Omni Capital Retail Finance Reviews 

After getting help i successfully managed to fill in the forms All good i would reccomend this firm to anyone

Third time lucky? Thank you Trustpilot too for making me start again!!
Although successful, rventually, the process to get the form completed, left me gasping! Firstly to register on the site - a password is given which you need to copy into their box - almost impossible unless you can paste and copy - which I can't do! So, I failed, and then hit the "forgotten password" link. i created my own password,which was approved and happily went back to register. Only it didn't recognise the password just created - and I had to start over. Eventually, I register and then you come to the form itself - which in turn is a nightmare. One has to expand each section by clicking on the section heading i- which didn't often respond! What a faff! And all that after the signing in bit where they want to know whether you are a robot!, How many times can you check the boxes for motorcycles, cars, buses, or sidewalks, without going completely scranny?

Used This company twice, and both times, the process has been straight forward & professional. The range of finance options were better than I’d been offered elsewhere.
Would definitely recommend! :)

Second time I have used them. Very straight forward no nonsense payment taken every month no issues 🤷‍♀️. Wouldn’t hesitate to use again.

Don't go near this loan company.
Lack of customer service and have lots in their small print to screw you over. Stay well away!

Today the company was supposed to collect the last installment of £52. But they took £128 from my account without reason as always. My balance is already 0 but they are still taking money from my account. So even such a company has to be watched because they will continue to collect. I do not recommend this company. Thank you

Thanks to the help from Omni, I was enabled to change my password and complete the finance agreement.

No hassle and easy to obtain finance, was able to obtain my loan within minutes.

They was no hassle and everything was sorted within minutes.

Fantastic help when you need it, quick and friendly service, would highly recommend to family and friends

Do not use this lending company. They behave like loan sharks. They use their ability to damage your credit score to extract money that is not owed to them. They are gaming the system, knowing that they can go after you for small amounts that are not owed to them - which makes any legal defence disproportionately expensive; whilst the FCA takes ages to respond and take action.

AVOID AT ALL COST.

What a mess about it was to get the ok for a mobile I wanted. It took nearly 1 whole week to get it done after repeatedly being told that everything was sorted out. The annoying thing is I missed the deadline to claim a freebie from Samsung. In future I will seek other methods.

Made telephone call to check out if I paid this loan off early that I would not be penalised. Very helpful and friendly staff. The process was easy to use and uncomplicated.

I was incorrectly debited on 25th September (I owed them nothing) and despite promises to refund me I am still waiting a week later. I was promised three working days! Do I have to go to court?

I have been in touch with their Support team several times and they never fail to make me feel welcome and safe.

I recently spoke with Kirsty and Tyler from the Omni Capital Retail Finance team and they have been super helpful. I recently used Omni Capital Retail financing for a course under learningpeople dot com I no longer wished to study the course and unfortunately came to this resolution after the 14 day cooling off period so I still have to pay the fees due.

I am currently struggling for money and payments and due to my circumstances with debt, the team have been kind in allowing me to fill in a income & expenditures form - lowering my monthly fees whilst I get back on my feet.

Please keep being kind, many of us are vulnerable and it's much appreciated in these tough times. Thank you Omni Capital team.

Best,
Thahmina Tee

A very straightforward process even for a moderate technophobe

Everything was OK until you have to log in. The password I tried every variation possible but nothing. Eventually I received a phone call then everything worked perfectly

I took out finance for cosmetic dental work and everything was simple and easy. Monthly payments came off with no issue and when I inherited some money and decided to pay off the loan early in full this was straightforward and confirmed in writing the next day.

AVIOD SNEEKY CONTRACTS

I took out a 6 month interest free loan for with this company for a course of laser hair removal treatment with Sk:n Clinic.

Sk:n Clinic have gone into liquidation and ceased trading. I signed the finance agreement with Omni on 16th July and the company went into liquidation on 17th July. I was never made aware of this and have only just found out. I am therefore now past my 14 day cooling off period and Omni are telling me I need to continue my payments, even though I won’t receive my treatment and apparently my contract states this is an ‘unsecured loan’ and therefore I have no consumer rights. They advised if I cancel my direct debits my will take action against me and my payment could be higher and it will affect my credit score. I have no option but to continue to pay over £600 and receive nothing for it!