OANDA - Europe Limited Reviews 

341
TrustScore 5 out of 5

4.8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use. The main selling point to me was the spread betting accounts which, if you are... See more

Rated 5 out of 5 stars

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more

Company replied

Rated 1 out of 5 stars

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more

Company replied

Rated 5 out of 5 stars

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Contact info

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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1-star

Asks customers to review

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Replied to 89% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(341)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oanda sign up and funding

Recently signed up tp Oanda for a trading account.Customer care and service excellent especially with the sign up and opening an account and getting funded. I would recommend Oanda to anyone's a broker.

December 5, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Derek,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Speedy response from account executive…

Speedy response from account executive and quick processing time

December 2, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ben,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Very straight forward onboarding…

Very straight forward onboarding process. Excellent customer support, sorting out a few technical issues and not stopping until the problem was solved. Then good product support in bring me up to speed with the product/service.

December 2, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Michael,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 1 out of 5 stars

Their chart are not upto date.

Their chart are not upto date..
i lost huge money bec of this eevening pipes does not move if its profit margin but shows loss... confusion created .. i have a screenshot of this... those who are investing ple be careful..

December 2, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi stravel,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com.

Regards,
Team Oanda

Rated 5 out of 5 stars

trusted trading platform

I have just recently opened an account and had a good experience. Easy process and support from London office, Brett Cummings, advisor manager. To my pleasant surprise they have credited my trading view membership invoice.

December 2, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Miron,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Excellent Service and Charting…

Excellent Service and Charting Platform.

Very happy and would recommend

November 25, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Karen,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Different factors are making my…

Different factors are making my experience great at Oanda:
1. Personal service. Brett Cummings, my account manager, is giving me personal attention on my queries. I found this point quite interesting as you cannot find this kind of service on another brokers. Furthermore he is a very knowledge person. I'm still learning about the API management, so it's good to know there is a physical person there.
2. FrontDesk service is also top. I got all my queries answered in less than 8h.
So I'm happy to stick to them.

November 30, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Karra,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Exceptional Company

Exceptional Company, Great customer service

November 27, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Michael,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Highly recommend Oanda.

Have tried a number of FX brokers before settling on Oanda with a live account. Integration with Tradingview is a massive plus for me, alongside a number of other platforms that they offer - MT4 etc They have a wide range of instruments to trade and the spreads are competitive. Special thank you to my account exec Luke. He was super helpful getting things set up for me. It's highly important to have that personal touch from a broker and Luke was superb. Highly recommend Oanda.

November 26, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Andrew,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

The customer support and relations from…

The customer support and relations from Oanda are excellent. Brett, my account manager has been very helpful and supportive in my trading journey and I can't recommend them enough given his very attentive customer support since joining. I intend you remain using Oanda going forward. They have given me a lot of confidence to use their services going forward.

November 26, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Hicks,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Great team and ease to communicating…

Great team and ease to communicating with them ,y will recommend strongly

November 20, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi George,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

All round genuinely excellent service

All round genuinely excellent service. Highly recommend.

November 1, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi EM,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

3 months of trading with Oanda

3 months of trading with Oanda, and I need to say, really good broker to deal with. Excellent contact with support and clear rules. Highly recommend.

November 12, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Amazing customer service right from get…

Amazing customer service right from get go.
Bradley my account manager called, helped and assisted my application all throughout the process as well as responded straight away to any queries I had. Honestly exceptional service, highly recommended broker

November 4, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Alamm,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Great Attitude

Brett was patient, resourceful & showed genuine interest to help me achieve my target.

October 29, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi R,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Excellent Service

Just recently reimbarked on my trading journey after a two year break.
Restarted my account with Oanda but hey these guys have nailed it.
I was reimbursed £155.00 when opening a Trading View account this is just awesome.
Which broker would contribute to your success by giving you the tools you need to make progress?
The support from John and Brett’s a testimony to Oanda always there… phone email. Excellent service.
Thank you.

October 18, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Gary,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

A Reliable Platform with Great Tools for All Traders

My experience has been positive. The platform is well-designed, intuitive, and offers a wide variety of tools suitable for both beginners and experienced traders.

One of the standout features for me is the transparency in their pricing and the reliability of their trade execution. I rarely encounter issues with trade execution, and spreads are typically competitive, especially during major market hours.

The educational resources and market analysis tools provided by Oanda have also been incredibly helpful, particularly the real-time news updates and economic calendar. These tools keep me informed and help me make more informed trading decisions.

Customer service is another area where Oanda excels. On the few occasions when I needed assistance, the support team was responsive, knowledgeable, and resolved my issues promptly.

If I had to suggest improvements, it would be nice to see more options for customization on the trading platform, and perhaps a few additional asset classes. However, these are minor points, and I am overall very satisfied with my experience on Oanda.

For those considering a trading platform, Oanda provides a solid, reliable experience that supports effective trading.

October 25, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Aeman,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help. Just reach out on frontdesk@oanda.com.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Good communication

Good communication, A very responsive Broker who is easy to deal with.

October 24, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Gary,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

OANDA is a wonder

OANDA is a wonder, great

October 17, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Emmanuel,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 1 out of 5 stars

My experiance is my Personal Opinion…

My experiance is my Personal Opinion and is With Out Prejudice ,It is backed up my own evidence and videos, which are being sent as i wright this to the Authorities for Investigation my recordings show manuipulation of accounts and prices after excustion of trades, the employees of Oanda should be Mifid compliant and understand the rules , unfortunatly the account managers do not even under stand the Margin rule and contradict each other on how it works i have three copies of telephone calls giving totally different advice, the company closes trades from their back office with out your consent and with out margin calls or emails , in my case thay forgot to even close my position on my account as thay wanted to stop me taking money from them , the back office is some what fraudulant and the FCA needs to look at this company with a full investigation as to its processes, because clealry thay do not comply with the Mifid Rules and they are clealry set and geared to work against the Consumer and take non educated Cosnumers money by blowing their accounts and of course you lose your depoist If you are using them i suggest you record every trade you make and watch the trades when you close them and take screen shots of the value you take when you close the trades and that they are recorded correctley on your ledger . Trust Pilot if you take the Opinion down then clealry my legal team will see that your web site is not allowing True experiences via the public !

September 20, 2024
Unprompted review

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