Kernel Data Recovery Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The products are often described as excellent, with consumers noting their efficiency and ease of use. Reviewers are particularly impressed with the quick response times and the smooth user experience, which often saves them significant time.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the support... See more

Product

People report positive experiences with the product. Customers consistently praise its effectiveness, noting... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient support. Many... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the tools super useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Kernel Migration

Kernel Migration
I have used Kernel Migration tool multiple times to migrate multiple comapnies. Their tech support is TOP notch, I have yet to have a failed migration and that is due to Kernel's OUTSTANDING tech support

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Paritosh

Paritosh, you are a legend. Thank you for saving the day.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Vikram Pal is great!

Vikram Pal, and all support is great!

Highly recommend their products, as their support is some of the best I have ever experienced from any software company.

June 22, 2023
Unprompted review
Rated 1 out of 5 stars

It didnt repair any of my photos

June 21, 2023
Unprompted review
Kernel Data Recovery logo

Reply from Kernel Data Recovery

Hello Gabriel Trust,

We are genuinely sorry for not meeting your expectations. That’s not what we set out for! We would never want you to have a bad experience, but you can be assured that we are here to listen and do everything to make it better for you.

Your photos involved some severe corruption, which can be resolved with the help of our expert customer support.

No need to worry! Your satisfaction is our top priority, so kindly email your contact details and order ID so that the right executive can assist you further and sort out all the issues as soon as possible.

Thank you for taking the time to provide this feedback, and feel free to reach out to us anytime.

Thanks & Regards
Customer Support Team
KernelApps Pvt Ltd

Rated 5 out of 5 stars

Hey,

Hey,

thank you paritosh for your service , it's great to working to gether and you are very hepful

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Kernal Has a great product and an…

Kernal Has a great product and an excellent support team. When I was having problems Importing the converted OST file and viewing it in outlook, they did a Zoom call with me and had me download tools--All of this was for the free version! Their chat is also excellent and very responsive as is their call line. Very rare these days to get multiple ways to access support--all delivering the highest quality. I wish other software companies were this good!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am very software technically savvy (40 years), but I was having an installation problem. I started a chat session and immediately had two engineers on the chat helping me. After a quick Zoon session, it turns out I should have run the installation as the Administrator. All is well and I'm 100% satisfied with the software and the support team.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Help with Modern Authentication

The products from Kernel Data Recovery do exactly what they say, if you have any issues the support if readily available. Should you need guidance they can provide using ZOOM, great company both product and support.
Recommend them everyday.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

We are using kernel IMAP backup tool &…

We are using kernel IMAP backup tool & Exchange suite tool from long time also we are using PST splitter tool & we are happy with on time 24/7 support, we can recommend tool for mentioned tools, mainly can appreciate Vikram & Paritosh for their wonderful support.

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Software With The Best Tech Support

Great Software! We are using Office 365 Complete Tenant to Tenant to move data around different company subsidiaries for the first time and it worked great for the mailboxes. We had some issues with OneDrive migration but have received top class support from Vikram and Paritosh and they got it resolved very quickly.

May 26, 2023
Unprompted review

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