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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, highlighting their ability to clean thoroughly and leave items spotless, even with tough stains. Many appreciate the pleasant scents and the eco-friendly, plastic-free nature of the offerings. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues. However, some customers were not happy with the dishwasher tablets, reporting that they occasionally left white granules or did not clean dishes effectively, particularly with tea stains or baked-on food. A few other people also felt that some products did not live up to their promises, mentioning issues like damaged packaging or a lack of lathering.

What people talk about most

Product

Clients share positive opinions on product, with many praising their effectiveness, pleasant scents, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the effectiveness of products like... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm editing my initial review as I think it related to different dishwasher tabs which we put into the Ocean Saver box to save space. Unfortunately I can't remember which brand they were. Having used... See more

Company replied

Rated 4 out of 5 stars

I love the concept of this brand and some of their products are great (eg. anti-bac spray). Some, less so (eg. bathroom cleaner). But their customer service is amazing. I was having an issue with thei... See more

Rated 5 out of 5 stars

I really love the products from oceansavers. Having tried to find an ethical alternative to the chemical and plastic products and not really finding one that worked effectively, I was pleasantly surp... See more

Rated 5 out of 5 stars

Ocean Saver make lovely, vegan sustainable products that are effective, and the team are lovely. I had mistakenly filled out my shipping address wrongly so my order never arrived but OS sent me anoth... See more


Company details

  1. Cleaning Products Supplier

Written by the company

OceanSaver® exists to save Ocean life from the plastic pollution and harmful chemicals in 28 billion single- use plastic cleaning products created every year. Our plastic-free, plant-based Laundry, Cleaning Sprays, and Dishwashing products clean like the leading brands without harming Ocean life. They are affordable and easy to buy in your local Tesco, ASDA, Ocado, and Amazon. Join over 100,000 people who are saying “pollocks to plastic” and become an OceanSaver today. The Ocean will thank you


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

This product is definately not for…

This product is definately not for sensitive skin ! Me and my husband had a massive reaction itching, hives, sore red skin. I love the ethos but this product isnt suitable for sensitive skin.

February 19, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Oh no! really sorry to hear that! Would love to find out more information so we can understand what has happened and find a more suitable product for you. We've just launched some products that are designed to be ultra-sensitive so hopefully they help. You can also email hello@ocean-saver.com 💙

Rated 3 out of 5 stars

Not good enough

I really want go more eco but bundle of kitchen, bathroom and multi purpose refils are just not worth it. Other eco brands I have used before are more efficient. As a busy mum I need to see some results after leaving spray to work for few minutes but thus was just disapointment.

February 9, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hey there, Sorry these didn't work out for you as you hoped. We've just reformulated some of our products so would love to send you the new versions and see how you find them? I've sent you a message to get your details so we can make that happen. You can also email hello@ocean-saver.com 💙

Rated 2 out of 5 stars

Really wanted to like laundry sheets…

Really wanted to like laundry sheets but I don't think they clean that well. Just had to redo a load as wasn't clean.
I live in a hard water area so require two sheets per wash, which doubles the cost making it expensive. I didn't realise this before buying, think it would be good if they made more concentrated sheets for hard water or and perhaps charge more per box but double the cost doesn't seem right.

January 20, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Katie, Sorry these didn't work out for you as you hoped. We've just launched some new laundry capsules that we think you'll love - https://www.ocean-saver.com/products/bio-laundry-detergent-capsules drop us an email at hello@ocean-saver.com and we can try to get some to you. Best wishes the OceanSaver team 💙

Rated 5 out of 5 stars

Daily shower and glass cleaner sprays

Recently switched to their daily shower spray and glass cleaner and both are better than supermarket products we used in the past, let alone the huge reduction in single use plastics and carbon transporting 95% water in spray bottles.

January 6, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Douglas, Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

I have been using the products for a…

I have been using the products for a while, but noticed that they now do shower cleaner. I bought this and it is excellent, it leaves the shower screen, clean and really clear.

November 14, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Katy, Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I thought my order was delayed but it turns out I'd entered my postcode wrong and my order got lost. The customer sent me more products without hesitation or charge. Thank you so much.

October 29, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Rebecca, Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

a great way to reduce single-use plastic

OceanSaver have a novel way to cut down on our consumption of plastic: You only buy the spray can once and refil it any number of times from a small sachet. The system works very well, as the company is very efficient in supplying refills, and their website is very easy to use.
I have found the staff to be efficient and friendly, too.

October 24, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hey there! Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

This is my favourite surface spray

This is my favourite surface spray. I love the smell, I love putting in the refills and I love that you only have to leave it 30 seconds for it to kill bacteria (most sprays like Detol you have to leave for 5 minutes for them to work).

October 23, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Poppy, Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 2 out of 5 stars

Sadly my review will mirror others on…

Sadly my review will mirror others on here. I love the ethos of the company and find the laundry sheets and dishwasher tablets to perform better than other eco products. I usually buy from the supermarket but after reading that Ocean Saver was asking for crowd funding I decided to buy direct from them enabling them to make more margin on the products. This is where sadly brand lets itself down. One week after ordering I still hadn't received the dispatch notification and tracking they state you'll receive. I emailed and was told they'd ask the warehouse to release my order! A week after ordering! I waited another day for the promised tracking and dispatch notification to receive nothing. No reply to my second email so sadly I had to open a paypal dispute.
I will continue to buy the products but never directly from them and any thoughts I had of joining the crowd funding have gone as I don't feel very confident in how the company is run given they couldn't dispatch an order in a week.

