Really good fast service items I bought are good quality reasonably priced. I was kept informed from making the order right through to the order being delivered what stage it was at. I will definitely... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first time ordering from Oakfield and they didn't disappoint. I had previously ordered the same item from another company, which accepted the order and took the money, but then I was later... See more
Good service and good prices I purchased some fly repellent via Amazon and it turned up well packaged and a day earlier than expected. Would definitely buy from them again.
I found the riding hat that my daughter wanted at a very competitive price. The ordering process was very straightforward and it was received promptly (two days before her birthday). Excellent service... See more
Company details
Written by the company
Our massive new 11500sq ft purpose built premises are amongst the largest in the U.K. Inside, the newly refurbished retail area is light and airy and provides a delightful environment to browse amongst all your favourite brands. Outside, there are delightful garden and woodland areas for you to enjoy and there is ample parking. We doubt that you will find such an enormous selection of country and equestrian products anywhere else. Easily accessed from the M6, M61 & M65, a visit to Oakfield is a pleasure from the start. Friendly and knowledgeable staff will always be on hand to assist you with your purchase and you will soon find that our massive buying power translates into VERY competitive prices. Stockists of the major brands including Ariat, Pikeur, Weatherbeeta, Joules, Shires, Mountain Horse, LeMieux, NAF, Global Herbs, Equine America and many more...
Contact info
Stanifield Lane, Farington, Leyland, PR25 4UA, Preston, United Kingdom
- 01772 622346
- info@oakfield-direct.co.uk
- www.oakfield-direct.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service and good prices
Good service and good prices
I purchased some fly repellent via Amazon and it turned up well packaged and a day earlier than expected.
Would definitely buy from them again.
July 7, 2026
Unprompted review
Great little outfits for my…
Great little outfits for my granddaughter great quality delivered with care and on time
great service
Would recommend
July 1, 2026
The order was exactly what I wanted at…
The order was exactly what I wanted at a good price & it came promptly, they also kept me informed of what was happening with my order
June 29, 2026
Easy to find what I needed online
Easy to find what I needed online, good delivery time too. Thank you!
June 29, 2026
Excellent products & fast delivery
Excellent products and fast delivery. At great prices.
June 19, 2026
Unhelpful and rude staff
Unhelpful and rude staff
In reply to your response I wasn’t having anything fitted???!
June 29, 2026
Unprompted review
Reply from Oakfield Direct
We try to offer friendly assistance and advice wherever possible. We have staff trained in the fitting of safety items and they will often spend a long time fitting the correct hat or body protector. However, this service is only available to customers intending to purchase the fitted item on the day and not to customers considering buying similar (but unfitted) items online, potentially from another retailer.
No help with issues
The Shires fly rug arrived and fitted. However from day one the neck straps kept ondoing - the donkey wearing the rug has 2 other shires rugs and this did not happen with them and another donkey and pony also have shires rugs and again no issues with the neck straps coming loose.
Came home one day and the entire neck was loose, all the straps undone and she had managed to stand on it and rip it to shreds. This is within 3 weeks of purchase at around £65. Not a cheap rug.
I believe there was an inherent fault in this rug and should have sent it back when it first started happening but as I didn't have a fly rug for her and she was itchy I let it do. She is now wearing a ruggles one and the straps don't come undone on it so it is this specific rug which has issues.
Will cost £30-40 to repair it as the entire neck will need doing and is it worth it given it may happen again if the straps continue to come undone.
Absolutely no help fro the supplier. They told me to return the rug to see if it was manufacturing fault but did not respond to my later email explaining that given how damaged it was it would inevitably be considered an accidental damage so not worth returning to them and paying the expense of that. Had the neck straps not all become undone in use. the donkey could not have stood on them.
June 24, 2026
Unprompted review
Reply from Oakfield Direct
We responded to emails promptly and asked the customer to return the rug to us. We made it clear that, if the rug was subject to a manufacturing fault, we would resolve the matter. The customer has not returned the rug, so we have been unable to assist further.
Quick and efficient delivery
June 17, 2026
Great value super fast delivery
June 17, 2026
Easy to order and very quick delivery
June 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.