OANDA - Australia Reviews 

64
TrustScore 4.5 out of 5

4.6

Bligh Street 1, Level 26, 2000 Sydney, New South Wales, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

They used to be great, then they were good now they are useless. The overall interface is dated and the functionality is like a 2010 website/app. But the worst area they seemed to have shifted 180 deg... See more

Company replied

Rated 5 out of 5 stars

Fast support and reliable platform. My Relationship Manager, Frank Zhang, did an amazing job supporting me. 5 stars for the service!

Company replied

Rated 1 out of 5 stars

Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient. I don't recommend OANDA at all.

Company replied

Rated 5 out of 5 stars

It's all about professionalism. 5 stars is not enough. Thanik is really helpful, patient, professional and friendly. He helped me set up my account and every time I have issues, he's available. I love... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Australia Pty Ltd is regulated by the Australian Securities and Investments Commission ASIC (ABN 26 152 088 349, AFSL No. 412981). A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds.


Contact info

  • Bligh Street 1, Level 26, 2000, Sydney, New South Wales, Australia

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(64)

151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Oanda is awful

Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient.
I don't recommend OANDA at all.

June 6, 2022
Unprompted review
OANDA - Australia logo

Reply from OANDA - Australia

Hi Hamed,
You should have received an email from us requesting a couple more documents necessary for the application.
If you didn't receive any email from us, please email us at frontdesk@oanda.com with a copy of this review so our team can investigate this further.
Thank you!

Rated 5 out of 5 stars

Good

Used them few years ago. Had good experiences.

May 21, 2022
Unprompted review
OANDA - Australia logo

Reply from OANDA - Australia

Hi Dunald,
Thank you for your great review. We are glad to hear that you have had a good experience with OANDA's services.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look