Olive and Sage 

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Rated 1 out of 5 stars

Like many others here, I placed an order some time ago, was told there were delays and it was coming, only to get the same blanket email about ceasing trading and to go to bank to get your money bac... See more

Rated 5 out of 5 stars

I’ve been a loyal customer for years absolutely love the product I have unicorns, flamingos and fairies all around my garden. I ordered muffin the flamingo back in May on Klarna gutted it hasn’t arriv... See more

Rated 5 out of 5 stars

I’ve returned again and purchased 4 Altair solar lanterns, that were in the sale, excellent buy, I’ve got them for each corner for my Wooden garden structure, these give off amazing silhouettes and ar... See more

Rated 1 out of 5 stars

Been a loyal customer, now am a cheated customer my item went back in January been fighting for refund since!!!! obviously kept conning people despite being in trouble. Glad theyve gone under if this... See more

Company details

  1. Interior Designer

Information provided by various external sources

Inspiring, different and quirky range of super stylish interiors and gifts. Shop the unusual and inject charm and personality into your home and garden!


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(2,510)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic, beautiful product well worth the wait. Whilst the delivery was longer than anticipated, the company kept me continually updated in a very friendly way with was reassuring.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing … it’s my third year using the…

Amazing … it’s my third year using the olive and sage orbs (put them out today as I put them away for winter) and they are as bright tonight as they were three years ago when I purchased them. The quality and service with this company is wonderful. Can’t wait for another summer of my beautiful products that I have bought from you x

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered from this company several times always received in a good amount of time stated and the quality of the product is exactly what I expected! Would 100% order again

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

So happy !!!Excellent customer service and speedy delivery

Ordered a lovely garden ornament,the second purchase I have made with olive and sage ,and omg I am so made up with the quality of the product and it is better than expected!!!I love loved it so much that I have just purchased another one for a gift!!!The delivery was super speedy too!!!they are also extremely responsive if you have any questions!I will definitely be buying more gorgeous items,and I love that it is a family business it seems more personal ❤️thank you again Olive and Sage for yet another fantastic purchase!!!

March 30, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Placed an order on 22 February on the basis that it would be delivered, as stated on their website, within 5 to 7 working days. It has now been over a month and I have still yet to receive my order. At no point have contacted me to advise that there was going to be a delay. I have had to repeatedly contact them. I emailed them first
on 8th March and was advised that there was a delay with a delivery from their supplier but it would be arriving the following week and my order would then be dispatched on a next day delivery service. This did not happen and again, I have had to email them to find out what’s happening as they have made no attempt to contact me to advise of a further delay. I appreciate that an issue with their supplier may be something outside of their control but at the very least they should have contacted me to advise that there was going to be a delay and, as they were not going to be able to deliver within the timescale stated on their website, I would have expected to have been given the option to cancel the order. It was intended to be a gift but it is now far to late for that! Terrible customer service and I will certainly not be ordering from them again!

March 26, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order over 3 weeks ago now

Placed an order over 3 weeks ago now. Estimated delivery time was up to 2 weeks.
Fed every excuse under the sun as to why it hasn’t been delivered. Promised it would be delivered on so many occasions but there’s always an excuse the day before.
Tried dodging giving me a refund and today finally got one after the 4th or so time asking.
Do not shop here. I tried being understanding. You won’t receive your order and you’ll be fed lies.

March 21, 2023
Unprompted review
Olive and Sage logo

Reply from Olive and Sage

Hi Hannah, our delivery time for larger items is 2-3 weeks and we did explain that your mirror was with the specialist courier awaiting scheduling for delivery. You requested a refund a few hours ago and you were refunded immediately. You have not requested a refund prior to this morning and nor have any lies been told. Thank you

Rated 1 out of 5 stars

My son placed an order with this…

My son placed an order with this company in January, the same day the funds were taken out of his account.
The estimated delivery date for the items was end of February. He has contacted the company multiple times and been told lies. He has been offered £25 as compensation to spend on their website!! Reporting this company to trading standards.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Evri lost my order.When I contacted Ollie and Sage they immediately investigated and sent me out a new order via UPS.
This was customer service at its best and the icing on the cake is that I've found is that everything is good quality and great value from Ollie and Sage.
Would have no hesitation in recommending them.

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company to purchase decor items…

Amazing company to purchase decor items from. Fantastic customer support team who will answer immediately and assist in any problems with an order to make sure the customer is always happy. Will recommend and purchase many more pieces from Olive And Sage in the future

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products and well made

I recently bought 2 teapots and additional figurines for my two great nieces. They will love playing with these in the garden. Colours and quality are excellent.

The items arrived well packed and was sent quickly. I would recommend this seller and I look forward to buying again from Olive & Sage. Great work 👏

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Can't wait to see what's next

This is the second time ordering from Olive and Sage. What can I say ?
The pieces are absolutely beautifully made. The peacock I bought is stunning and has so much detail in it, as does the flamingo. Great size too. As for my funky beach owls , well they are delightful, so funny and just make me smile everytime I look at them.
Service and delivery are first class. No doubt I'll be ordering again soon.
Thank you Olive and Sage.

March 3, 2023
Unprompted review
Rated 1 out of 5 stars

Waited seven weeks for a present that…

Waited seven weeks for a present that was ordered for my birthday ,didn’t arrive after contacting by phone and emails , just promises , had to ask for refund , awful service, the order was for lianne mcmullen ,parrot candle sticks

January 2, 2023
Unprompted review
Olive and Sage logo

Reply from Olive and Sage

Hi Taryna, we are struggling to find a recent order from you. Could you please advise Trustpilot your contact details and order number. Many thanks x

Rated 5 out of 5 stars

I LOVE this company

I have three dragons....I also have two Flamingos. This company has the MOST amazing sculptures. Nice change to see that the item when it arrived LOOKED like the picture of it. I was impressed by the size but found out I could get them in the correct GOT colours so sold my original ones and ordered more. It took me two days to sell them...!!. I was inundated with request to buy them..!!. My flamingo has been out all year and she is a little faded but I have bought some pink spray and will redo her when summer comes around. My dragons sit on my arbour so are slightly saved from the elements as off the ground and with a roof. LOVE them soooo much. A GREAT talking point.

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Work for this company

What can I say about the Florence Floor Lamp... just wow, wow, wow!! Such amazing quality for a bargain price! I've hunted for a Lamp like this for years! I'm over the moon!!

February 11, 2023
Unprompted review

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