October 6, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Sarah, first of all THANK YOU for being an OceanSaver. We are delighted that you love our products and ethos. It's so kind of you that you switched to buying directly - although, we are really happy wherever you buy us.

We're so so sorry that you had a bad ordering experience. The week you ordered we had just completed our warehouse move and unfortunately we had some teething issues. Some orders were delayed and we had a backlog of customer messages, including yours. We know this isn't good enough and we are confident that this won't happen again. If you can email us again, referencing this message then we will do everything we can to give you the service you deserve

Rated 2 out of 5 stars

I like the company's products HOWEVER...

I like the company's products, having previously purchased from amazon. I thought I would go straight to their own website this time to make a purchase and so far, my items haven't been delivered. I haven't received a despatch email. And I haven't received a reply to my message via their "contact us" form on the website, or a response back to my separate email. I like the idea of this company, but they aren't following through on the customer service side of things at all.

September 17, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Fiona, thank you for being an OceanSaver, we really appreciate it. We're so sorry that you had issues with delivery and also with contacting us and getting replies. At this time we had some service issues as we transitioned warehouse. I can see that you've now had a refund - we hope you continue to use and love the products and please do let us know if there's anything else whatsoever we can help with. Please accept our sincere apologies - we're working to get better and give you the service you deserve.

Rated 5 out of 5 stars

First time user

First time user. Excellent clean from the dishwash tablets, very impressed, especially the teaspoons. They have never been so shiny! I will continue to use in the future

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

I have tried to contact this company on…

I have tried to contact this company on two separate occasions, of course there’s no advertised phone number so email contact only. My order has never arrived, nor have I had a dispatch notification. Very disappointing so far.

June 14, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Sandra, thanks you for being an OceanSaver. We're so sorry you had a bad experience. We did try to contact you at the time in response to your email but never heard back from you. If you do ever need any assistance, please email us at hello@ocean-saver.com and we'll do everything we can to ensure you have a great experience

Rated 5 out of 5 stars

Love love love their products ❤️❤️❤️

Love love love their products ❤️❤️❤️
Love their ethos, love the fact it’s ocean and water friendly (which is ultimately the water we drink)

May 16, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hey there! Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Dedicated customer

Great products, the ones I've tried so far are the laundry sheets, dishwasher tablets, kitchen degreaser, anti bac, glass, and floor spray and they've all been brilliant. Very nice fragrances that aren't cloying too.

May 8, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Alessandra, Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Good products that clean well

I’ve been buying goods from an eco company who sell ocean savers. I’ve used the laundry sheets and dish washer tablets and both are excellent both clean well. The added bonus is that they don’t pollute the oceans or kill marine life. I’ve been trying to do as much as I can do help the environment and stop using products that are not good for our environment.

May 8, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Pauline,
Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙. If you need anything else, you know where we are!

Rated 5 out of 5 stars

Fast with track delivery

Fast with track delivery
Good price
Great customer service

April 29, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Bui!
Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙. If you need anything else, you know where we are!

Rated 5 out of 5 stars

Ocean Saver are one incredible company

Ocean Saver are one incredible company! I own a small eco-conscious cleaning business and wouldn't choose any other provider of eco drops... they do antibacterial ones too! Bonus! The team are super friendly and always on hand to answer any queries I have with my orders. Thank you, Ocean Saver - it's a pleasure to support such a great company!

April 26, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi there Proud to Clean team!
Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙. If only all cleaning companies were like you!

If you need anything else, you know where to find us and spray it forward to the other cleaning companies you know so we can make an even bigger impact! 😊

Rated 4 out of 5 stars

I can't send an email to customer…

I can't send an email to customer service, as the verify you are not a robot component had so many pages I gave up. I didn't want to criticise the product on an open forum without giving feedback to them first. If they read this please contact me through here.

Update: I have been in touch and the customer service has been excellent.

April 24, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Deborah, please email hello@ocean-saver.com and we'll be happy to assist. Sorry you've had issues contacting us.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Always an immediate response and resolve. Love the bottle for life concept, def feel I’m doing my bit for the environment.
Pleased they’ve added a shower spray to their product portfolio.
Thank you Adam and Team Ocean Saver 🐟

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Magical little tab drops

I have been using ocean saver products for a few years now. It started with the cleaning sprays, adding those little pods to a bottle of pre filled water truly help reduce the impact of plastic. I moved on to the dish washing soap, (but can be hard to get). I them moved on to the dishwasher tablets and their clothes washing detergent tabs. All are fantastic. Believe me I have tried quite a few eco detergent cleaners and dishwasher tablets but have failed miserably. Now waiting for a toilet cleaner and washing up liquid tablets to add to drop into a reusable bottle or toilet cleaner bottle with water like ocean saver cleaning sprays, and I can feel assured that I am helping to protect the environment, whilst also protecting and caring for every aspect of my home and family. Thank you ocean saver.

March 18, 2024
Unprompted review
OceanSaver logo

Reply from OceanSaver

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

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