We get the prime tenderloins, it’s very expensive but you can cut a 2” filet with a fork. The delivery is alway well packed never had an issue been a customer for years. If prices weren’t so high I wo... See more
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Review summary
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What people talk about most
Reviews shaping this summary
As a longtime customer, I was again happy with the quality of the products received. However, I am not happy with the new packaging. In the past, orders were received in an insulated container, pac... See more
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I ordered variety boxes of steaks, pork chops, chicken, hot dogs, meatballs and apple tartlets for each of my sons to celebrate the arrival of spring and Easter. It's a gift they love . They were deli... See more
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Their food has always come fresh and tasty. I purchase all the time around the holidays. My folks enjoy that time, so they don't have to cook before and after the holidays. Plus, depending on a r... See more
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Company details
Written by the company
Omaha Steaks: Trusted by Millions for Premium Meat Delivery For over a century, Omaha Steaks has been America’s most trusted name in premium meat delivery, delivering expertly butchered, hand-cut steaks, gourmet burgers, air-chilled chicken, pork, seafood, and more - direct to your doorstep. Every product is flash-frozen at peak freshness to lock in flavor, tenderness, and quality you can taste. Whether you're grilling at home, hosting a special dinner, sending a gourmet gift, or simply stocking your freezer, Omaha Steaks offers restaurant-quality meals made easy. Our team of fifth-generation butchers and chefs ensures every item meets our high standards - and yours. We proudly back every order with our 100% satisfaction guarantee. Thousands of verified customer reviews on Trustpilot show why Omaha Steaks is the #1 rated online meat delivery service. Choose one-time orders or subscribe for regular deliveries and always be prepared to serve something exceptional. ✅ Over 100 years of butcher experience ✅ Trusted by 5 million+ customers ✅ Rated Excellent on Trustpilot Shop now at https://www.omahasteaks.com/.
Unconditional Guarantee
100% Guarantee Always
Here at Omaha Steaks, we stand behind our products...
If you are not absolutely thrilled with your purchase from Omaha Steaks, for any reason at all, we'll cheerfully replace your purchase or refund your money, whichever you prefer.
When you order from Omaha Steaks, your satisfaction is always unconditionally guaranteed... so you can order with complete confidence. If at any time you have problems with an order, simply contact Customer Service.
Our Toll-Free phone number is 1-800-228-9872.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided, which are confirmed on the order acknowledgement.
Contact info
10909 John Galt Blvd, NE, Omaha, United States
- 800-960-8400
- custserv@omahasteaks.com
- www.omahasteaks.com
4.3
Excellent
6K reviews
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Shipments are never late and products…
Shipments are never late and products are always frozen with dry ice. The quality of the meat is superb!
March 12, 2026
Reply from Omaha Steaks
That's what we love to hear! Thank you for sharing your valuable feedback!
The birthday gift arrived on time
The birthday gift arrived on time. I haven't heard whether they enjoyed the steaks or not as yet.
March 15, 2026
Reply from Omaha Steaks
We're so happy to hear that the birthday gift arrived on time! We always strive to ensure that our deliveries are prompt and reliable, especially for special occasions. We hope the birthday person loves their gift and that it helps make their celebration even more memorable. Thank you for choosing us for such an important moment!
I do understand business aspects
I do understand business aspects. But the way I see it is that most companies follow the same pattern: the customer is not as important as what they tell the companies. As far as their policies are. It is not the customer service; they are awesome, they understand the customer experience, but it is the company as a whole. What I mean is, I have been telling your customer service associate that UPS here in Yuma, Arizona, isn't very good with deliveries. They deliver when they want, and their customer service is very poor; they cannot deliver on time, especially when it is set to a Pacific time frame. I do understand that this company has deals with various delivery companies and cannot use different companies to deliver your products. Still, if the company handling the deliveries is not maintaining proper delivery standards, you should look to change those companies and make them fight for the business. And let the customer pick the delivery service they know is better in their area. That was the way it was in the 80s through the mid-90s, and then it moved to what the company alone chooses for the customer, and I think this is very bad for business. Because most businesses only see what is on paper, not what is actually happening, I know that what is on paper reflects what customers actually experience. And. Most people who want your products will pay extra for shipping, especially if it is delivered through a great delivery service in their area, and the customer knows which delivery companies are better. I do like your products, but unless you create a change in delivery in this area, move away from using UPS, and allow me to pick the delivery service I would like to use, like FedEx. The reason I like FIt edEx is that if I'm in the area, I can pick up the item from the facility, and its customer service is more willing to work with customers than UPS. With UPS here, whenever you call customer service, you feel like you are bothering them because their attitude doesn't meet customer service standards. Their attitude is very rude and unpleasant. If you want to expand this company, you should let customers choose the delivery service they want.
