They used to be great, then they were good now they are useless. The overall interface is dated and the functionality is like a 2010 website/app. But the worst area they seemed to have shifted 180 deg... See more
Company replied
Bligh Street 1, Level 26, 2000 Sydney, New South Wales, AU
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They used to be great, then they were good now they are useless. The overall interface is dated and the functionality is like a 2010 website/app. But the worst area they seemed to have shifted 180 deg... See more
Company replied
Fast support and reliable platform. My Relationship Manager, Frank Zhang, did an amazing job supporting me. 5 stars for the service!
Company replied
Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient. I don't recommend OANDA at all.
Company replied
It's all about professionalism. 5 stars is not enough. Thanik is really helpful, patient, professional and friendly. He helped me set up my account and every time I have issues, he's available. I love... See more
Company replied
OANDA Australia Pty Ltd is regulated by the Australian Securities and Investments Commission ASIC (ABN 26 152 088 349, AFSL No. 412981). A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds.
Bligh Street 1, Level 26, 2000, Sydney, New South Wales, Australia
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Oanda is awful. It's about 9 days since I've opened an account, and it's still being processed!!! They don't have any answers and just asked me to be patient.
I don't recommend OANDA at all.

Reply from OANDA - Australia

Reply from OANDA - Australia
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