Ocean Estate Agents Reviews 

5,584
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and friendly approach, making the overall experience much easier. Many people found the service excellent, noting that the process was made smooth, easy, and straightforward from start to finish. Reviewers frequently highlighted the clear, timely communication, appreciating being kept well-informed and receiving prompt responses to their questions. However, some customers also noted dissatisfaction with communication, citing instances of rude or unhelpful email responses and abrupt receptionists.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their supportive, professional,... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, friendly... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers finding the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff in both the sales and legal department at Ocean Estate Agents in (Downend, Bristol)have been really supportive. Communication has been very good and timely, ensuring I was kept well informed a... See more

Rated 5 out of 5 stars

Ocean Estate Agents came highly recommended by a neighbour and have a great reputation as the go-to estate agents in Bedminster. They absolutely lived up to it. Selling a house can be stressfu... See more

Rated 5 out of 5 stars

Claire was incredibly well informed and able to help us further in understanding the properties we have viewed so far. Philly we will eventually choose one of the Ocean properties as felt we had an e... See more

Rated 5 out of 5 stars

Tom, Billy and the team helped us find the right new home. Arranging viewings to multiple properties before finding what we wanted, they were helpful, easy to deal with, honest and professional. Deali... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,584)

701 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

Our experience with Ocean has been brilliant. We have now sold our house and bought our new house through them all thanks to Claire Kington who has gone above and beyond with her communication, regular updates and excellent professionalism throughout both processes. So pleased we chose Ocean to sell our property!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Hi Tanya
We both thank you very much for selling our property in such turbulent times. It was a pleasure dealing with OceamN Estate Agents Shirehampton and would highly recommend you to everyone.
You kept us updated and informed us regularly and nothing was to much trouble. You guided us through the process giving us reassurance
Thank you very much
Very best wishes
Lesley Ringland and Tina Williams

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great knowledge of local housing…

Great knowledge of local housing market. Advised of fair price and found a buyer who paid over the asking price. Kept me updated through the whole process. From first day of advertising property to completion was less than 3 months.

May 22, 2026
Rated 5 out of 5 stars

Great service

Whole process was smooth from the beginning to the end. There was someone to assist if I needed help. Charlie was very helpful during the viewing and Liz was brilliant throughout the whole process.

May 22, 2026
Rated 5 out of 5 stars

Brilliant experience

Ocean estate agents and Solicitors were brilliant from start to finish throughout our sale and purchase. Adam was excellent in managing the sale of the property the whole way through and always kept everything moving smoothly.

The Whole Solicitors team were also fantastic, despite the case becoming quite complex at times. A huge thank you to Laura, Alicia, Mikka, and Julie for all of your hard work, communication, and support throughout the process.

We really appreciated everything you all did and would highly recommend both teams.

May 5, 2026
Rated 5 out of 5 stars

Mark and the whole team were extremely…

Mark and the whole team were extremely helpful and very professional in handling the sale of my late brothers difficult property. When the buyer was going to pull out of the sale Mark worked with me and the buyer and went the extra mile to get to a successful completion. I cannot thank him enough for his professionalism and dedication.

May 14, 2026
Rated 5 out of 5 stars

Exceptional service

Jasmin has provided exceptional service with our recent rental application. All the way through the process she has been extremely responsive and helpful. We are confident that the service from Ocean Estate Agents southville will be just as excellent moving forward.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mark and his team

Mark and his team were very helpful and nothing was too much trouble. They all worked extremely hard to make our sale happen.

May 14, 2026
Rated 5 out of 5 stars

Oceans Eleven!

Went with Ocean as their reviews were good and they were local to me. Start to finish from offer to collecting keys was eleven weeks. They were brilliant!! Everything explained as we went and very straightforward to be honest. When I did have a question they answered it very quickly and took my calls when I needed to chat - speaking to mates who have moved recently that is their single biggest gripe; can't get hold of anyone when you need them. Shout out to Karen L and Sarah from Westbury-on-Trym - LEGENDS!!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round.

Excellent service all round.
Sold my house literally on day 2.
Adam , Debbie and Anais are all dedicated ,polite and friendly people to deal with and as a result i would highly recommend Ocean to anybody thinking of selling
Norman Munns

May 15, 2026

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