Laura has been absolutely fantastic in organising our ski holiday. She took care of all the heavy lifting, making the whole process effortless for us. Everything has been handled professionally, smoot... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We had an absolutely amazing trip to La Plagne with NUCO this year. Every aspect of the booking was completely hassle free, with super quick and helpful support from the NUCO team. Being able to sort... See more
Company replied
We recently booked a ski holiday for a group of 14 through NUCO, and Laura was absolutely amazing from start to finish. Organising such a big group could have been stressful, but she made the whole... See more
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Really good experience for our Les Deux Alps trip. Easy booking process, everything ran smoothly. Ski passes, ski equipment and private transfers were well organised and communication was good. Offere... See more
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Company details
About NUCO Travel Group
Written by the company
We're real people who really love the mountains, here to help you make it to the snow.
The NUCO Travel Group is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers each year. Home to We Are NUCO (our student brand), nucotravel.com (online holidays) and our events arm, offering corporate travel and festivals for thousands, we are the experts in snow and tailor for all.
You can expect inclusive, affordable & unforgettable holiday experiences delivered to the highest standards.
The NUCO Travel Group is one of the UK's leading specialists in winter travel, trusted by tens of thousands of passengers each year. Home to We Are NUCO (our student brand), nucotravel.com (online holidays) and our events arm, offering corporate travel and festivals for thousands, we are the experts in snow and tailor for all.
You can expect inclusive, affordable & unforgettable holiday experiences delivered to the highest standards.
Contact info
Beech House, Gatley Road, Cheadle, SK8 1PY, Cheadle, United Kingdom
- 0161 402 3600
- info@nucotravel.com
- www.nucotravel.com
4.7
Excellent
519 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very good organised trip
Very good organised trip. Our room rep Belles was very good in checking in on us and keeping us updated.
December 13, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks so much for the review Dan! Great to hear you enjoyed the trip and that Belles did a great job keeping you updated, that's exactly what our reps are there to do!
Superb lads trip
Great ski trip, nuco have sorted our lads trip out now for a few years.. Emmy is a class employee & we deal with her every year.. meribel village was very easy, taxis and buses very regular.. 3 valleys skiing is class.. I’d recommend nuco, meribel & the 3 valleys without doubt
December 12, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks a lot for the brilliant feedback!
We’re really glad to hear NUCO has been able to sort your trip year after year. Big shout-out to Emmy, we think she is pretty great too. I'll make sure to pass this on to her and the team.
Meribel Village and the Three Valleys are hard to beat, so it’s great to know you had such a smooth and enjoyable trip.
Thanks again for your loyalty Steven, and we'll let Emmy know to expect your message when you're ready to book next year.
10/10 - 100% recommended
The whole process was super easy and hassle free. The accommodation exceeded expectations, as did the transfer from Geneva and the whole holiday itself. I would 100% recommend NUCO to anyone.
December 6, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks so much for your great review Charles!
We love to hear that you had such a smooth and enjoyable experience. Your recommendation means a lot to us, thank you.
Reply from NUCO Travel Group
Thats's what we like to hear Raf! Thanks for the review.
Reply from NUCO Travel Group
Thanks so much for the review Hari!
NUCO is the company we keep returning…
NUCO is the company we keep returning to for our ski holidays. They are always available to fix any problem that may occur and are just the best package ski holiday company out there. Highly recommend.
November 29, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Claire, thank you so much for your review and continued loyalty!
We love to hear that our team is always on hand to help and that you continue to enjoy your ski holidays with us.
Your recommendation really means a lot to us, and we look forward to helping you plan many more holidays in the future!
Large group ski holiday
I recently booked a large group ski holiday with NUCO travel. I rang up and spoke to Emmeke, who was so helpful and made the experience of booking a large trip very easy and simple. She facilitated travel from different airports in the country, and found us the best times and deals on flights. Would definitely recommend booking a large group ski trip through this company, and many thanks to Emmeke for the help.
November 15, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Sarah, thank you so much for your kind review! We’re delighted to hear that Emmeke was able to make booking your large group ski trip smooth and stress-free. Organising travel from multiple airports can be complex, so it’s great to know she found the best options and deals for you.
We really appreciate the recommendation and hope you have an amazing ski holiday. Thanks again for choosing NUCO Travel!
Emmeke Is Fab!!
Emmeke was great and found the perfect trip for my siblings and I!!!
December 5, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks for your review Isabel! Great to hear Emmeke was able to find the perfect trip for you.
Have the best time!
Our booking was rather complicated but…
Our booking was rather complicated but Laura was patient and helpful and got it done!
November 28, 2025
Unprompted review
Reply from NUCO Travel Group
Thank you for your review Tommy! Great to hear that Laura was able to guide you through a complicated booking and ensure everything was sorted.
We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Have a great trip!
Legendary Customer Service
Emmy, for the 4th year in a row has gone over and above to ensure we have got the best value package deal for our trip. Ensures all the minor details are covered.
Always use NUCO for the SKi season
December 2, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Michael, thank you for your review and for choosing NUCO again this year.
Emmy is pretty great, so it's no surprise she's gone and done it again! It's the minor details we always try to cover so it's really great to hear Emmy has done just that. We'll make sure to pass your review on to her and the team.
We really appreciate your loyalty and look forward to supporting you for many ski seasons to come.
Have a great trip!
