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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, highlighting their ability to clean thoroughly and leave items spotless, even with tough stains. Many appreciate the pleasant scents and the eco-friendly, plastic-free nature of the offerings. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues. However, some customers were not happy with the dishwasher tablets, reporting that they occasionally left white granules or did not clean dishes effectively, particularly with tea stains or baked-on food. A few other people also felt that some products did not live up to their promises, mentioning issues like damaged packaging or a lack of lathering.

What people talk about most

Product

Clients share positive opinions on product, with many praising their effectiveness, pleasant scents, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the effectiveness of products like... See more

Sustainability

Consumers find sustainability to be positive, appreciating plastic-free cleaning products and the peace of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm editing my initial review as I think it related to different dishwasher tabs which we put into the Ocean Saver box to save space. Unfortunately I can't remember which brand they were. Having used... See more

Company replied

Rated 4 out of 5 stars

I love the concept of this brand and some of their products are great (eg. anti-bac spray). Some, less so (eg. bathroom cleaner). But their customer service is amazing. I was having an issue with thei... See more

Rated 5 out of 5 stars

I really love the products from oceansavers. Having tried to find an ethical alternative to the chemical and plastic products and not really finding one that worked effectively, I was pleasantly surp... See more

Rated 5 out of 5 stars

Ocean Saver make lovely, vegan sustainable products that are effective, and the team are lovely. I had mistakenly filled out my shipping address wrongly so my order never arrived but OS sent me anoth... See more


Company details

  1. Cleaning Products Supplier

Written by the company

OceanSaver® exists to save Ocean life from the plastic pollution and harmful chemicals in 28 billion single- use plastic cleaning products created every year. Our plastic-free, plant-based Laundry, Cleaning Sprays, and Dishwashing products clean like the leading brands without harming Ocean life. They are affordable and easy to buy in your local Tesco, ASDA, Ocado, and Amazon. Join over 100,000 people who are saying “pollocks to plastic” and become an OceanSaver today. The Ocean will thank you


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Coated in Plastic. Not eco friendly

This company claims to be plastic free but it uses PVOH WHICH IS PLASTIC! The UK has already ruled it as being false advertising (ASA Ruling on OceanSaver Ltd Apr 2025). Why is it still claiming to be plastic free and fully biodegradable when it isn’t? It contributes to a toxic ocean full of plastic like any other detergent pod

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Sparkling tea pot…

Eco products can be disappointing when they don’t work as well as the mainstream products. So was really happy when the Ocean Saver dishwasher tabs worked so well. Old team stains in my teapot were gone. So would thoroughly recommend these. As they say good for dishes good for fishes.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dishwasher tabs are amazing

I've been using the bathroom cleaning spray for a while and it's fine but the dishwasher tablets are even better. They've removed stubborn stains on crockery that previously I had to scrub off by hand. Really pleased.

June 6, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed

Unfortunately, a bit of a let down for me.
I was really excited about the prospect of ocean safe cleaning agents. Unfortunately, these products did not deliver what they promised. One packet was damaged with the powder leaking out. The other had an empty film with no cleaning product instead. I did manage to use the bathroom cleaner though, but was never really sure if it cleaned the bath, as it didn’t lather up like other bathroom sprays do.
Unfortunately for me these products promised so much, yet delivered so little. I am very disappointed, as I really wanted them to be at least on a part with other well established household cleaners.

June 5, 2025
Unprompted review
Rated 3 out of 5 stars

Signed up to Subscription for…

Signed up to Subscription for dishwasher tabs as found them good quality ,however new order has not arrived and when I went into my account found another subscription taken out but still no order.Have e mailed them,no response !!
Very poor service ,I will cancel as not happy.A pity because I liked the product….

