Laura has been absolutely fantastic in organising our ski holiday. She took care of all the heavy lifting, making the whole process effortless for us. Everything has been handled professionally, smoot... See more
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Review summary
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Reviews shaping this summary
We had an absolutely amazing trip to La Plagne with NUCO this year. Every aspect of the booking was completely hassle free, with super quick and helpful support from the NUCO team. Being able to sort... See more
Company replied
We recently booked a ski holiday for a group of 14 through NUCO, and Laura was absolutely amazing from start to finish. Organising such a big group could have been stressful, but she made the whole... See more
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Really good experience for our Les Deux Alps trip. Easy booking process, everything ran smoothly. Ski passes, ski equipment and private transfers were well organised and communication was good. Offere... See more
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Company details
About NUCO Travel Group
Written by the company
We're real people who really love the mountains, here to help you make it to the snow.
The NUCO Travel Group is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers each year. Home to We Are NUCO (our student brand), nucotravel.com (online holidays) and our events arm, offering corporate travel and festivals for thousands, we are the experts in snow and tailor for all.
You can expect inclusive, affordable & unforgettable holiday experiences delivered to the highest standards.
The NUCO Travel Group is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers each year. Home to We Are NUCO (our student brand), nucotravel.com (online holidays) and our events arm, offering corporate travel and festivals for thousands, we are the experts in snow and tailor for all.
You can expect inclusive, affordable & unforgettable holiday experiences delivered to the highest standards.
Contact info
Beech House, Gatley Road, Cheadle, SK8 1PY, Cheadle, United Kingdom
- 0161 402 3600
- info@nucotravel.com
- www.nucotravel.com
4.7
Excellent
519 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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fabulous service
I had a brilliant experience with nuco they were fast at replying & solved issues before they arose e.g. having to rent linen at our apartment. They organised all of our ski passes & collection couldn’t have been easier. Ski hire shop was also perfect & very close by. The apartment we ended up going for wasn’t listed on the website but they managed to arrange it for us as it was the most suitable. Will definitely be booking with them again! Thank you so much!!
February 21, 2026
Unprompted review
Reply from NUCO Travel Group
Thank you for taking the time to leave us a review, Lucy!
We're happy we could help with arranging your holiday and that everything went smoothly for you.
We look forward to seeing you again soon!
Great holiday! Will book again
Great holiday! Fantastic value for money, well organised and customer service were alway quick to respond and helpful
February 21, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Josh,
Thanks for your 5* review. We work hard to keep our holidays great value and high quality, so hearing this means a lot to us. See you next time!
Nuco made my Ski holiday easy
Nuco made booking the group ski trip very easy. Being able to access all the elements of the trip in one place really took the hassle out of the trip.
Although in the end we sorted our own flights nuco were ready to accommodate flights to and from different locations which was a real benefit.
I would definitely recommend Nuco to anyone looking to book a ski trip.
February 21, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Stu,
Thanks for your 5* review. We know that organising large group trips can feel like a bit of a puzzle (especially if you're all coming from different locations), so we're really glad to hear we could take the hassle out of your trip.
Hope to see the whole group back on the slopes soon!
First time booking with NUCO
First time booking with NUCO and would definitely use again. Good flight times, easy transfers and accomodation in a great location in the centre of Zell am See, Austria. The vouchers for everything were available online ahead of travel so was very easy when we got into the resort.
February 14, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Kelly,
Thank you for your review! We’re thrilled that your first experience with NUCO was a smooth one and that you had a great time in Zell am See!
Thanks again for choosing NUCO, and we look forward to seeing you soon!
Do not use this company at all costs
Do not use this company at all costs ! We booked a group ski holiday with this company and wow do I regret ! A month after the holiday they suddenly sent us a load of pictures claiming we had “£1000 with of damage to the room” what they didn’t know is we took videos and pictures of the room before we left and had evidence that this was not true! Secondly they would have had to tell us this within 48 hours not 4 weeks after the holiday ! Was a complete shock and they took it out of the card even though we sent evidence it was not us and to add how rude the staff were you couldn’t of got ruder staff if you tried - if I could add pictures to this review I would ! As it’s embarrassing on there end being caught out on such lies ! Scammers ! Do not use
January 7, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Grace,
Thank you for taking the time to leave us some feedback regarding your recent stay. We take allegations of this nature very seriously and would like to clarify the process regarding the damage deposit held against your accommodation.
