Oil Tanks Plus Reviews 

254
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Having been badly let down by a local firm I contacted Oil Tanks Plus for a quote. From my first chat with Peter Watts I knew I was in safe and professional hands. He answered all my queries and gav... See more

Company replied

Rated 5 out of 5 stars

Had a tank replacement, new base constructed and contaminated fuel removed, cleaned and returned to new tank. Oil tanks plus gave great advice, carried out the whole job smoothly and efficiently and... See more

Company replied

Rated 1 out of 5 stars

Awful experience, dreadful customer service and workmanship, massive delays and oil tanks left at my property for over six weeks, avoid at all costs.

Rated 5 out of 5 stars

Pete and Richard were extremely helpful, friendly and professional. This company moved extremely swiftly to help us out with an impressively rapid tank replacement when we were really struggling with... See more

Company details

  1. Oil Change Service

Written by the company

Oil Tanks Plus are experts in oil tank installations. With over 25 years experience, we provide a one-stop shop solution oil tank requirements.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

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4.3

All reviews

(254)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Very nice to deal with over the telephone. New tank & hard standing installed efficiently & promptly with no fuss. Wouldn’t hesitate to recommend.

July 6, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thankyou so much for a lovely review, I am so pleased we met your expectations.

Rated 5 out of 5 stars

Brilliant service and good price.

Brilliant service and good price.

Ordered a replacement bunded plastic tank as we had developed a crack in existing tank. Reasonable quote delivered over phone with use of photographs. Installation booked in within two weeks and whole job completed within three hours. No mess no drama- highly recommneded

June 29, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thank you so much for a lovely review, I am delighted you found our system easy to use and it worked well for you.

Rated 5 out of 5 stars

needed to replace an 18 year old single skin oil tank

needed to replace an 18 year old single skin tank with a safer bunded tank..... the guys in the sales office were very very helpful and recommended a low profile tank so that it would not protude too much above our garden wall...... despite spending hours on the internet I hadn't realised that was what I should have been looking for; the tank was slightly smaller at 1350 litres rather than the one it has replaced at 1800 litres but no bother it fits perfectly and we only top up in 500 litres or so anyway. therefore very happy with the sales process, two guys came to install the new tank; firstly pumped out any residual oil from the old tank; laid down concrete slabs for a new base; installed the new tank; pumped back the old oil after filtering it ; and it works just fine; the guys arrived at 9.30 as expected and the whole job completed by 11.30 just 2 hours amazing service; friendly, "can do approach" from start to finish thanks to all Roger Lander Temple Grafton

May 26, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thankyou so much for a lovely review, so please we were of service to you.

Rated 1 out of 5 stars

Absolute Shower

Obtaining a quote for a new tank was easy, and a friendly approach given from their sales rep. Upon agreeing on the work and paying a deposit the good service stopped. Zero communication about a start date. When it eventually happened the work was completed very quickly and to a very poor standard. I complained about the poor quality workmanship, and haggled a small discount after they admitted it wasn’t that great. I pushed for further discount but this was rejected. However, the final invoice I received in fact had further discount applied by mistake, which about sums this shower up. Still chasing my OFTEC certificate 9 months down the line..... so no idea whether the work complies to current standards.

May 25, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thankyou for your review, I am sorry you feel like this, after admitting the installation was not up to our usual high standard, we did our very best to put things right which obviously was not good enough for you.

Rated 5 out of 5 stars

Very happy with the price and service

Very happy with the price and service.
The installation team were very pleasant & helpful. Oil tanks are never in easy locations but a triumph of co-operation between everyone involved (including my neighbouring farmer!).
Thank you; OTP for making what was a distress purchase into a good experience.

May 24, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thank you so much for a lovely review, I am delighted you are happy with the installation and service

Rated 5 out of 5 stars

Great service!!!

After my oil boiler was serviced it was noted that my oil tank had a leak and that it needed replacing. So after a google search I found Oil Tanks Plus who answered my call in a friendly way. They sorted out my leak as quickly as possible and then replaced my tank in a very timely manner. I can now sit back and relax knowing the whole problem has been dealt with quickly and very efficiently. Thank you so much.

