Trust me you will never be sorry with the Quality, Service, Delivery, Fit & Comfort. Waited my whole life to enjoy walking and now I do. Don’t wait any longer buy and enjoy, you definitely won’t b... See more
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Great experience overall. Loved that I could see all details using the 3D viewer but also try them on virtually. For me, it was the final factor that made me comfortable to buy them, because I could... See more
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Nubikk sells high quality goods that are made in Europe. Their home page is convenient. Customer service is especially good at work. Only four stars because I don't understand their address writing po... See more
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Easy to use website with everything you need to make a purchase. Great example pictures so you know what you’re getting and what they might look like when worn. Great customer service, giving me a... See more
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Company details
Written by the company
In early 2012, Nubikk's founder and creative director had the idea to design a shoe collection where comfort, fashion, and distinction are key. Nubikk was born: a shoe brand that believes fashion should go hand in hand with comfort. The background of several generations of shoemaking within the company was the ground for a versatile collection of styles. Nubikk quickly realized their customers require the same lush feeling as experienced when wearing sportswear. This resulted in lightweight soles being introduced throughout the entire collection. Additionally, the same level of cushioned insoles is now also used in Nubikk's formal wear for women and men. The sneakers are made of the best Italian leathers, have lightweight soles, and are handmade in Portugal. A shoe brand at first but with all this experience in leather craftsmanship and producing qualitative products, it was a small step to a collection of small leather handbags, accessories, and clothing. At Nubikk a great fit is everything. So in late 2019, a line of t-shirts and sweaters dropped in the most comfortable and heavy organic cotton you expect from Nubikk. All of this comes together at our webshop and in our flagship stores in Amsterdam, Antwerp and Munich. NUBIKK for every identity
Contact info
Raadhuisplein 2A, 5141KG, Waalwijk, Netherlands
- +31 85 48 74 600
- webshop@nubikk.com
- www.nubikk.com
4.4
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
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Very bad customer service
Very bad customer service! I ordered a shoe 3 weeks ago but it does not fit at all. I was so busy that I didn't have the time to return it. The return period for sale items is only 14 days and they can't make any exceptions apparently. This is rediculous, now I'm stuck here with an uncomfortable shoe that doesn't even fit. They don't understand or help their customers in need.
January 5, 2024
Unprompted review
Reply from NUBIKK
We appreciate your feedback and apologize for any inconvenience. Our return policy strictly adheres to a 14 working days window for sale items, as clearly stated on our website. Unfortunately, exceptions cannot be made. We understand your situation and regret any dissatisfaction caused.
If you have further concerns, please feel free to contact us.
Reply from NUBIKK
Thank you so much for your positive feedback! We're glad you found the delivery quick. We are pleased to hear that you are happy with the good quality of the shoes and that they are also comfortable. We hope you will enjoy them a lot!
Delivery 10 days
December 18, 2023
Reply from NUBIKK
Orders for delivery outside the Netherlands but within Europe are delivered in 2-5 working days. During the weekend and Christmas everything is closed that's why the delivery took a bit longer in your case. We hope you enjoy your purchase!
Greetings, Team Nubikk
Very fast and good quality
December 8, 2023
Reply from NUBIKK
Your review just hit us like a bolt of lightning – quick and electrifying! We're delighted you're happy with the speedy delivery and quality. Buckle up for more fantastic experiences with us! #FastAndFabulous
Reply from NUBIKK
Thank you for taking the time to share your feedback Ann Charlotte.
Enjoy your new Boozt, and we hope to serve you again soon!
Cheers,
Team Nubikk
Good quality
My 4th pair already, always satisified with the shoes..good quality, i recommend
November 24, 2023
Reply from NUBIKK
Four pairs of happiness! Your satisfaction is our greatest achievement. Thanks a million for choosing us and for the awesome recommendation Ursa!
best quality
November 27, 2023
Reply from NUBIKK
Bringing you nothing but the best vibes and quality Alisher! Your review made our day.
All was good except account creation
All was good except account creation. I’d like to see sign-up with socials like google or apple.
