I took an interest free loan with Omni Capital Finance for goods from Sheds.co.uk. Paid my deposit and made interest free payments over 4mths since. They adjusted my initial payment to a time to s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Basingstoke, United Kingdom
- 0333 240 8317
- customerenquiries@ocrf.co.uk
- www.omnicapitalretailfinance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The window fitters were polite and did…
The window fitters were polite and did an amazing job. Windows fitting cleanly and properly. No damage done to my house. Left my property clean and tidy. Windows are great very happy with the job. Would definitely recommend this company

Reply from Omni Capital Retail Finance
Good communication and easy to deal…
Good communication and easy to deal with.

Reply from Omni Capital Retail Finance
Customer Service was excellent
Customer Service was excellent and a simple process to apply 👍

Reply from Omni Capital Retail Finance
The costumer service is very great the…
The costumer service is very great the treatments steps are grateful 🙏

Reply from Omni Capital Retail Finance
Can't get on there site they got my…
Can't get on there site they got my email name wrong phoned them before but they wont put the correct email name so I can't check my payments

Reply from Omni Capital Retail Finance

Reply from Omni Capital Retail Finance
untrustworthy
Applied for a tiny interest free loan via a training provider to complete a training course. Turned down at the credit report stage despite having an excellent credit score. My credit report showed no hard or soft searches, so looks like they didn't even check!!
Perhaps knew they wouldn't make any money out of me. Very unprofessional and wouldn't recommend

Reply from Omni Capital Retail Finance
Lucky to get a rating of one
Lucky to get a rating of one. I had an Experian score of 1250 out of 1250 and an Equifax score of 1000 out of 1000. Worked in financial services for 44 years with many years lending experience and was declined??? They were only interested if I had savings to pay for the service rather than actually underwriting the application. Don’t waste your time, look elsewhere.

Reply from Omni Capital Retail Finance
My application rejected twice
two unsuccessful application while my credit score is on top tier and salary is over several times more than the product I need, apparently I am too risky to a furniture on 0% A.P.R. Absolute non sense and the terrible part is taking a huge negative impact on my score as well. I will sue the company soon for failing data protection, unfairness and lack of clarity and data protection.

Reply from Omni Capital Retail Finance
Website is literally unusable
Website is literally unusable, unable to make a payment online.

Reply from Omni Capital Retail Finance
Delivery was on time and the guys who…
Delivery was on time and the guys who made the delivery were friendly polite and knew exactly what they were doing. Well done!

Reply from Omni Capital Retail Finance
The perfect option for a big spend on kit...
The perfect option for a large purchase as a musician, super simple process and had a response immediately. I now have my new kit which I am extremely happy with, and would not have been able to do so withiut this financing option.

Reply from Omni Capital Retail Finance
Cant fault this company .very…
Cant fault this company .very afficiant.very helpful and great service.couldnt be more happier thank you

Reply from Omni Capital Retail Finance
Had a alot of trouble with them
Had a alot of trouble with them , no 1 is i had financial difficulties so i asked them for a favour of reduced payment on which they for agree for 2 months from October 2025 to December 2025 , in return they have out missed payments on my credit files even till by March now upto 7 months now in a row they putting missed payments on my file due to which i got declined for mortgage 😒.

Reply from Omni Capital Retail Finance
I love their imminent response
I love their imminent response, and the quality of job.

Reply from Omni Capital Retail Finance
Loan agreement
Whenever, I contacted the team, they were very helpful in answering my questions, in a professional and friendly matter. They took time to explain procedures and next steps

Reply from Omni Capital Retail Finance
Excellent Service.
From start to finish, the experience was exceptional. The team were professional, friendly, and completely trustworthy throughout. Communication was excellent, the work was completed within the same day as promised, and the scaffolding was removed within the agreed timescale. I’m extremely pleased with the new windows, and there were no issues at any stage of the process. I would have no hesitation in using this company again for future work and would highly recommend them.

Reply from Omni Capital Retail Finance
Great work and windows but they did…
Great work and windows but they did turn up to do the windows and then could not do them so had to rearrange a date and called their office number multiple times and no answer. However the people were polite and installed lovely windows

Reply from Omni Capital Retail Finance
Experience ,helped me with fantastic…
Experience ,helped me with fantastic service, highly recommend kind regards Mr Alcock

Reply from Omni Capital Retail Finance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







