Kernel Data Recovery Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The products are often described as excellent, with consumers noting their efficiency and ease of use. Reviewers are particularly impressed with the quick response times and the smooth user experience, which often saves them significant time.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the support... See more

Product

People report positive experiences with the product. Customers consistently praise its effectiveness, noting... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient support. Many... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the tools super useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

really quick live chat support with Aashutosh Sharma - thank you so much for your assistance.

this is really a great product (I purchased the product "Kernel Exchange Suite (Technician License)" after I had a great live support chat with one of their technical supporters Aashutosh Sharma.
The product itself meets all my expected requirements, mainly export from Exchange 2019 mailbox database EDB file to fresh created O365 mailboxes because our customer was hit by ransomware and nearly all servers+clients and NAS were infected. Luckily we found one single still uninfected *.EDB file, so we could save are customer's valuable old emails...

greetings from Vienna, Austria
MR.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

WOW - BRILLIANT

WOW - A Company, this is a company that really does 24x7 support unlike those that advertise it and never deliver. I did pre-sales with Paritosh who explained everything, then because I was stressed and tired I missed the simple instructions. I placed a support request in that was initially answered in less than 2 minutes, then a screen share. The result is a VERY HAPPY CUSTOMER, I love companies and people that deliver on the promise they make on pre-sales. I can only ward 5 stars, you and the team are very worthy of far more. Thank you for your help Paritosh.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

great support

great support, actually called me and showed me how their product worked, great price, much cost effective than the other o365 migration tools.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous tech support while testing the demo Kernel Migrator tool!

Our organization needs a tool to migrate files from an old Novell linux server to Sharepoint online. I am trying a demo of the Kernel Migrator for Sharepoint to see if it will be able to see the files from my Windows 10 PC. (I have the files mounted to my PC via OES.) I was not able to get the mounted files to display in the tool's Source panel. I asked for tech support to see if this was possible. I worked with both Mr. Debiprassana Dwibedi in Kernel Apps Support and Mr. Tarun from the Product Development Team over a Zoom Meeting, and we were able to get my PC configured using the MS Net command so that the Kernel Migrator tool could see these mounted files. I was then able to use the demo version of the tool to successfully copy some of the files to my Sharepoint destination. These two software engineers were very resourceful and great to work with - and I am using the demo version! 5 stars from me!

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product and their support is excellent! Paritosh is extremely Knowledgeable, patient and respectful. I reviewed many other competitive products and found Kernel to be the best. I was not experienced in setting up google projects with the security necessary to get the product configured. They walked me though all the gsuite setup and ensured their software was working properly.

October 8, 2023
Unprompted review
Rated 5 out of 5 stars

I was running into some issues.

I was running into some issues, migrating my emails from my exchange on prim to office 365, tech support was there for me, I called them, they were able to give me a solution that worked. I’m very happy with this software, it’s less expensive than most migration programs and it works very well.

September 4, 2023
Unprompted review

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