May 10, 2021
Unprompted review
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Reply from Oil Tanks Plus

Thankyou so much for a lovely review, I am delighted that we were of service to you

Rated 5 out of 5 stars

Oil Tanks Plus

I would not hesitate to recommend Oil Tanks Plus, from the very first contact with Kevan on the telephone to the installation of the new tank by Martin and Luke the service was both friendly and professional.

April 26, 2021
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thankyou so much for a lovely review, I am delighted you are happy with our team and the service

Rated 5 out of 5 stars

Oil tank change with no problems

After searching a number of oil tank suppliers and trolling through reviews we chose Oiltanksplus as our best bet. We couldn't have chosen better. From our first contact with Kevin who ran us through the procedure, including advising on the best tank for our existing base, to laid back David, who dealt with what we considered a very difficult sighting with the utmost ease, it couldn't have been a better experience. And the price, too, favourably competitive with the competition. Well done guys, would happily recommend Oiltanksplus.

April 15, 2021
Unprompted review
Oil Tanks Plus logo

Reply from Oil Tanks Plus

Thank you so much for a lovely review, I am delighted you are happy with the service and installation

Rated 5 out of 5 stars

Fantastic service all the way through

Fantastic service all the way through. From the initial quote (thanks Kevan) through to the emptying out of the old tank and its removal to the installation of the new tank and the refilling. I cannot recommend them highly enough.

A great 2 man installation team took care of everything on the day and it was completely hassle free.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

We have had truly professional service…

We have had truly professional service from Oiltanksplus from start to finish. Kevan in Sales was personable, knowledgeable, and supplied an accurate and detailed quote within the hour from our initial enquiry. A week later we booked for the job to be done, it was booked in for a day that’s suited us, and David came promptly and quickly and professionally fitted our new tank. Excellent work and great value.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely AMAZING!

Absolutely AMAZING!! The salesman was super helpful over the phone and got a new tank booked in no time. The 2 men arrived bang on time and they were extremely efficient, friendly and helpful. Old tank removed, new tank installed and oil moved into new tank, all done and dusted within 1 1/2 hours. Would recommend to anyone! Extremely well priced also. Over the moon with evert aspect of dealing with Oil Tanks Plus Limited. Thank you.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

After having an oil delivery refused…

After having an oil delivery refused due to the tank being cracked, I contaced Kevan for a quote. He was lovely, professional and made me feel comfortable talking to him. The quote arrived promptly and I phoned back to make a booking, I was blown away with the fact that they could install the next day.

Dave came out to install the tank, he arrived on time and with everything that was required except my monitor which is being posted to me.

I cannot recommend Oiltanksplus enough, their service has been outstanding and nothing is too much trouble.

Thank you :-)

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Kevan and the…

Excellent service from Kevan and the team.
I, like many had looked around for a reliable company for a oil tank replacement, with pricing very important too.
From my first call with Kevan on sales, he goes the extra length to reassure you and seems a really genuine nice person. I'll leave Lincoln City his football team out of it!
A day was arranged for the tank installation and the lads turned up bang on time. Very professional service from start to finish. The whole job took only 3 hours from them arriving to departing!
Would not go anywhere else in the future.
A* Thank you for a stress free day Oil tanks plus

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Domestic oil tank replacement

I recently had an old domestic oil tank removed and replaced by a new tank, in a different location. I found the staff helpful, efficient and good humoured. The work was carried out to a very good standard, for what I thought, was a fair price.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Service, thank you so much!

I called on wednesday as my tank was cracked by the following morning at 8.30am david arrived and by 9.10am the old tank was drained disconnected, new tank installed heating back on!!! amazing service, amazing value for money, cheapest quote around. I would recommend Kevan and this company to anyone 100%. Thank you

January 28, 2021
Unprompted review
Rated 4 out of 5 stars

New oil tank from a. super supplier…

We ordered a new oil tank from a friendly contact over the phone. My good lady was very happy with the response.

Two guys came to our place on the day it had been decided and booked. They were an excellent pair of workers. The old tank was safely drained and removed from its plinth. The new tank was fitted and reconnected including our tank contents advice. They left the work area neat and tidy removing all the detritus and took it away with them.. I am a happy bunny.

January 21, 2021
Unprompted review

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