OANDA - Europe Limited Reviews 

341
TrustScore 5 out of 5

4.8

Old Broad Street 69, Dashwood House, EC2M 1QS London, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use. The main selling point to me was the spread betting accounts which, if you are... See more

Rated 5 out of 5 stars

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... See more

Company replied

Rated 1 out of 5 stars

You will regret sooner for trading with Oanda broker. For withdrawal amount crossing beyond £1500/- of your initials deposit through debit card ,although you used, the same method. Red flagged. They... See more

Company replied

Rated 5 out of 5 stars

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Europe Limited is a company registered in England number 7110087. It is authorised and regulated by the Financial Conduct Authority, No: 542574. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals and bonds to residents of the UK, Liechtenstein, Switzerland, Norway and British Overseas Territories.


Contact info

  • Old Broad Street 69, Dashwood House, EC2M 1QS, London, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(341)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oanda Full refund for Annual TradingView Essential

I've had a fantastic experience with Oanda, thanks to their incredible customer support. Luke was absolutely brilliant, going above and beyond to ensure everything was working perfectly for me. Oanda also processed a full refund for my annual TradingView Essential package without any hassle. It's refreshing to see a company that genuinely values its customers. Highly recommended!

August 22, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Rizwan,

Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Before i even got started they paid for…

Before i even got started they paid for my Trading view plan, it’s a pleasure speaking to my account manager, he's always trying to help out. Cant fault them. No wonder they are the Best.

August 13, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Fahrettin,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

account manager

account manager was nice and get things done quickly.

August 12, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Darold,

Great to hear you're happy with your trading experience. Thanks for the positive review.

Thanks,
Team OANDA

Rated 5 out of 5 stars

OANDA Customer Service 100%

As a complete novice and brand new too trading i was doing what evryone does watching endless You Tube videos but not really getting anywhere,i created numerous demo accounts with various Platforms and still found myself swimming about without any direction or knowlage untill i signed up to OANDA,
i got an account created by Brett and he gave me a call and i thought this is way to good to be true and he said he was from the company and available to help me start my Trading Journey..this is great news i couldn't actually belive by opening a demo account i would have access to your team of experts.
amazing as no other platform came through and offered this type of service.I had a phone conversation and Brett offered to take me through the basics and also came back and took me through a dummy trade.his clear knowlage and patience was very welcoming especially to myself being completely new to FOREX,i have total confiedence in Brett and OANDA and will be creating an actual account very soon,so please pass on my thanks to both Brett and OANDA as i start my FOREX journey with you.no other platform comes close to the customer service i have received.
100% recommended

August 8, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Jon,

That's fantastic to hear! We're thrilled you found our account setup and funding process straightforward, and that you're enjoying navigating our website. Thanks so much for recommending us.

Team OANDA

Rated 5 out of 5 stars

Easy to use app

Easy to use app, the customer service is excellent, my manager his name Luke very helpful person polite with positive attitude, great personality, thank you 😊

August 7, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Samir,

Thanks for your kind words and great review.

Team OANDA

Rated 5 out of 5 stars

Account executive was spot on...

My Account executive was spot on...quick response and clarity whenever I need any clarity.

August 7, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Femi,

We’re happy to hear you’re enjoying your trading experience with us.

Thanks,
Team OANDA

Rated 5 out of 5 stars

A great broker with fantastic customer…

A great broker with fantastic customer service and features, thank you

August 6, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ahmed,

We’re happy to hear you’re enjoying your trading experience with us.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Most trustworthy and stable - OANDA since 2008

I have been using OANDA since 2008 both intermittently and for long periods of trading. I find them to be the most professional, stable and trustworthy. They are a leader in Forex for a reason. I also use their APIs which are extremely comprehensive and good for analysis, development and execution. OANDA Europe always take very good care of me as a customer, gives advice and are knowledgable.

