I took an interest free loan with Omni Capital Finance for goods from Sheds.co.uk. Paid my deposit and made interest free payments over 4mths since. They adjusted my initial payment to a time to s... See more
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Contact info
Basingstoke, United Kingdom
- 0333 240 8317
- customerenquiries@ocrf.co.uk
- www.omnicapitalretailfinance.co.uk
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I will never be using omni capital
I will never be using omni capital. I paid full on 6 months instalments for SKN treatments. The company has gone out of business and they are not being helpful as I was only half way through treatments.
To add to all the chaos. I have received an email from omnicapital that I have not paid my recent instalments. This is adding to all the stress.
Not reliable at all

Reply from Omni Capital Retail Finance
Some good, some bad.
The positive side is that emails come through with lightening speed asking for the next item of information. However, all of this information could have been asked at the outset. For example, it must be standard that 3 months bank statements are required and that the potential client's mortgage status is known, so why not ask for these right at the beginning? I received close to a dozen emails from 'Omniport' (whoever they are) in 48 hours. One would have been sufficient. Also, the on-line portal is definitely not "easy to use". If it weren't for the patience of Nahan who guided me through the process, I would have failed completely.

Reply from Omni Capital Retail Finance
Very simple application process
Very simple application process, no issues at all, except for my own technical dibbiness.
Used omni capital for pay for laser…
Used omni capital for pay for laser hair at sk:n. They are having nothing to do with the business closing so I am out of pocket for treatments I don’t receive!

Reply from Omni Capital Retail Finance
I needed to pay my medical bill…
I needed to pay my medical bill (Christie Hospital) it's the reason I paid £10 less.
Because I committed felony after all, are you going to the court for making the payment, previously it was about not making any payments.
And I changed details by phone last month, including my phone number so you haven't called and making the automatic email response making from me a person who is not paying is low, even for a debt agency.
Update -> I used your email address - you tend to not responding.

Reply from Omni Capital Retail Finance
SK:N Clinic cease trading and was told…
SK:N Clinic cease trading and was told much pay off the whole thing anyway regardless not getting the service! over £1000 gone!!!!!
What a joke! Should protect your consumer!

Reply from Omni Capital Retail Finance
So disappointed no support following…
So disappointed no support following announcement the skn clinics have ceased trading , basically told I just have to pay them regardless of no service received and no help at all £510 down the drain !!!!

Reply from Omni Capital Retail Finance
The process is straightforward
The process is straightforward, you get a decision within 5 minutes. Application is easy to complete, nothing complicated at all.
I will definitely recommend to friends
2nd time have used this with no issues…
2nd time have used this with no issues delivers on its promise. No issues
Fast and efficient service
Fast and efficient service. Easy to fill out . Excellent service. Would recommend to friends and family
As I'm very wary of using any device…
As I'm very wary of using any device which is not in my comfort zone I found these step by step instructions very easy to follow.
Intrest Free Loan Application Omni Capital
The application process was very easy to complete and all the set up arrangements were excellent.
Very happy with my call and customer…
Very happy with my call and customer service review with Simon and everything was explained thoroughly and I am very satisfied with my service I was provided with
Not sure what I have agreed to
Not sure what I have agreed to. I didn't realise I had applied for a loan. This cant be right? I didn't read anything nor was I given any advice. - Thank you for reaching out and rectifying the error.

Reply from Omni Capital Retail Finance
Helpful when rang with an enquiry
Very helpful response on the telephone when I was unsure how to navigate the loan (it turned out that the hospital had not given me the required link!).
The process of applying for a Loan
The process of applying for a Loan, and then, a very quick approval, online, was easy. I thoroughly recommend Omni CapitalRetail Finance Limited.
Account logging in
It all went very smoothly and quickly. Very efficient. The only I can't do, or don't know how to do. Is get into my account with yourselves. Nothing bad about it I'm just not very tech savvy, so to speak 🤷
Easy to navigate loan application and understand
Easy to navigate and understand. A quick answer to my application. I would highly recommend them.
Application process quick and easy
I'm commenting only the process of applying for a loan, which was easy, with only essential questions and not too much reading to do. The loan itself was approved within about a minute of submitting my online application.
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