The advisor was very helpful.and resolved issue perfectly so would rate him 5* (DB4) However trying to get through re renewal was onerous the renewal wouldn't load on the portal then when it did I... See more
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Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands. We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice. You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday. We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review? (We're authorised and regulated by the Financial Conduct Authority).
Contact info
One Call Insurance, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, United Kingdom
- www.onecallinsurance.co.uk
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AR2 was extremely pleasant and helpful.
AR2 was extremely pleasant and helpful.
Great company
The lady I spoke to you about my bike insurance was really helpful and friendly. She went through everything, took her time and made sure I understood everything. Great customer service.
Just what I needed today - thank you Szymon
Szymon was very helpful dealing with my issue today. He was extremely polite and secured a refund on one of my policies.
The downside has been finding the correct number to call but I got there today, after spending several days last week unsuccessfully
I would like to let you know how…
I would like to let you know how helpful your agent was for me Keelan changing
My insurance he is an asset to your company. Many thanks for your assistance. Phil
Jk7 Julie Anne was a fantastic help for…
Jk7 Julie Anne was a fantastic help for me in sorting out a provider which kept me insured within the same company. She called me back as discussed to confirm she had sourced my comprehensive insurance cover within the time frames suggested and slowly read the terms and conditions etc at a pace I could follow and understand. 10/10 for her commitment to helping me.
Good price
Good price, easy to get, lucky i never had to make a claim so can't comet on their performance. unfortunately the price went up on renewal , same as all insurance companies.
My quieries were dealt with quickly and…
My quieries were dealt with quickly and efficiently by a polite person. More than satisfied with the treatment provided by the company.
Another Year One Call
Just renewed with One Call. Spoke with the Live Chat over the weekend to see if they could match a renewal from a competitor, but it was so complicated, so thought I’d try speaking to someone instead. Today I spoke to AW4, who was friendly, patient and professional, and did their utmost to match the competitive quote. I asked lots and lots of questions, and their responses were always clear and not at all cloudy. Ultimately, I am renewing with One Call for another year
Good Service
Sold my car and Lauren LD7 helped me cancel my policy. Nice and easy process all done on an Online Chat
JL9 was very helpful explained…
JL9 was very helpful explained everything I needed to know
Excellent customer service given by…
Excellent customer service given by Haven
Would definitely recommend this company to my friends and colleagues
Thank you Haven
Great service,
Great service,
Quick and easy ,
All the information was relayed to me by AI7 very helpful indeed.
Great service and communication
Great service and communication. Tb4 was great and very helpful
Very good customer service
I spoke with LC6 today , he was extremely knowledgeable and helpful
I got a great multicar price for our campervan and my car
Excellent customer service
Easy to speak with a customer service representative by using the call back service which was returned promptly.
The advisor AA4, was knowledgeable and very helpful. Explained all my queries and went on to renew both our car insurances.
Would recommend OneCall as it is easy to commmunicate with them.
LE6.Leanne
The call handler I spoke with LE6.Leanne Warren-le6 'Team Tiki was very informative and explained details in an understandable way.
Great bike insurance company
I can recommend One Call insurance,
They provide good value and it is easy
to speak to an agent if changes need
to be made to your policy.
Very happy with R12 helpful and polite…
Very happy with R12 helpful and polite and explained questions thanks
SM5 thank you for your help to renew…
SM5 thank you for your help to renew and reduce my premium. Much appreciated 5*
Had excellent customer service from a…
Had excellent customer service from a staff member who’s ref was RL2. He answered my questions quickly and successfully.
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