Ocean Estate Agents Reviews 

5,586
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 737 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who go above and beyond to support them through property sales and purchases. Reviewers also highlight the excellent communication, noting that the team keeps them thoroughly updated at every stage of the process. Many consumers emphasize that the overall service is smooth, reliable, and completely reduces the stress of moving. Some reviewers were not happy with communication, noting that certain responses from agents were abrupt or unhelpful. A few people also mentioned facing excessive paperwork requirements and feeling unsupported by specific members of the team.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

Service

People report positive experiences with service, praising the professional and helpful staff across sales,... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that staff members are consistently... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt communication and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process for renting and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole team at Ocean that we worked with were amazing throughout the whole purchase process. From the estate agent who showed us around, to the legal team, to the mortgage advisor all were professi... See more

Rated 5 out of 5 stars

Tom, Billy and the team helped us find the right new home. Arranging viewings to multiple properties before finding what we wanted, they were helpful, easy to deal with, honest and professional. Deali... See more

Rated 5 out of 5 stars

We started to sell March 2025, Although sold. For personal reasons, had to withdraw the house from sale. Ocean. So understanding. Placed on the market again this March. Chris and the two Me... See more

Rated 5 out of 5 stars

I’d like to thank our Estate Agent Sam he went above and beyond his job,he very professional and thorough and steered us through every step of the way from selling and buying,I’m going to miss our ca... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,586)

704 reviews in the last 12 months

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Rated 5 out of 5 stars

Oceans Eleven!

Went with Ocean as their reviews were good and they were local to me. Start to finish from offer to collecting keys was eleven weeks. They were brilliant!! Everything explained as we went and very straightforward to be honest. When I did have a question they answered it very quickly and took my calls when I needed to chat - speaking to mates who have moved recently that is their single biggest gripe; can't get hold of anyone when you need them. Shout out to Karen L and Sarah from Westbury-on-Trym - LEGENDS!!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round.

Excellent service all round.
Sold my house literally on day 2.
Adam , Debbie and Anais are all dedicated ,polite and friendly people to deal with and as a result i would highly recommend Ocean to anybody thinking of selling
Norman Munns

May 15, 2026
Rated 4 out of 5 stars

Lulu was wonderful

Lulu was wonderful. She took over my case part way through and helped get me into my new home. She made sure to keep me informed of any news asap and was always kind and courteous.

May 5, 2026
Rated 5 out of 5 stars

Selling your home can be extremely…

Selling your home can be extremely emotional and stressful. The Ocean Bradley Stoke team are professional and compassionate. They offer a personal and supportive approach throughout the whole process. We encountered a number of obstacles which were managed incredibly well by the team. If you are considering an estate agent you will not be disappointed. Thank you Ocean

May 11, 2026
Rated 5 out of 5 stars

Very efficient and reliable

Very efficient and reliable.

Great communication.

There were some difficulties with our sale and purchase that they handled professionally and it was an all round great experience.

April 23, 2026
Rated 5 out of 5 stars

Excellent customer service

Claire has been excellent, always being responsive to queries and providing information in a timely and professional manner.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ocean - Charlie

Charlie has been absolutely fantastic throughout the process of looking for a new home. Always on time, incredibly knowledgable, efficient and always going the extra mile to make sure we’re satisfied. I would highly recommend going through Ocean when looking to rent a new property.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Charlie has been super helpful…

Charlie has been super helpful throughout the whole process, from arranging the viewing to the application acceptance. Highly recommend both Charlie and Ocean Letting Agents!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

An on the ball superb Estate Agent

An on the ball superb Estate Agent. From start to finish with the sale of our property last Friday, Jenny, Tom, Claire and the whole team were excellent.
Would definitely work with Ocean again and would recommend this company. Thank you.

May 8, 2026
Rated 5 out of 5 stars

Luigi was always very quick to respond…

Luigi was always very quick to respond and has a huge amount of knowledge and experience so was able to provide clear advice on all our options throughout our house purchase. I would recommend him to anyone

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

All team were great

All team were great. Kept me updated fully. After each viewing I got updated. When it comes to actual offering there were very efficient to cross the messages back and forth.

Thank you to all of you. I will pop into your office when I pass the area.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Conveyancers

Whenever I needed to ask for advice or was unsure about something, Ocean Property were always a phone call away! Staff were very patient and did their best

May 6, 2026
Unprompted review

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