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Simply brilliant!

having tried several eco friendly versions, this is the best and most cost effective by far. Glass wear is spotless (and not grainy or faded), dishes are spotless. Throw the capsule in the bottom (not in the holder) and on a 60 mins wash its just brilliant on everything! And I am doing my bit to save our precious oceans!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

So glad I bought these

So glad I bought these to try, they're fab. Lots of bubbles, lovely fresh smell, clean laundry what more can you want. I have no idea about the 'no plastic' claim. I've now subscribed so they get delivered automatically and they fit through the letterbox.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

The BEST!!

The BEST!!! Fantastic customer service and brilliant products. I have been using the laundry capsules. One of my cream serviettes was used to mop up hot cocoa chocolate sauce and I thought it would be ruined. It came out of the wash like new, having been in with a 15 min eco-wash at 30 degrees. I was gobsmacked and thrilled. When I changed to eco-friendly I didn't expect the products to be so superior. Ocean Saver are the best, and not only because they are saving our oceans. Thank you Ocean Saver!!!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

This is an upcoming and innovating company doing their best and with good products

This is an upcoming company and I can understand if sometimes responses are a bit slow for whatever reason. However, the responses are always friendly and any queries dealt with quickly and efficiently. I use their bio laundry sheets and very satisfied with the results. I understand their new bio sheets are now as equally good as non-bio sheets for heavy lifting.....I will soon find out when I get my new batch shortly :) I have no hesitation in recommending their products, ethos and willingness to help and do their best in this growing phase.

May 8, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Roger,

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 4 out of 5 stars

Do a decent job

I'm editing my initial review as I think it related to different dishwasher tabs which we put into the Ocean Saver box to save space. Unfortunately I can't remember which brand they were. Having used those up I'm now using the OceanSaver ones which I'm pleased to say are pretty good, apart from occasionally not getting pans clean and never getting tea stains off mugs (do any of them?).

May 7, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Karen, we're sorry you've had such a bad experience. We have just launched a brand new and improved product in Tesco called PEARL that we think you'll find much better if you want to give them a try? Email us at hello@ocean-saver.com and we'll arrange getting a box to you!

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service! I've been a customer for a long time and always been delighted by the product. I reached out with a query on a new product I tried and was utterly blown away by the service- couldn't rate more highly. Great products and nice people to deal with!

May 6, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hey there!

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Save the oceans …

Knowing that I’m doing my bit for the environment and great customer service and amazing product.

April 30, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Theresa,

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Good customer service

My order was never delivered.

When I raised this with them they immediately refunded, sent me a new pack for free and gave me vouchers.

So, 5 stars for customer service

April 26, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hey there - appreciate the feedback and for being an OceanSaver!
If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Excellent service and quick delivery

Excellent service and quick delivery. Product is excellent and environmentally friendly which is a bonus

April 19, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Karen,

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 5 out of 5 stars

Works superbly

Works superbly, better than expected.

April 23, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Dear Anthony,

Thank you for that lovely review! We're really delighted that you are an OceanSaver and doing your bit to save our Ocean 💙.

If you need anything else, you know where to find us 😊

Rated 4 out of 5 stars

A little slow to respond to emails…

A little slow to respond to emails.. per reply emails were before Easter and this has been with every enquiry, not just recent (hence 4 stars), but replies are always very helpful, OceanSaver cannot do enough to resolve even the smallest of enquiries!
We have had reliable deliveries - currently using their Bio Laundry Sheets - which are excellent value for money - this company partnered with a supplier we were using and we are glad we were given their name! HAPPY HAPPY HAPPY

April 16, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi there,
So sorry for the tardiness given the Easter break. We'll do our best to provide even better service next time!

Rated 1 out of 5 stars

Dishwasher tablets are terrible

Dishwasher tablets are terrible. They stick in the drawer and don't dissolve. Then all the dishes are gritty. Terrible product, which is a real shame. We were hopeful.

April 8, 2025
Unprompted review
OceanSaver logo

Reply from OceanSaver

Hi Keith, so sorry to hear that! We recommend just throwing the Dishwasher tablet to the base of the dishwasher - that way it won't stick and you should see better results. We've also just launched a brand new dishwasher tab that's even better - would love to get a pack to you to try 💙

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