Great work and windows but they did turn up to do the windows and then could not do them so had to rearrange a date and called their office number multiple times and no answer. However the people were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great work and windows but they did turn up to do the windows and then could not do them so had to rearrange a date and called their office number multiple times and no answer. However the people were... See more
Company replied
Had my new windows fitted recently and just wanted to say how impressed I am with the whole experience. Jack and Arron did an excellent job from start to finish they were professional, friendly, a... See more
Company replied
From start to finish, the experience was exceptional. The team were professional, friendly, and completely trustworthy throughout. Communication was excellent, the work was completed within the same d... See more
Company replied
Cant fault this company .very afficiant.very helpful and great service.couldnt be more happier thank you
Company replied
Basingstoke, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cant fault this company .very afficiant.very helpful and great service.couldnt be more happier thank you

Reply from Omni Capital Retail Finance
Had a alot of trouble with them , no 1 is i had financial difficulties so i asked them for a favour of reduced payment on which they for agree for 2 months from October 2025 to December 2025 , in return they have out missed payments on my credit files even till by March now upto 7 months now in a row they putting missed payments on my file due to which i got declined for mortgage 😒.

Reply from Omni Capital Retail Finance
I love their imminent response, and the quality of job.

Reply from Omni Capital Retail Finance
Whenever, I contacted the team, they were very helpful in answering my questions, in a professional and friendly matter. They took time to explain procedures and next steps

Reply from Omni Capital Retail Finance
From start to finish, the experience was exceptional. The team were professional, friendly, and completely trustworthy throughout. Communication was excellent, the work was completed within the same day as promised, and the scaffolding was removed within the agreed timescale. I’m extremely pleased with the new windows, and there were no issues at any stage of the process. I would have no hesitation in using this company again for future work and would highly recommend them.

Reply from Omni Capital Retail Finance
Great work and windows but they did turn up to do the windows and then could not do them so had to rearrange a date and called their office number multiple times and no answer. However the people were polite and installed lovely windows

Reply from Omni Capital Retail Finance
Experience ,helped me with fantastic service, highly recommend kind regards Mr Alcock

Reply from Omni Capital Retail Finance
Very quick and easy to deal with, everything explained thoroughly, really good experience easy payment, and good communication .

Reply from Omni Capital Retail Finance
I am very satisfied. The online process was quick and easy.👍Thanks

Reply from Omni Capital Retail Finance
Everything straight forward form start to finish of the process all explained throughout at each step completion very swiftly and stress free excellent

Reply from Omni Capital Retail Finance

Reply from Omni Capital Retail Finance

Reply from Omni Capital Retail Finance

Reply from Omni Capital Retail Finance
Months after utilizing the company's financing services for window and boiler replacements, I was informed that my three outstanding debts had been transferred to Novu Finance, with one loan subsequently assigned to Omni Capital.
Upon inquiring about early settlement figures, I noted a significant reduction in the outstanding balance for the two loans managed by Novu. However, no such reduction was offered by Omni Capital, as they continue to levy interest for the full term of the loan, even if settled early. Furthermore, Omni Capital is uniquely imposing an early repayment fee. Had I been aware of these specific terms and conditions associated with Omni Capital, I would have opted against utilizing Stay Bright Windows for the financing arrangements.

Reply from Omni Capital Retail Finance
Had my new windows fitted recently and just wanted to say how impressed I am with the whole experience. Jack and Arron did an excellent job from start to finish they were professional, friendly, and clearly took pride in their work.
They worked efficiently, kept everything tidy, and made sure the finish was spot on. It’s not always easy having work done in your home, but they made the whole process smooth and stress-free.
Really pleased with the result and wouldn’t hesitate to recommend them. Thanks again, Jack A and Arron T!

Reply from Omni Capital Retail Finance
Clear information was provided about the finance I needed

Reply from Omni Capital Retail Finance
Professional company to deal with, no hassle, great service, best of all interest free, so it can't be any better

Reply from Omni Capital Retail Finance
Quick process and fairly easy form to fill in.

Reply from Omni Capital Retail Finance
I cleared an agreement for £8000 plus £45 admin charge three days before the first payment was due. They still took the first installment with interest. I know I should have cancelled the direct debit but it's rare that I take out finance and I forgot. I also had no reason to suspect that they would go ahead and take the money leaving me overdrawn.
Four days on and there is still no refund. Let's put it this way:
A finance company takes money from someone after they have cleared their debt in full. What's that called? In my world, it is called theft.

Reply from Omni Capital Retail Finance
Very easy, quick and efficient process, good communication via email.

Reply from Omni Capital Retail Finance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.