August 5, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Rune,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Professional

I have been with Oanda for the last year now and their customer service is great, professional and easy to communicate with. They offer a lot of support via their site or over the phone or by email. I think they have done a good job of staying modernised and keeping up to date with current softwares and programmes used for aiding traders for example TradingView, mt5 where they have integrated themselves very well makes life as a trader using Oanda pretty easy.

July 23, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Dear Dan,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Mr Bradley go above and beyond to make…

Mr Bradley go above and beyond to make sure my account is up and running smoothly .

The have fantastic spreads and their mobile app is the best .

July 22, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Y Bello,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 4 out of 5 stars

Great support however

Great support, and offers, and really inviting, however signing up is a little harder than some companies and spread, and leverage isn’t the best

July 8, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi J Ben,

We really appreciate the time you’ve taken to leave such a great review.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Spread betting fx broker

As a spread betting fx broker it provides the broking service needed and it uses Trading View platform where all your trading history is viewable. It also uses MT4.

June 16, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Alan,

Thank you for your positive review. We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Best broker by far…

I’ve had many brokers over the years and by far Oanda has been the best broker by a long shot, Customer service is brilliant always there to help and they are a regulated broker so you know ya money is safe. Should have used Oanda years ago would have saved a whole lot of bother. I would definitely recommend this broker.

June 3, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Kenneth,

That's fantastic to hear! Thanks so much for recommending us.

Team OANDA

Rated 5 out of 5 stars

The best customer service I’ve ever…

The best customer service I’ve ever received with a broker. Setting up an account and funding said account is really simple and the UI on their website is incredible. Would definitely recommend for anyone wanting to get into trading or someone who has been trading for a while.

May 5, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Louis,

That's fantastic to hear! We're thrilled you found our account setup and funding process straightforward, and that you're enjoying navigating our website. Thanks so much for recommending us.

Team OANDA

Rated 1 out of 5 stars

After using Oanda for 15 years as a…

After using Oanda for 15 years as a professional, and spending a lot off money on trading i was excluded with a 3 days of notes. And they will not tell me why.
Do not sign up on this company, they are going down soon. I believe they are in trouble. I had a very hard time getting my money out after they closed my accounts for no reason at all. DO NOT sign up here.
And guess who i handling complains in Oanda, whuhooo yes Oanda. Nice guys. :-(

September 20, 2024
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Tony,

Thank you for your feedback and for bringing this to our attention.

We understand how disappointing it can be for a trading experience not to meet your expectations, so hopefully, we can get this sorted out.

Could you please let our support team know what specific issues you’ve encountered?

Please email us on frontdesk@oanda.com - or cxsupport@oanda.com if you’re a EU resident. with more information so that we can make things right for you. Please ensure all communications are sent via the email address registered with your OANDA account so the team can you look you up quickly.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Efficient and easy to navigate

I was patched on to a customer support person in seconds and the issue was resolved while I was on the call. Also my account approval was efficiently executed! Great for beginners. Doesn't make you feel stupid at all! I totally recommend

April 4, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Funke,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

They truly understand how to stand out from the crowd

There are so many choice of online brokers out there, Oanda stood out for me for their human touch, even for a small account holder. Brett Cummings, the account manager, had called a few times since the account was set up just to check how things are, he was professional, friendly and very efficient! I would have no idea how they manage this while most companies are cutting cost for client services.

I'd highly recommend Oanda for this reason and one day when I feel ready to open a larger account, I'd be happy to stay with Oanda.

March 27, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi KD,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Love how oand a has provided me with…

Love how oand a has provided me with an account manager Sam his really helpful and also how they paid for my trading view for the year to help trade

March 27, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi Ahad,

Fantastic! Thanks for your great review.

All the best,
Team OANDA

Rated 5 out of 5 stars

Proactive with support

Was assigned Brett Cummings as account executive at sign up and he's been nothing but brilliant and very proactive.

March 25, 2025
Unprompted review
OANDA - Europe Limited logo

Reply from OANDA - Europe Limited

Hi,

Great to hear you're happy with your trading experience. Thanks for the positive review.

Thanks,
Team OANDA

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look