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Rated 5 out of 5 stars

We got to this web site when we booked the airport shuttle on eoliebooking.com, and we used it to book our ferries to and from the Aeolian Islands. Both web sites were very efficient and quick, with... See more

Rated 5 out of 5 stars

Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship wa... See more

Rated 3 out of 5 stars

The listing of the available ferries and times is great! Attempted to book ferry tickets using the credit card option and when I got to the final screen it said the credit card was not successful... See more

Rated 4 out of 5 stars

When I first started trying to buy ferry tickets I was looking at several sites in order to get the full picture. At this site all companies, times, and options were clearly presented so I could pick... See more

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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid but never got valid tickets

Paid but never got valid tickets. Go somewhere else to purchase.

May 30, 2022
OK Ferry logo

Reply from OK Ferry

Dear Customer, we confirm we have sent tickets to your email address just 4 minutes after your payment. Please check in your email box and spam folder. At your disposal for any further information, best regards, the Staff of MisterFerry

Rated 1 out of 5 stars

The boat didn't take me to the right…

The boat didn't take me to the right place and I had to take a train from napoli to sorrento.it was never mentioned at check-in or during at Capri that it was required to switch boat. Neither was it indicated on the boat ticket. Horrible guest service experience on board as well.

May 27, 2022
OK Ferry logo

Reply from OK Ferry

Dear Customer, the journey includes a stopover in Capri. It is therefore necessary to get off at Capri port and change ferry to continue to Sorrento. This indication is communicated both at check-in and on board. We remain available for further clarifications, the Staff of Mister Ferry

Rated 5 out of 5 stars

Quick and easy

Process was simple and easy online. Checked in the day before to get tickets and familiarise ourselves with embarkation process. The booking office and facilities at Trapani were excellent and ship was good with plenty of space. On issue was 40 minute late sailing on return leg

May 20, 2022
Rated 1 out of 5 stars

The website is not user friendly

The website is not user friendly, it gives you the timetable however after your booking they start to check the availability. Then you get your confirmation, if successful, by email after you have to put in a password, which yourself have to create in order to get to the site to download the tickets. I asked myself, why not sending the tickets directly to the email address?
When I wanted to read the privacy rules, with which you have to agree, I found them in Italian. Then when I to return and finish the booking I was sent back to the beginning and have to fill everything again.
Last but not least they charge you high booking cost, Euro 6,- or 7,-

May 17, 2022

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