They used to be great, then they were good now they are useless. The overall interface is dated and the functionality is like a 2010 website/app. But the worst area they seemed to have shifted 180 deg... See more
Company replied
Location
Switch locationBligh Street 1, Level 26, 2000 Sydney, New South Wales, AU
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See what reviewers are saying
It's all about professionalism. 5 stars is not enough. Thanik is really helpful, patient, professional and friendly. He helped me set up my account and every time I have issues, he's available. I love... See more
Company replied
I have worked with David from oanda for the past 5 years and what an absolute pleasure that has been. He goes above and beyond to service my requirements, and as trader himself he understands the need... See more
Company replied
Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient. I don't recommend OANDA at all.
Company replied
Company details
- Finance Broker
- Currency Exchange Service
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
Written by the company
OANDA Australia Pty Ltd is regulated by the Australian Securities and Investments Commission ASIC (ABN 26 152 088 349, AFSL No. 412981). A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds.
Contact info
Bligh Street 1, Level 26, 2000, Sydney, New South Wales, Australia
4.6
Excellent
63 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Broker at great prices
Fantastic Broker at great prices
I tried 4-5 different brokers and finally decided to go with Oanda.
Chris Boudib helped me setup my broker account and put me on a nicely priced Raw Spreads account. The brokerage app is fantastic - both Mobile and Web app and integrates with TradingView seamlessly and you can place trades directly on TV.
Only thing I didnt like is, on Oanda web app, there is no way to sort your orders in descending order. Its always sorted in ascending order. That means to see the latest order, you have to keep click next page until to reach the last page. If there are 100 pages, you have to go to the 100th page to see your latest order, profit and loss.
June 12, 2024
Unprompted review
Reply from OANDA - Australia
Hi AD,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Excellence
Frank has gave me the best customer service I have ever had with any organisation. I hope to be dealing with him far into the future! 100%
June 27, 2024
Unprompted review
Reply from OANDA - Australia
Hi Craig,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Christopher is a g and very helpful
Christopher is a g and very helpful
June 25, 2024
Unprompted review
Reply from OANDA - Australia
Hi Ignacio,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Awesome broking app!!
Awesome broking app!!
Frank Zhang was very patient in solving all my queries as I’m new to Forex trading definitely recommended!!
June 19, 2024
Unprompted review
Reply from OANDA - Australia
Hi Mohit,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Exceptional Support with Oanda's Christopher
In my trading journey, Christopher from Oanda has been a remarkable source of guidance and expertise. His responsiveness, knowledge, and personalized assistance have truly contributed to my trading experience. I am grateful for his dedication and support, making Oanda a standout in the trading industry.
June 13, 2024
Unprompted review
Reply from OANDA - Australia
Hi Aaron,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Great and easy to use platform
Great and easy to use platform. Spreads are nice too
June 11, 2024
Unprompted review
Reply from OANDA - Australia
Hi Mark,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Excellent customer service
Excellent customer service. Very clear and prompt.
June 7, 2024
Unprompted review
Reply from OANDA - Australia
Hi Avant Gupta,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
I found frank zhang to be a calm and…
I found frank zhang to be a calm and cool headed person , very very patient and understanding . I would highly recommend him to anyone else that was seeking assistance in the future . cheers mate.
June 5, 2024
Unprompted review
Reply from OANDA - Australia
Hi Rodney,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
I have had a very good experience with…
I have had a very good experience with OANDA so far. I used and enjoyed the OANDA TradingView promotion which offers free Essential subscription for a year. OANDA has given me different functionality by providing access to both MT4 and TradingView.
May 25, 2024
Unprompted review
Reply from OANDA - Australia
Hi Alireza,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
I don’t have a bad word to say about…
I don’t have a bad word to say about Oanda and my experience so has been fantastic! I’ve been dealing with Christopher Boudib and his service has been second to none! Helped me with everything I’ve needed and got back to me very promptly every time as well!
May 21, 2024
Unprompted review
Reply from OANDA - Australia
Hi Kane,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Wow!
Wow!
Simply outstanding.
David Villagra is my CRM and is fantastic. No problems with the platform, no problems with deposits, no problems with Withdrawals. Reliable and efficient.
Will continue trading with Oanda and have no hesitation recommending to the amature or serious trader.
May 20, 2024
Unprompted review
Reply from OANDA - Australia
Hi Joel,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
Best broker I had ever used, reliabale
Best broker I had ever used. Great spread, reliable trading platform, secure fund deposit and withdraw.
Great seminar, webinar, promotion for Australia.
May 18, 2024
Unprompted review
Reply from OANDA - Australia
Hi,
We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)
Thanks again,
Team OANDA
I am really impressed with OANDA and my…
I am really impressed with OANDA and my broker David, who has been sensational. The platform is easy to use and OANDA’s market insights are excellent.
May 17, 2024
Unprompted review
Reply from OANDA - Australia
Hi LV,
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.
Thanks,
Team OANDA
Reliable and trustworthy
May 17, 2023
Unprompted review
Reply from OANDA - Australia
Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.
Team OANDA
The consultant that I dealt with for my…
The consultant that I dealt with for my account was very professional and provided great service.
The consultant was quick to respond to my emails and answered all my questions.
May 17, 2024
Unprompted review
Reply from OANDA - Australia
Hi Vil,
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.
Thanks,
Team OANDA
Dedicated team of experts
Dedicated team of experienced market operatives who are motivated by the success of their customers. Refreshing in such an industry of questionable practices.
May 2, 2024
Unprompted review
Reply from OANDA - Australia
Hi James,
Thank you so much for sharing your experience with OANDA. Your feedback helps us improve our service for everyone.
We look forward to serving you again soon.
Team Oanda
Brilliant meet up to meet other traders…
Brilliant meet up to meet other traders in the area. The content was good, beers were cold and food was yum. Looking forward to the next gathering for more invites and ideas.
April 25, 2024
Unprompted review
Reply from OANDA - Australia
Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.
Team OANDA
Very happy with prompt
Very happy with prompt , competent and courteous service
April 10, 2024
Unprompted review
Reply from OANDA - Australia
Michael, thanks for your review!
Unbelievable Service!!!
Service representative (Bianca) Called Me Back after I hung up by accident (!)
September 8, 2023
Unprompted review
Reply from OANDA - Australia
Hey, David! We're thrilled to hear about your positive experience with our service representative, Bianca. Thank you for your review!
OANDA Team
Oanda is awful
Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient.
I don't recommend OANDA at all.
June 6, 2022
Unprompted review
Reply from OANDA - Australia
Hi Hamed,
You should have received an email from us requesting a couple more documents necessary for the application.
If you didn't receive any email from us, please email us at frontdesk@oanda.com with a copy of this review so our team can investigate this further.
Thank you!
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