We got to this web site when we booked the airport shuttle on eoliebooking.com, and we used it to book our ferries to and from the Aeolian Islands. Both web sites were very efficient and quick, with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship wa... See more
The listing of the available ferries and times is great! Attempted to book ferry tickets using the credit card option and when I got to the final screen it said the credit card was not successful... See more
When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear and easy to use
I bravo excellent
Paid but never got valid tickets
Paid but never got valid tickets. Go somewhere else to purchase.

Reply from OK Ferry
It was specially good because accepted…
It was specially good because accepted my Wise (former TransferWise) card, I as a brazilian I was able to pay in euros!!
The boat didn't take me to the right…
The boat didn't take me to the right place and I had to take a train from napoli to sorrento.it was never mentioned at check-in or during at Capri that it was required to switch boat. Neither was it indicated on the boat ticket. Horrible guest service experience on board as well.

Reply from OK Ferry
Very quick reservation process!!
When booking or purchasing tickets for…
When booking or purchasing tickets for the ferry, there is not an option to purchase multiple tickets at one time. I had to purchase four (4) times for my family. Not good.
Quick & easy.
fast and efficient.
fast and efficient.
received confirmation and tickets immediately.
grazie
Quick and easy
Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship was good with plenty of space. On issue was 40 minute late sailing on return leg
WHY IS IT SO HARD TO BUY A TICKET!
The website is not user friendly
The website is not user friendly, it gives you the timetable however after your booking they start to check the availability. Then you get your confirmation, if successful, by email after you have to put in a password, which yourself have to create in order to get to the site to download the tickets. I asked myself, why not sending the tickets directly to the email address?
When I wanted to read the privacy rules, with which you have to agree, I found them in Italian. Then when I to return and finish the booking I was sent back to the beginning and have to fill everything again.
Last but not least they charge you high booking cost, Euro 6,- or 7,-
The best ferry booking to Capri
The process of booking was very easy and the response/confirmation was really fast and accurate. Am happy for this.
Everything was ok.
Everything was ok.
Only problem was in Sorrento 4.5.at 2 o'clock pm. There was no information from witch area ferry was departing.
easy service.
Haven't send the tickets in 2 weeks
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






