Kernel Data Recovery Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The products are often described as excellent, with consumers noting their efficiency and ease of use. Reviewers are particularly impressed with the quick response times and the smooth user experience, which often saves them significant time.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the support... See more

Product

People report positive experiences with the product. Customers consistently praise its effectiveness, noting... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and efficient support. Many... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the tools super useful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I have used this company about four times over the last few years and every time they have saved the day! Either recovering lost files, or saving me hours of work in just a few seconds. They have a... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 2 out of 5 stars

Clunky, failed for us

Horrible UX - old style WIndows Access DB screen styles. Same as every other similar 'data recovery/converter' business out of India. The website and the website marketing will be the best part of your experience. I won't attach a report of our particular tech issues, but we had tech issues. We moved to Veeam to fulfill our requirements.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

Truly the worst product

Truly the worst product. Over the last 4 weeks I've been unable to extract any mailboxes larger than 10GB - it just crashes. User interface is very poor. Avoid!

February 4, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

A data recovery tool that actually works. After an in-depth scansion I've been able to recover all the files I had on my old hard drive bar a couple of images...I recommend this tool to everyone

October 31, 2019
Unprompted review
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