Obie Reviews 

175
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Scam insurance company, they will lure you in either cheap rates. But when it comes to filing a claim they will denie your claim. They hire a bias engineer company that will lie to deny your claim. St... See more

Rated 5 out of 5 stars

Is the best place to insure properties. All of your agents and employees are very kind, patient, and respectful, especially Jimmy Clancy, he provides excellent, friendly, fast, and functional service... See more

Rated 5 out of 5 stars

OBiE is the perfect place to look for insurance for real estate investors. They know exactly what you need, and the amount of coverage needed. Their prices are reasonable, and the representatives are... See more

Rated 3 out of 5 stars

It's hard to get customer support to correct incorrect information on the webpage. I called the customer support listed in the email, but somebody else responded but no idea about the issue. I asked h... See more

Company details

  1. Landlord Insurance Company
  2. Insurance Company

Written by the company

Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.


Contact info

3.6

Average

TrustScore 3.5 out of 5

175 reviews

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3.6

All reviews

(175)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad company

They were not responsive to simple billing questions after they received their money.

March 15, 2024
Obie logo

Reply from Obie

Hi Jelena, we appreciate you choosing Obie for your insurance needs and are glad to see that you successfully made your payment. However, we apologize for not being responsive to your billing questions. You are correct that we should have been more attentive, and we regret any frustration this caused.

We are actively working to improve our response times and ensure that all inquiries are addressed promptly. Your feedback is invaluable in helping us enhance our communication and service standards.

Thank you for bringing this to our attention, and we appreciate the opportunity to improve.

Rated 1 out of 5 stars

NO RCE GIVEN - HEADACHES

NO RCE - NO CLOSING, OBIE wasnt able to provide the RCE for the lender to close. never had an issue before with an RCE. pretty standard for everyone to provide but wasnt issued by OBIE. had to switch insurance at the last min causing last min delays. get insurance somewhere else

June 14, 2024
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Reply from Obie

We’re very sorry to hear about the issues you faced with obtaining the Replacement Cost Estimate (RCE) for your lender. We understand how critical timely and accurate documentation is for closing, and it’s clear we didn’t meet your expectations in this case.

We recently identified the RCE process as an area for improvement during our quoting process. Based on feedback like yours, we have since updated our process to ensure that RCEs are provided promptly and accurately.

If you choose to work with us again, we’re confident this issue has been resolved, and you will have a much better experience. Thank you for bringing this to our attention and helping us improve our services.

Rated 5 out of 5 stars

Obie is Easy to Use, Quick Quote, Great Prices

Obie was super easy to get a quote on house insurance for the two rental properties that I own. In California the insurance companies have dwindled for options so I was worried I wouldn't find coverage, but with Obie I was approved in minutes for coverage. The Premiums are reasonable and the deductibles and coverage are too. Not the lowest in town but definitely good value in my opinion. Would recommend to any rental property owner.

June 5, 2024
Rated 5 out of 5 stars

The most robust online insurance experience

So far, I only purchased a new policy online for a rental property. This was by far a better experience than any of the other online experiences with any other insurances that I investigated. Then, the purchasing process is extremely robust from quote to signing electronically complex paperwork and getting receipts. I did all of it with my phone! Because I had a few questions, I got within a day support from an agent through email and phone. Very efficient, solid, robust, on par with the best e-commerce sites.

March 20, 2024
Rated 1 out of 5 stars

Initially it was great

Initially it was great. Last 2 times I asked for additional quotes they never got back to me. Disappointing

April 1, 2024
Obie logo

Reply from Obie

Hi Ming, thank you for sharing your experience. We’re glad to hear that you initially had a positive experience with us, but we’re truly sorry about the recent lack of follow-up on your quote requests.

After looking into your case, it appears that the two properties were not eligible with Obie due to their Replacement Cost Estimate (RCE). We apologize for any misunderstanding in how this was communicated. Your feedback is invaluable, and we are using it to improve our processes.

If you would like additional details on these quotes or need further assistance, please contact our customer support team via email at support@obieinsurance.com or via phone at (773) 820-7132. We appreciate your business and hope to better serve you in the future.

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