Damage deposit charges are driven by reports and photographic evidence provided by the local accommodation providers following your check-out.
Details of the charges, as well as images showing the damage caused to your apartment during your stay, were sent to your group leader in the days following your departure, so your claim that this was not sent until 4 weeks after your holiday is simply untrue.
We understand that receiving a damage claim is distressing, and we will do all we can to contest charges with our suppliers. While numerous members of your group have notified us that you have images and videos of the apartment at the time you departed, they so far have been unwilling to share thse with us.
If you do have time-stamped photos or videos from your departure, please send them directly to our team at holidays@nucotravel.com to assist with the investigation with the residence provider to ensure an accurate resolution.
Looking forward to hearing from you.
Thanks, NUCO Travel
We had just the best trip to Chamonix…
We had just the best trip to Chamonix with NUCO last week. The booking process couldn't have been easier and they took care of everything. I contacted customer services twice to ask questions, and they were so helpful and lovely. It was a hassle free holiday and I will absolutely use them again. Perfect in every way!!
February 19, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Alys,
Thank you for taking the time to leave us a 5* review. We're so glad to hear that your trip to Chamonix was perfect in everyway and that the team were able to help with any questions you had.
We look forward to seeing you on the slopes again soon.
Everything was great apart from the…
Everything was great apart from the apartment. The front door didn’t lock properly the ski locker didn’t lock at all it said there was free WiFi they wanted you to rent the WiFi hub. I would never stay there again it’s a one star at the most
February 17, 2026
Reply from NUCO Travel Group
Hi Darrin,
Thank you for taking the time to leave us a review and provide us with some honest feedback.
While we're really glad to hear that most parts of your holiday went well, we are concerned to hear about the issues with your apartment.
We would love the chance to look into this further for you. Please reach out to us at holidays@nucotravel.com so we can get more details.
Looking forward to hearing from you.
Olivia was super friendly
Olivia was super friendly, helpful and responsive!
February 20, 2026
Unprompted review
Reply from NUCO Travel Group
Thanks for the 5-star review, Becky! We’re so glad Olivia was able to provide that friendly and responsive service we strive for. We really appreciate the feedback and hope to help you again soon!
Easy to book and everything went smooth
February 7, 2026
Unprompted review
Reply from NUCO Travel Group
Hi James,
Thanks for the 5-star review. We're so glad to hear the booking was easy and your trip was seamless. See you in the mountains again soon!
The booking process was easy
The booking process was easy, and the online chat were easy to reach. It might have been helpful to have some reps in resort especially when the weather was bad, but overall a good experience!
February 7, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Jessica,
Thanks for taking the time to leave us a review - we really appreciate your feedback. It’s great to hear you had a good experience overall and that the booking process and live chat were nice and easy.
We completely understand that bad weather can be stressful and while we don’t have physical reps in every resort, our dedicated support line is available around the clock to help if needed.
Hope to see you on the slopes again soon!
Really easy for big groups
Really easy for big groups. All smooth with no hiccups. Not their first rodeo
February 7, 2026
Unprompted review
Reply from NUCO Travel Group
Glad we could make it a smooth ride for the group, Matt! Thanks for the 5-star review and the great feedback. We’ll be ready to help plan the next trip as soon as you are!
Fantastic company with great customer service
From the outset, the Nucco Travel website was clear, easy to navigate, and very user-friendly. I received excellent customer service throughout. Every question I had was answered promptly and thoroughly. On the day of our departure from the resort, Nucco even called to inform me that, due to adverse weather, they had arranged an earlier transfer to make sure we reached the airport in time for our flight. This level of care and professionalism really stood out. A fantastic company with outstanding staff. I will definitely be using them again!
February 7, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Louis,
Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you found the website easy to use and that our team could support you every step of the way.
We know how stressful mountain weather can be, so we’re glad we could get you back to the airport smoothly.
Looking forward to helping you plan your next trip.
