Raden good agent help me with my case ,explain everything i was need to know i hope resolve it thank you octafx good broker i suggest to all i have many years with this broker
Company replied
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Review summary
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Reviews shaping this summary
You did very well for the following and update requested from my end, as i am preparing to get the missing information you requested
Company replied
Very nice experience to trade, and the agent was nice person
Company replied
Company details
- Finance Broker
- Alternative Financial Service
- Financial Consultant
- Investment Company
- Investment Service
- Stock Broker
About Octa Broker
Written by the company
Octa is a global brokerage brand that prioritises transparent trading, fast withdrawals, and reliable access to services.
Key facts about Octa:
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
Key facts about Octa:
- 15 years on the market
- 28 mln+ traders' accounts
- 3 trading platforms: OctaTrader, MT4, and MT5
- 280+ trading instruments
- 90+ industry awards.
Offering easy-to-use analytical tools and guidance for traders of all experience levels, Octa provides high-quality trading services and transparent, advantageous trading conditions:
- low spreads
- quick deposits and withdrawals
- 0% commission
- no swaps
- 50% deposit bonus.
Contact info
United Kingdom
- www.octabroker.com
3.7
Average
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from Octa Broker
Hello!
Thank you for your review and kind words about the app. We’d really appreciate hearing what we could improve to match your expectations and hopefully earn a higher rating in the future.
Kind regards,
Octa Rep.
The removal of visa and mastercard ...
June 15, 2026
Reply from Octa Broker
Hello!
Thank you for your review. However, we would like to better understand your situation so we can assist you. Please provide more details regarding this matter, and we will check it and help you as soon as possible.
Kind regards,
Octa Rep.
Good behaviour of customer care girl
June 17, 2026
Reply from Octa Broker
Hello!
Thank you for choosing Octa. We’re glad to hear you’re enjoying your experience with us. Always happy to help if needed!
Kind regards,
Octa Rep.
Good nice well
June 16, 2026
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience. If you ever need support, our team is here for you.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for sharing your feedback. We're sorry to hear that you've experienced difficulties with the withdrawal process.
Please note that, in some cases, additional checks may be required to ensure that all transactions on our platform are processed safely and securely. These measures are in place to protect both your account and your funds. As previously communicated, our team is checking the attachment you have provided.
We appreciate your patience and cooperation throughout this process. As soon as there is an update, our team will inform you via the official communication channels.
Kind regards,
Octa Rep.
My last conversation agent is awesome
My last conversation agent is awesome. He will process my yesterday payment asap.
June 15, 2026
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and taking the time to share your thoughts. If you have any ideas or recommendations on how we can improve our service and earn a 5-star rating, you're more than welcome to write to us. Your input means a lot!
Kind regards,
Octa Rep.
Fraud company I'm trying to communicate…
Fraud company I'm trying to communicate with the agent from last 5days regarding my deposit I made and didn't recived in my account but form their side no responce such a bad team and customer service don't every try to deposit in this broker
June 11, 2026
Unprompted review
Reply from Octa Broker
Hello!
We're sorry to hear that you feel this way. We always strive to provide the best possible service, and we're disappointed to learn that your experience did not meet your expectations.
After reviewing the matter, we are pleased to confirm that your case has now been resolved.
We appreciate your patience and cooperation throughout this process.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for being part of Octa! We’re glad you’re enjoying the platform and are always ready to assist.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for trading with Octa and for your positive feedback. We’re happy to have you with us and are always ready to help if needed.
Kind regards,
Octa Rep.
Hallo sir depot ni hora hai
June 15, 2026
Reply from Octa Broker
Namaste!
Hui hui asuvidha ke liye hum sincerely khed vyakt karte hain.
Kripya dhyan dein ki UPI deposit option ko temporary roop se technical samasyaon ke kaaran disable kar diya gaya hai. Hamari team is samasya ko suljhane aur service ko jald se jald restore karne par kaam kar rahi hai.
Is beech aapke dhairya aur samajh ke liye hum aabhari hain. Agar aapko alternative deposit methods ke liye madad chahiye, to kripya humse sampark karein.
Sadar,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for choosing Octa! We’re glad to have you with us and are always here if you need support.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We truly appreciate your feedback. Thank you for trading with Octa, and feel free to reach out anytime.
Kind regards,
Octa Rep.
I have a problem with this but no one…
I have a problem with this but no one responds to me
November 15, 2025
Reply from Octa Broker
Hello!
Thank you for sharing your experience with us. We’re sorry to hear about your concerns and understand how frustrating this situation must have been.
Upon review, your account is fully active and you can withdraw freely.
If you have any further questions or need further assistance, please don’t hesitate to reach out. We’re always here to help.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for trading with Octa and for your positive feedback. We’re happy to have you with us and are always ready to help if needed.
Kind regards,
Octa Rep.
This is a complete fraud broker my…
This is a complete fraud broker my deposit never arrived and they have no customer support their chat agent never respond and their email support team never respond they stole my money and never gave they deposit
June 10, 2026
Unprompted review
Reply from Octa Broker
Hello!
We’re truly sorry to hear about your concerns and completely understand how frustrating this situation must be for you. However, we're not what you called us.
Upon checking, our team has replied that we will investigate your issue. Please rest assured that your case is receiving our full attention and has already been escalated to the highest priority level for careful review.
We sincerely appreciate your patience and will continue doing everything possible to reach a resolution as quickly as we can.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
We appreciate you choosing Octa and sharing your experience with us. It’s great to know you’re satisfied with our services. Feel free to contact us anytime.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks a lot for choosing Octa! We’re glad you’re happy with our platform. Reach out anytime if you have questions!
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thank you for trusting Octa. We’re glad our platform works well for you. Don’t hesitate to contact us whenever you need assistance.
Kind regards,
Octa Rep.
Reply from Octa Broker
Hello!
Thanks for your kind words and for choosing Octa. We’re always committed to giving you the best trading experience.
Kind regards,
Octa Rep.
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