Obie Reviews 

175
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Scam insurance company, they will lure you in either cheap rates. But when it comes to filing a claim they will denie your claim. They hire a bias engineer company that will lie to deny your claim. St... See more

Rated 5 out of 5 stars

Is the best place to insure properties. All of your agents and employees are very kind, patient, and respectful, especially Jimmy Clancy, he provides excellent, friendly, fast, and functional service... See more

Rated 5 out of 5 stars

OBiE is the perfect place to look for insurance for real estate investors. They know exactly what you need, and the amount of coverage needed. Their prices are reasonable, and the representatives are... See more

Rated 3 out of 5 stars

It's hard to get customer support to correct incorrect information on the webpage. I called the customer support listed in the email, but somebody else responded but no idea about the issue. I asked h... See more

Company details

  1. Landlord Insurance Company
  2. Insurance Company

Written by the company

Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.


Contact info

3.6

Average

TrustScore 3.5 out of 5

175 reviews

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3.6

All reviews

(175)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for all your help.

Obie is doing everything to help the customer out and I'm super happy about that. His dedication and commitment towards providing excellent service are truly commendable. Whenever a customer comes with a query or a problem, Obie goes above and beyond to ensure that their needs are met.

Not only does Obie listen attentively to the customer's concerns, but he also takes the time to understand the issue thoroughly. He asks relevant questions to gather all the necessary information, ensuring that he can provide the most accurate and efficient solution possible.

Obie's problem-solving skills are truly impressive. He analyzes each situation carefully and comes up with creative solutions to resolve even the most complex problems. His ability to think outside the box and adapt to different scenarios is truly remarkable.

Additionally, Obie possesses extensive product knowledge, which allows him to explain things clearly and concisely to customers. He patiently guides them through the process, making sure they understand every step along the way. His friendly and approachable demeanor puts customers at ease, making the entire experience more pleasant.

I have witnessed numerous instances where Obie has gone the extra mile to ensure customer satisfaction. Whether it's staying late to resolve an urgent issue or following up with customers to ensure their problems have been resolved, he consistently demonstrates his dedication

June 25, 2024
Rated 1 out of 5 stars

Poor Customer Service, Had to Cancel Policy

Obie was unable to provide the specific proof of replacement coverage needed by my mortgage provider so we ultimately had to cancel the policy and request a refund. It was an extremely poor experience and the attitude from the Obie customer care team was frankly unacceptable. What modern insurance company is unable to provide proof of dwelling replacement coverage?

May 15, 2024
Obie logo

Reply from Obie

Hi Benjamin, we’re sorry to hear about your experience with not receiving the necessary proof of replacement coverage for your mortgage provider and the subsequent policy cancellation. We also apologize for any negative interactions with our customer care team.

We’ve recently updated our Replacement Cost Estimate (RCE) process based on feedback like yours to ensure this issue is resolved. If you choose to work with us again, we’re confident that we will have the necessary documentation available.

Thank you for your feedback, and we appreciate the opportunity to improve.

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