November 24, 2023
Reply from NUBIKK
Thank you for sharing your experience with us Serhii! We're thrilled to hear that everything went well, and we appreciate your suggestion about social sign-ups. Your feedback is invaluable, and we'll certainly explore ways to enhance our user experience.
Looking forward to serving you even better in the future!
Reply from NUBIKK
Lightning-fast service! Thanks for choosing us Lesley.
Reply from NUBIKK
So glad to hear the shipping was fast, and you love the beautiful shoes! Enjoy stepping out in style!
Enjoy your weekend Chantal,
Team Nubikk
Reply from NUBIKK
Delighted to hear you find the boots to be of excellent quality and design! Your satisfaction is our goal. If you ever have more feedback or need assistance, feel free to let us know. Enjoy your stylish and top-notch boots!
My favorite boots.
My favorite boots.
Very comfortable and stylish. I love it! :)
November 17, 2023
Unprompted review
Reply from NUBIKK
Thrilled to hear that your boots are your favorite —comfortable and stylish! Love it! If you ever need assistance or discover more great finds, feel free to reach out. Happy boot-wearing!
Reply from NUBIKK
Thank you for your fantastic review! We're thrilled to hear that you appreciated our fast delivery, good communication, and that you love the shoes. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
Team Nubikk
Stop mailing me
Great shoes, but a bit expensive. But didn’t stop to mail me with a reminder to give them a review, so here we are. 5 stars for the shoes, 1 star for customer experience after buying the shoes. Don’t ask me everyday to give your company a review.
November 2, 2023
Reply from NUBIKK
Thanks for your positive feedback on our shoes. Apologies for the review reminders. We value your opinion and use reviews to enhance the overall experience. Sorry for any impact on your rating; we'll work on improving our approach. Thanks for sharing your thoughts, and we hope you continue to enjoy your shoes.
Greetings,
Team Nubikk
I made a return
I made a return
and have never received a credit. No one answers the phone when I call customer service. I was in the fashion business for 30 years. I will maker sure all then people I know NEVER do business with RAINS.
November 2, 2023
Reply from NUBIKK
We're truly sorry to hear about your experience with the return and the difficulty reaching our customer service. We apologize for any inconvenience caused.
We'll contact you promptly to address the issue and ensure you receive the necessary support. Rest assured, we take your feedback seriously, and we're committed to resolving this matter swiftly.
Finding the comfort and style at the same time
Fast delivery, product is so comfortable and very stylish.
October 29, 2023
Reply from NUBIKK
Sounds like a winning combination - quick delivery and total comfort.
Enjoy your purchase very much Emre!
Love,
Team Nubikk
Everything was quick and very clear
Everything was quick and very clear, the shoes are exactly as they should be.
November 2, 2023
Reply from NUBIKK
We're thrilled that your experience was swift and crystal clear! Glad to hear the shoes met your expectations. Thanks for choosing us.
Cheers,
Team Nubikk
Super shoe, superfast delivery
Amazing shoes of very good quality and also delivery within 24 hours, super!
October 23, 2023
Reply from NUBIKK
Thank you for your fantastic review! We're thrilled that you love our high-quality shoes and appreciated our swift delivery service within 24 hours. Your satisfaction means a lot to us. We hope you continue to enjoy your Nubikk shoes! Thank you for your support!
Love,
Team Nubikk
Perfect
Everything was perfect! From the quality of the product, comfort, to packaging and shipping.
I love it!
Thank you
October 20, 2023
Reply from NUBIKK
We're delighted to hear that everything was perfect for you, from product quality and comfort to packaging and shipping. We love having happy customers like you! Thank you for your kind words.
Much love,
Team Nubikk
nice styles
nice styles , good quality , made in Europe My Daughter loves the Smiley and the elevated Outsole
October 13, 2023
Reply from NUBIKK
We're thrilled to hear that your daughter loves our stylish and high-quality European-made shoes, especially the Smiley and elevated outsole. Thank you for your feedback Christoph!
Love,
Team Nubikk
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