This is my take on the service.
March 15, 2026
Reply from Omaha Steaks
We apologize for any inconvenience you experienced with your delivery. We understand how important it is for your order to arrive on time and in perfect condition, and we’re sorry to hear that we did not meet your expectations! Your feedback is very important to us, and we would like to look into your concerns further so we can make things right. Please reach out to us at Socialcare@omahasteaks.com with your order details, and a member of our team will be happy to assist you and work toward a resolution.
My personal experience
My orders are always correct, delivery is timely, and the product quality is excellent. I especially love the pork burgers!
March 12, 2026
Reply from Omaha Steaks
Your fantastic feedback has truly made our day!
Repeat customer
Repeat customer - everything went as expected, no surprises. Good value
March 15, 2026
Reply from Omaha Steaks
Thank you so much for your continued loyalty and support! We appreciate having you as a valued customer and are grateful for your trust in us!
We love your hamburgers and excited to…
We love your hamburgers and excited to try the hamburger bundles we just purchased!
March 15, 2026
Reply from Omaha Steaks
Thank you for your kind words! We're thrilled to hear that you enjoy our hamburgers and are excited for you to try the hamburger bundles. We hope you love them!
Reply from Omaha Steaks
Thank you so much for your feedback! We’re really glad to hear that we met your expectations and that you had a positive experience with us. Your satisfaction is very important!
Food was excellent and delivery was…
Food was excellent and delivery was what you said it would be.
March 15, 2026
Reply from Omaha Steaks
That's what we love to hear! Thank you for sharing this wonderful feedback with us.
When my order was delivered
When my order was delivered, it was put in my garage behind a bunch of boxes and I didn’t get it til the next morning when I checked my email, and it said it was delivered. Some of the meats were already thawing.i had to cook right away.
March 12, 2026
Reply from Omaha Steaks
We're sorry to hear that you've had a bad experience. Your guaranteed satisfaction is our #1 priority. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and make sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
shipment arrived on time and still…
shipment arrived on time and still frozen!! Last one was late and thawed :(
March 11, 2026
Reply from Omaha Steaks
We’re so glad to hear your shipment arrived on time and in perfect condition! It’s always our goal to ensure our customers receive their orders promptly and without any issues. Thank you so much for sharing your positive experience and for giving us another chance to make things right!
Quality of product great. Customer service experience was outstanding.
Expectations were exceeded.
March 15, 2026
Reply from Omaha Steaks
Nothing makes us happier than when you're happy!
Delicious burgers!
March 15, 2026
Reply from Omaha Steaks
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you find our burgers delicious! Your satisfaction means a lot to us, and we hope you'll continue to enjoy our burgers in the future!
Great tasting meats and desserts
Great tasting meats and desserts. Easy to fix for a perfect dinner.
March 15, 2026
Reply from Omaha Steaks
Thank you so much for your wonderful feedback! We’re thrilled to hear that you are enjoying both our meats and desserts, and that you find them easy to prepare. Your satisfaction means a lot to us!
Easy ordering
Easy ordering, shipping always when predicted. Food is high quality. Makes birthday or Christmas shopping easy. My grown children love when they see that box arrive.
March 15, 2026
Reply from Omaha Steaks
Your fantastic feedback has truly made our day and motivates us to continue delivering exceptional products and service!
Always the same quality!!!
March 14, 2026
Reply from Omaha Steaks
We are delighted to hear that you appreciate the consistent quality of our products! It means a lot to us to know that our efforts to maintain high standards are making a positive impact on your experience.
Reply from Omaha Steaks
We’re so glad to hear that we got it right and that you had a positive experience with us! Your feedback means a lot! Thank you for taking the time to share your experience!
Great packing and food was frozen like…
Great packing and food was frozen like it should be.
March 15, 2026
Reply from Omaha Steaks
Thank you so much for sharing your positive experience with us and for giving us a 5-star rating! We are absolutely delighted to hear that you had such a great experience.
Great selection,quick delivery,free…
Great selection,quick delivery,free shipping competitive pricing top quality products 100% better than grocery store
March 14, 2026
Reply from Omaha Steaks
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that we met your expectations and that you’re happy with our service and products!
Reply from Omaha Steaks
We apologize for any inconvenience you may have experienced with your order. Your guaranteed satisfaction is our number one priority, and we want to make things right. Please send us an email at socialcare@omahasteaks.com with your contact information and order number, and be sure to include "Trustpilot" in the subject line. We look forward to assisting you further.
Reply from Omaha Steaks
Thank you for sharing this positive feedback with us.
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