OANDA - Europe Limited Reviews 

341
TrustScore 5 out of 5

4.8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use. The main selling point to me was the spread betting accounts which, if you are... See more

Rated 5 out of 5 stars

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more

Company replied

Rated 1 out of 5 stars

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more

Company replied

Rated 5 out of 5 stars

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Contact info

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(341)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

OANDA Best broker in UK

OANDA Best broker in UK, very tiny spread low commission best one.

And Bradley Gilbert is best assistant always helpfull

March 17, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Jay,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Oanda System Breakdown

Oanda's system had broken down. Wasn't able to log in or see the charts on my mobile or my laptop for hours. Contacted Oanda & they explained that there was a fault with their system & that the engineers are fixing the problem. Within the hour, problem solved now everything functioning smoothly

March 11, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Kem,

Fantastic! Thanks for your great review.

All the best,

Team OANDA

Rated 5 out of 5 stars

Excellent customer service

Ive had the pleasure to create my account with Oanda and obtain the free credit after signing up with trading view, essential plan.
Sam helped me throughout the process in a very efficient manner.

March 5, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Hamza,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

5-Star Review for OANDA on Trustpilot

Excellent service from OANDA! I received my TradingView Essential credit refund as promised, with a smooth and hassle-free process. Highly reliable and professional—definitely recommend!

February 25, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Olatunbosun,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Very helpful assistance

Very helpful assistance. Was notified that I could claim back the cost of tradingview's yearly essential package of £129 as collateral to trade with through Oanda. The funds were deposited 2 weeks after initial phone call. I think this is very good promotion that everyone should utilise.

February 25, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Luke,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Great broker

Great broker, great promotion, I'm happy to trade with Oanda.
Friendly and helpful staff.

January 15, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Michele,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Samuel has been a great help

Samuel has been a great help, and has made me understand step by step how to use the platform. I’m pleased by the service

February 18, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Saiyl,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

THE BEST I CAN HIGHLY RECOMMEND

February 5, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that!

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Prompt and great customer service…

Prompt and great customer service around a clock customised help! Special thanks to Erik who answered my emails around the clock and worked with me and the inside team to solve my problem asap! Thanks again to him and the Amazing team! Thanks

January 31, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Krisztina,

Thank you for your positive feedback. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

The promotion itself is amazing

The promotion itself is amazing, a year of trading views essential plan for free, but on top of that my account executive kept me educated throughout the entire process and answered any questions I had, which made me feel very safe putting my money into them. Big shout out to Brett!

January 24, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Jonathan,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Oanda FX customer

I have been with Oanda for the last few years, and the team has been very helpful in resolving any issues without any hassles.
John Truong has been very supportive and kind in reimbursing my TrasingView yearly fees.

January 24, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ritesh,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Login failure

I have received excellent support from the customer support! I temporarily locked my account and was able to log in successfully within 10 minutes!

January 20, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Janos

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Usually I don’t do reviews but I have…

Usually I don’t do reviews but I have to say that open an account with Oanda was very quickly and strait forwarding process.
My account manager Mr. Samuel Springett -nice guy, called me 10times to make sure everything goes smoothly with my account.
So far 5stars for the service.

January 16, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Andrei

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

I would highly recommend this Platform

As a new trader I wanted a platform that was easy to navigate and had competitive rates for transactions and after a search OANDA came highly recommended. After messing with it for a few months I decided to take the plunge and invest some real money. I’m mostly into forex pairs and indices which OANDA caters for pretty well and their iPad app is far more superior than any other platform out there. What I have noticed is that when you do eventually invest some real money you are contacted by Account Managers, but not in a “Try to sell you something” way but just an informal chat about how you’re finding the platform and any advice about the accounts and best ways to manage them. It’s been a really great experience even though I’m losing more than winning but that’s just down to my own stupidity and experience. I normally get a call once in a while from Luke Newitt and John Truong just as courtesy calls and to touch base and tips on what to look out for in terms of news of what’s happening in the markets which I wouldn’t have probably known as my lack of research would have prevented me knowing. All in all it’s been a pleasurable experience and the guys make you feel like part of a trading family which is always good. Personally if anyone who is thinking of a platform to start their trading journey even if it’s with a demo account you can’t go wrong with OANDA. It’s easy to use, easy to set up and the support you get is brilliant.

January 17, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Richard,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Issue Resolved Confirmation

I want to thank your Customer Support team, particularly Louise Anne, for providing me with the needed link. Her assistance was prompt and extremely helpful in addressing my request.

I truly appreciate the level of professionalism and attention you dedicate to your customers.

Thank you once again for the support provided.

January 9, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Emanuela,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

really good

really good, had a call from Brett, telling me that my Trading View subscription had been credited to my trading account, and that i could either withdraw this money as cash, or leave in account to use for trading.
A nice surprise

December 17, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi David,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Customer experience is second to none

Customer experience is second to none. Always there to help you through the setup process. Sam has been a great help.

December 14, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Nick,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 4 out of 5 stars

Nice Platform

Nice Platform, easy to use. Broad selection of forex, indices, commodities and bonds.

Would be better if they added support for Equities!

Also fantastic customer support. Very responsive, knowledgable and informative team!

December 9, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Shiv,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Very helpful account manager

Very helpful account manager. Questions I had were dealt with instantly and it felt very personal. Also a nice system to trade with due to being able to trade directly from Trading View.

December 9, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Daniel,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look