A week in Val Thorne
Just came back from a week in Val Thorne and it honestly was the best time of our lives. NUCO played a big part in this to be honest. With NUCO we were able to book flights, transfers, accommodations and get the lift pass. Everything worked great and it was easy for us to get to our destination. The only thing that made me give a 4 star review instead of 5 is that after booking it we hear much back until the month before our holiday where they emailed to let us know that we would get our holiday vouchers 3-5 days before.
February 14, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Jabob,
We're really glad to hear that you had an incredible time in Val Thorens - it's one of our favourites for a reason!
We also really appreciate the honest feedback regarding the communication gap after booking. We're looking to see if there's anything we can do to keep our passengers fully updated before your holiday vouchers are issued.
We hope to see you in the mountains again soon.
Helpful, quick and overall great!
Very helpful and quick with their responses. We’re always happy to help and the team does a great job from start to finish. Highly recommend!
February 17, 2026
Unprompted review
Reply from NUCO Travel Group
Hello,
Thank you so much for the kind words! We pride ourselves on being quick and helpful, so it’s wonderful to hear that the team hit the mark. We truly appreciate your feedback.
Hope to see you on the slopes again soon.
Trip to Tignes
Started off with a very clear website with all information and lots of options. Booking was super easy and was happy with the value for money. No issues on the trip whatsoever and had a fantastic time! Thank you to Nuco Travel!!
January 24, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Kai,
Thank you for your wonderful feedback.
We’re delighted to hear that the website made planning easy, and that you found great value for money. It’s fantastic that your trip went smoothly and that you had a fantastic time in Tignes!
Thanks,
short ski trip in Chamonix
Just back from a short ski trip to Chamonix. Accommodation was excellent and the booking process was all extremely easy. Would definitely book again.
February 5, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Jim!
Thanks so much for your feedback 😊 We’re thrilled to hear you enjoyed your Chamonix trip and found the booking process easy.
We’d love to help you book your next ski adventure!
Cheers,
Alpe D’Huez skiing
I went to Alpe D’Huez 1st week February, with a younger family member. Booked with Nuco as suggested by a friend, the trip was great , extremely good value all round, ski rental, lift passes, accommodation, flights and transfers. My only regret was the accommodation could have been higher standard, I would have been happy to pay more to upgrade.
January 31, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Andy!
Thanks so much for sharing your experience 😊 We’re really glad you and your family member had a great trip to Alpe d’Huez and enjoyed the ski rental, lift passes, accommodation, flights, and transfers.
We hear you on the accommodation, please ask our sales team when booking and they'd be delighted to help you book a higher standard of accommodation next time! We’d love to help make your next trip even better!
Cheers,
Ski Trip Les Arcs
Team were very helpful in the build up to the trip. They provided custom visa letters for a few of our travellers who needed them. Which made the process a lot smoother. Provided updates throughout the trip around transport to and from the resort. All in all had an excellent holiday with little stress.
January 31, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Robbie!
Thanks so much for your feedback 😊 We’re delighted to hear the team could help make your Les Arcs trip smooth and stress-free, from visa letters to transport updates.
It’s great to know you had an excellent holiday, and we’d love to help with your next adventure!
Cheers,
Decent website and options
Decent website and options. There are some hidden costs e.g ski pass card cost (the physical card not the permission to use lift) and advertised hotel facilities may not be included or operational during ski season. They’re a good agent and I’ve had good experience in some of the big French resorts but would be hesitant to go elsewhere as some of the hidden costs could be larger in uncharted territories.
February 7, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Garry,
Thanks for taking the time to share your feedback! We’re glad to hear you’ve had good experiences with us in the big French resorts.
We really appreciate your points about the ski pass card and hotel facilities, these can vary by resort and season, and we always try to make them as clear as possible. Your feedback helps us keep improving and making things clearer for everyone.
We hope to help you discover more great trips, even in new destinations, when you’re ready!
Cheers,
User friendly platform and clear…
User friendly platform and clear information provided throughout, all vouchers arrived when stated with no issues.
Accommodation, ski pass and hire was all easy to collect and clear
February 1, 2026
Unprompted review
Reply from NUCO Travel Group
Hi Peter!
Thanks so much for your feedback 😊 We’re glad to hear you found our platform easy to use and everything ran smoothly with your vouchers, accommodation, ski pass, and hire.
We’d love to help you plan your next ski trip!
Cheers,
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