It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more
Company replied
Location
Switch locationOld Broad Street 69, Dashwood House, EC2M 1QS London, England, GB
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See what reviewers are saying
You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more
Company replied
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more
Company replied
I like the fact that Oanda allows trading on key indices (UK100, SP500) before and after exchange trading hours. They refunded the annual price I paid on TradingView platform for the essential package... See more
Company replied
Company details
- Finance Broker
- Currency Exchange Service
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
Written by the company
OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.
Contact info
Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom
4.8
Excellent
340 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Real people not AI bots at Oanda
It was easier to start a forex trading account with Oanda than other forex trading accounts.
Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required every step of the way. Customer Service was easy to understand with good command of spoken English language in the UK.
I would recommend Oanda for a forex trading account.
June 5, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Colin,
Great to hear! Thank you for the wonderful feedback, it means a lot to our team.
Team OANDA
Brett Cummings was really helpful
Brett Cummings was really helpful, straight forward, easy to underatand and loads of patience and resolved my issue with ease and a quick execution.
Would highly recommend him personally!
May 13, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Elliot,
Thank you for the wonderful feedback, it means a lot to our team!
Team OANDA
I set up an account with oanda and…
I set up an account with oanda and Samuel called me and helped go through everything, without him I would been a little bit lost . So was thankful . He helped me create the right account that I needed and provided support that made me feel part of the team . I know if I have any questions he is there for me .
April 16, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi,
We appreciate you taking a moment to share your thoughts. Thank you for your kind words and for choosing us.
Team OANDA
The app is very simple
The app is very simple and user friendly. Offers good leverage too. Luka has also been a great help getting me started and going forward
April 13, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Stephen,
Thank you for the wonderful feedback, it means a lot to our team. We appreciate you taking a moment to share your thoughts.
Team OANDA
Automated algo trading with OANDA
First of all, the whole experience of joining and onboarding has been very smooth and trouble free. I was assigned a personal account manager Luke, who has been very helpful.
April 10, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Houman,
Thank you for your kind words and for choosing us.
Team OANDA
Brett helped me set up
Brett helped me set up, very nice guy aswel I’ve had 2 calls with him and he explained how much the fees were and any other questions I wanted to ask, and been with Oanda for 3 days, good experience aswell so far no issues with spreads or servers
March 25, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi,
We're pleased to have met your expectations, thank you for the wonderful rating! It’s much appreciated.
Team OANDA
Quick to response
Quick to response, knowledgable and able to communicate the help I needed in a way that was useful and productive
March 12, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Vanessa,
Thank you for your kind words and for choosing us.
Team OANDA
Brett is OANDA's star
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was locked .
Brett was at hand to reassure me if there was any losses I would be refunded excellent and fast responses from Brett very much put my mind at ease.
I highly recommend Brett for your trading experience with Oanda
March 6, 2026
Unprompted review
Reply from OANDA - Europe Limited
Hi Zak,
Thank you for the wonderful feedback, it means a lot to our team. We appreciate you taking a moment to share your thoughts.
Team OANDA
Reply from OANDA - Europe Limited
Hi Salvatore,
Thanks for your 5* review.
Team OANDA
Impressive broker
From the start Oanda have been impressive with their comprehensive customer service and dedicated account management. Any queries are dealt with within a few hours. The online service has been reliable, and the TradingView offer is the icing on the cake.
December 24, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi,
Great to hear you're happy with your trading experience. Thanks for the positive review.
Thanks,
Team OANDA
Great customer service and works…
Great customer service and works smoothly with trading view. Also the trading view essential package promotion is nice to have.
December 17, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi,
We really appreciate the time you’ve taken to leave such a great review.
Thanks,
Team OANDA
I had an excellent experience with…
I had an excellent experience with OANDA with the Best customer support .The website and market and the phone app is handy and user friendly itself. My person in contact was Bradley, found him very professional and supportive , they reimburse my TradingView annual fee as well .
Just the downside of the platform I found maybe , the registration was a bit hassle and thats it.
December 15, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Ashkan,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Perfect support.
The support is there any moment for any issue or help I need. Amazing broker and easy website. Trustworthy. No issues at all. Thank you.
December 12, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Ioannis! We’re happy to hear you’re enjoying your trading experience with us.
Thanks,
Team OANDA
I am happy with the customer support…
I am happy with the customer support team. Spoke with manager Luke, who answered all of my questions and helped me solve my problem.
December 10, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Illia,
We really appreciate the time you’ve taken to leave such a great review.
Thanks,
Team OANDA
He’s been absolutely amazing from the…
He’s been absolutely amazing from the very start always polite helps me with everything I need without fail Thankyou Luke
December 10, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Jack,
We're so happy to hear you're enjoying your trading experience.
Thanks for your 5* review,
Team OANDA
Really reactive team and helpful
December 5, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi France,
Thanks for your great review. We're so happy to hear about your trading experience.
Team OANDA
Best broker oanda
Best broker I’ve used
Very helpful in all my questions and sorted out free TradingView essential, was reimbursed within a few days
I am still learning but Oanda is a great platform like some other demo accounts I’ve tried i have found this the best and suits me great
December 2, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Anthony,
We really appreciate the time you’ve taken to leave such a great review.
Thanks,
Team OANDA
if you intend to make a profit they will close your account
As the title says they close accounts that are profitable. This company is super shady. If you dont heed this advice then all I can say is I tried.
Edit. As you can see they responded with
" rigorous internal reviews" well thats a lie. I only had one trade and i made a large sum in one trade and instantly they closed my acount after so that is a complete lie, and i do mean instantly. Thankfully they posted this lie for everyone to see
December 2, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Michael,
Thanks for your feedback.
We'd like to assure you that the decision to terminate an account is made only after a rigorous internal review, carried out by our compliance team, to ensure fairness and adherence to our internal standards as well as compliance with regulatory expectations.
If you believe your account was terminated in error, we encourage you to contact us on the email we send you through Trustpilot with your account details or contact our Client Services team directly at frontdesk@oanda.com.
Thanks,
Team OANDA
Customer Experience
I was assigned a dedicated agent early on, and they’ve consistently checked in to make sure I’m settled and confident with the platform. What stood out most was how proactive they were during the recent CME outage - I received a call explaining the issue before I even reached out. It’s reassuring to trade with a broker that communicates this well.
November 28, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Isaac,
We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.
Thanks again,
Team OANDA
Outstanding Service and Trustworthy Team
Working with this broker has been a pleasure. Truly honest, reliable, and exceptionally trustworthy, with a professional and supportive team.
November 28, 2025
Unprompted review
Reply from OANDA - Europe Limited
Hi Shahram,
We’re really happy to hear about your 5* experience with OANDA.
Thanks for your review,
Team OANDA
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