubikk

Rated 5 out of 5 stars

Outstanding Service and Quick Response!

Outstanding Service and Quick Response!

I sent a short email to NUBIKK regarding a replacement for my shoelaces. I received a prompt reply, assuring me that I would receive a free replacement. The delivery was quick, but unfortunately, the color was wrong. After reaching out again and offering to pay for the correct color, they quickly sent me the correct shoelaces, again free of charge. Everything was handled swiftly, and the email communication was very pleasant. Big thumbs up for this excellent service!

October 21, 2024
Unprompted review
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Reply from NUBIKK

Thank you so much for your wonderful review Kai! We're thrilled to hear that you had such a positive experience with our customer service. It's great to know that we could quickly resolve the shoelace mix-up and that you appreciated the prompt communication. Your kind words truly motivate us to keep delivering excellent service.

Big thumbs up right back at you, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, amazing shoes love the qualiy! Would recommend, 10/10 for sure :)

October 16, 2024
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Reply from NUBIKK

Wow, what fantastic feedback! We're so glad to hear that you’re happy with the fast delivery and the quality of the shoes. Thank you for your recommendation and the 10/10 score!

We truly appreciate your support and hope to see you again in our store soon!

Rated 5 out of 5 stars

Cassy Slouch It's mine 🤗 the shoes are…

Cassy Slouch It's mine 🤗 the shoes are unique and very comfortable 😍 I love them ❤️❤️❤️

October 16, 2024
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Reply from NUBIKK

Thank you for your amazing review Joanna! We're so glad to hear that you love your Cassy Slouch shoes!

Their uniqueness and comfort really make them special. Enjoy wearing them, and if you ever need anything else, just let us know!

Rated 5 out of 5 stars

Great shoes and service

Great shoes, super service!

June 14, 2024
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Reply from NUBIKK

Thank you for your purchase and your kind review.
We hope you enjoy your new Eve Leva boots very much!

Rated 1 out of 5 stars

Never again!

I can only advise everyone not to order from NUBIKK. Customer service neither acts in the customer's interest nor is solution-oriented. This was by far my worst online experience in a long time. It's a shame, the shoes are very nice but given the poor service I'd rather buy somewhere else.

April 12, 2024
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Reply from NUBIKK

Thank you for your feedback. We're sorry to hear about your experience, but we haven't received any prior complaints from you. We’ll reach out to you directly to better understand the issue and work towards a solution.

At NUBIKK, we strive to provide excellent service and will do our best to make this right.

Rated 5 out of 5 stars

Best shoes ever

August 26, 2024
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Reply from NUBIKK

What an awesome review! We’re thrilled to hear you think they’re the best shoes ever. Thanks for sharing your enthusiasm—it made our day, Niels!

Rated 5 out of 5 stars

Great 👌

Great shoes, nice webshop. Delivery as promissed 👌

August 26, 2024
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Reply from NUBIKK

Thanks for the great feedback! We're thrilled you love the shoes and had a smooth experience with our webshop. Enjoy your new kicks Paul!

Rated 4 out of 5 stars

quick and as described

August 20, 2024
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Reply from NUBIKK

Thank you for your review! We're glad to hear that your order arrived quickly and met your expectations.

We hope you enjoy your purchase Thomas, and we're here if you need anything else!

Rated 5 out of 5 stars
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Reply from NUBIKK

Thank you so much for your kind words Vlad! We're thrilled to hear that you're happy with the quality of our product. Your satisfaction is what we aim for, and it's great to know we hit the mark.

Enjoy!

Rated 5 out of 5 stars

Fast and Very Good Customer Service

I got a pair of shoes from Nubikk as a gift, really great shoes unfortunately the laces gave up. I contacted Nubikk customer service and i got a response immediately. I asked to buy a pair of laces and they gave the laces for free just paid the shipping to where i am from which is Vancouver Canada. Thank you so much to the whole team. Special mention to Kirsty. 5 star service!

August 20, 2024
Unprompted review
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Reply from NUBIKK

Thank you so much for your wonderful review! We’re thrilled to hear that you love your Nubikk shoes and that our customer service, could assist you promptly. We’re glad we could help with the laces and ensure you had a great experience, even all the way from Vancouver! Your 5-star rating means the world to us.

Thanks again Dale!

Rated 5 out of 5 stars

Top Quality!

Top Quality!
Delivery was really fast !

August 8, 2024
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Reply from NUBIKK

Thank you for your fantastic review Franziska! We're thrilled to hear that you're happy with the quality and that the delivery was quick.

We look forward to serving you again soon!

Rated 5 out of 5 stars

I always order my shoes from Nubikk

I always order my shoes from Nubikk. Super quality and very comfortable. The only issue is since am living in Austria, always have to pay alot for shipping. And once for return also i paid. Hopefully soon they can have free shipping to Austria.

August 12, 2024
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Reply from NUBIKK


Thank you for your loyal support and wonderful review! We're thrilled to hear that you're so satisfied with the quality and comfort of our shoes. We understand that shipping costs can be a concern, and we’ll definitely take your feedback into consideration. Unfortunately, international shipping does come with additional costs, which we as a company already partially cover. However, we're always looking for ways to improve our service, so who knows what the future holds!

Thanks again for your understanding and loyalty.

Rated 5 out of 5 stars

Great product

July 23, 2024
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Reply from NUBIKK

Thank you so much for your positive feedback and 5 star review. This makes our day! Enjoy your purchase!

Rated 5 out of 5 stars

Perfect shoes

Love the leather boots and sneakers with the ultra light and comfy soles. Good looking and nice quality for affordable price. They have a wider fit which is perfect for me and hard to find with other shoe companies. Shoes fit true to size for me, but might be one size larger for people with a more narrow foot.

July 25, 2024
Unprompted review
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Reply from NUBIKK

Thank you so much for your fantastic review! We're thrilled to hear you love the leather boots and sneakers. It's great to know that our ultra-light and comfy soles, along with the wider fit, work perfectly for you. We pride ourselves on delivering quality and style at an affordable price.

Thanks for highlighting the fit details – your feedback is invaluable. Enjoy your new shoes!

Rated 5 out of 5 stars

Very swift delivery

July 10, 2024
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Reply from NUBIKK

Thank you for your review! We're thrilled to hear that your delivery was very swift. We aim to provide speedy service, and it's great to know we met your expectations.

We look forward to serving you again soon!

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