Laura was really helpful 5*
Laura was really helpful and made feel very at ease with the whole booking and payment system.
Thank you
December 2, 2025
Unprompted review
Reply from NUCO Travel Group
Thank you so much for your review Nicola. Great to hear that Laura made everything smooth and stress-free for you. We'll be sure to pass this on.
Have a great holiday!
Laura provided exceptional customer…
Laura provided exceptional customer service when my booking hit an unexpected snag.
November 26, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Roham, thank you for your review! We're glad Laura could step in and provide great support when your booking hit a snag. If there is anything else we can help with, please do get in touch.
Have a great holiday!
Laura has been absolutely fantastic in…
Laura has been absolutely fantastic in organising our ski holiday. She took care of all the heavy lifting, making the whole process effortless for us. Everything has been handled professionally, smoothly, and with great attention to detail. We’re now all set and can’t wait for our trip! Highly recommend her and the Nuco team.
November 24, 2025
Unprompted review
Reply from NUCO Travel Group
Hi there, thanks so much for taking the time to share your experience! We’re so pleased to hear that Laura was able to help make the booking process effortless and enjoyable, we'll be sure to pass this on.
Thank you again for your review and recommendation. Hope you have a brilliant holiday!
Great experience of Nuco so far
Emmeke is without a doubt the highest customer service I have received in a long time. She is a credit to the company!
Looking forward to our family ski trip!
November 19, 2025
Unprompted review
Reply from NUCO Travel Group
Thank you so much for your review Nicole!
We think Emmeke is pretty great, and we love that you think so too! I have just spoken with her, as we always pass on customer reviews to the team, and she said she had a lovely time speaking with you, and that you both had a little giggle.
We hope you and your family have a wonderful holiday and if there is anything further we can help with, please do let us know.
Will use NUCO every year!
This is my third time using NUCO and once again I am so in awe of their amazing customer service and ease of booking! With such a complex booking it was amazing to have the help of both Laura and Will who made it so simple. Thank you guys so much!
November 15, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Michelle, thank you so much for the great review!
It's amazing to hear you’ve come back for a third trip.
Laura and Will will be chuffed to know they helped with making the booking process nice and simple for you.
Thank you for trusting us with your holidays, and we look forward to helping with the next one.
NUCO Experience
Second year booking with NUCO and Emmeke in particular! She is always attentive and as personable as can be. A wonder to book with, cannot recommend enough.
November 7, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks so much for coming back to NUCO for another year! We’re so glad to hear Emmeke made everything smooth and enjoyable, she’ll love hearing your review, so we'll be sure to pass on.
We really appreciate the recommendation and can’t wait to help with the next one.
Have a great trip!
Sean! NUCO’s number 1
Sean has made booking a holiday as easy as it has ever been! I have booked ski trips for groups of friends over the last 4 years and have never found it as simple as dealing with Sean and NUCO. Massive thanks and cannot wait for the trip in March!
October 31, 2025
Unprompted review
Reply from NUCO Travel Group
Thanks for the review George!
Great to hear that Sean made booking so easy and that your experience with NUCO has been the best yet!
We'll definitely let Sean and the team know, as they love to see feedback and know that they've made a difference in our customers' experiences.
The countdown to March begins. Have the best trip!
Extremely helpful - 10/10
Our experience in booking a trip (for 18+ people!) was absolutely brilliant and I will be using NUCO again for future trips
Jonny in particular was extremely helpful in sending us various different options to cater to our changing numbers and priorities, and even managed to secure extra rooms at an accommodation that were not listed on our website - 10/10 service
October 24, 2025
Reply from NUCO Travel Group
Hi Adam, thanks so much for the amazing review!
We’re so happy to hear that you've had such a good experience and that Jonny was able to help with putting everything together for your group. We'll be sure to pass this on to Jonny and the team.
We really appreciate you taking the time to share your experience, and we can’t wait to help plan the next one.
Have a great trip!
Thank you (again) to NUCO.
NUCO have once again proven themselves as a fantastic partner to work with to support the planning of our annual ski holiday. Our contact in particular, Emmeke, has always been accessible, responsive and professional. NUCO have provided myself, my family (and my friends), with consistent updates that have given us the assurance and confidence that all phases of the booking have been handled professionally.
NUCO was pro-active and supportive when elements of our booking required amendments (given our party size), and I shall absolutely look to book my family's skiing excursion with the team next year. We experienced no issues between leaving Manchester, and travelling to our resort to collect where we collected our keys, pass & equipment.
I would absolutely recommend NUCO as an advisor when booking a holiday, particularly for a large party size.
January 4, 2025
Unprompted review
Reply from NUCO Travel Group
Hi Jack, thank you so much for your amazing review! We really appreciate you taking the time to write this down and for your recommendation.
We’re so happy you and your family had such a smooth trip, and that Emmeke helped make everything so easy, we'll be sure to let her and the team know.
We look forward to helping you plan the next one!
Easy to edit your package once you have booked
Booking process was very easy, chat function for help is quick and responsive
October 15, 2025
Reply from NUCO Travel Group
Hi Leila, thanks so much for your review!
We’re really happy the booking process was smooth and that our chat team could help quickly.
If there is anything we could have done better to improve your experience, please send us an email to holidays@nucotravel.com with some more information, as we always want to improve our systems, processes and our customer's overall experience.
Hope you have a great holiday!
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