Kernel Data Recovery Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The products are often described as excellent, with consumers noting their efficiency and ease of use. Reviewers are particularly impressed with the quick response times and the smooth user experience, which often saves them significant time.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the support... See more

Product

People report positive experiences with the product. Customers consistently praise its effectiveness, noting... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient support. Many... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the tools super useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

I had a problem with the Azure…

I had a problem with the Azure Directory App configuration for "Kernel Import PST to Office 365". So I decided to use the chat support on the website. I took some minutes and explanations, but we the product specialist managed to help me. Thanks a lot. Fast and nice.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

MBOX to PST product.

Great company, especially their Support which is 24x7.
Had a small issue regarding licensing, they fixed that in a couple minutes after contracting their support using the chat functionality.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Kernel Migrator tools

I use kernel migration tools (office 365 and sharepoint). this tools works good for migrate mailbox, sharepoint content and teams chat between two tenant.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

We had to move huge on-premise public folders to 365

We had to move huge on-premise public folders to Exchange 365 user and/or shared mailboxes.
The offered "Kernel for Exchange Server" software did the trick.
First time using the software was a bit confusing but with the excellent support of Nucleustechnologies (Vikram) all worked out perfect.

April 25, 2023
Unprompted review
Rated 1 out of 5 stars

Didn’t recover anything

I downloaded the free trial to recover accidentally deleted photos, it recovered nothing. I tried using the live chat on their website no one ever responded. I am deleting the free trial, and will not bother with this company again.

January 12, 2023
Unprompted review
Rated 1 out of 5 stars

dont buy this product its awful

I needed to recover files quickly for a project. I bought one year licence and was not sent the activation code for 18hours. I asked for a refund on their 30day money back guarantee and they totally refused. False advertising and extremely unhelpful support. This really feels more like a scam. The 24 hour support is a chat that ignores you. Dont buy this product it is terrible.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Good Support Service

It is a pleasing surprise to know that customer support is available for 24*7 and they responded quickly to my query on phone. I am very happy with the support that I got.

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Recovering data from Outlook Backups

The way Microsoft Outlook stores its information is appalling to say the least. This means that if you are using it as a IMAP or POP client it is virtually impossible to directly access information such as the calendar or contacts.

Unless you manually export your contacts and calendar, the only option is to backup the OST or PST file. These can be very large. A one line email and you can have to backup gigabytes of data. What is worse, even after you have restored your system, Outlook will not always access the data in these files.

This is where the Kernel Data recovery products come into their own. They work well and allow you to extract potentially lost data from backed up OST and PST files.

Best of all, their professional support is EXCELLENT.

Highly recommended.

My advice is if you need a IMAP or POP email client, use eM Client rather than Outlook.

January 21, 2022
Unprompted review

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