Oneclickpharmacy Reviews 

2,273
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

We have been unable to find Johnsons Foaming Handwash (for children) for months so after a google search I stumbled upon OCP. Other sites listed the product but with no stock. I ordered several to... See more

Rated 5 out of 5 stars

Oneclick's prices must surely be unbeatable. Delivery is a little slow but that's a small price to pay and can be taken into account when ordering. I've also found that if you have a query, you get... See more

Rated 2 out of 5 stars

ordered items on internet no problems there, paid for items, no problem but at no point did they say that some of my order was out of stock, if at some point before placing my order this was mentioned... See more

Rated 4 out of 5 stars

I only purchase 3 packs of nanny bags for my little baby. The product was ok, but i was awaiting too long for my delivery. I live in Greece, i order the product 18/11 and i received after 2 weeks. N... See more

Company details

  1. Pharmacy
  2. Online Pharmacy

Information provided by various external sources

UK's cheapest, biggest and most comprehensive internet Pharmacy with over 30,000 Health, Electrical, Pet and beauty products at up to 90% off high street prices!


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

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3.8

All reviews

(2,273)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Everything's fine, but because of lack of info got wrong product.

I would be really happy with the item, delivery time and price if that was the item I needed. I thought I bought Sea salt (food grade) and appeared that was Bath sea salt, although in description was no information about it. anyway, we are not very upset because we still going to use the product, just a bit disappointed about lack of information.

October 30, 2012
Unprompted review
Rated 4 out of 5 stars

Not Much to Say - which is Good

My order arrived within a reasonable amount of time - it was well packaged and was complete - nothing missing or damaged! Good, efficient and pain free service - will shop with them again.

October 29, 2012
Unprompted review
Rated 2 out of 5 stars

Not recommended

Charged my credit card but did not send the package even after many emails and promises. I have waited over a month now, status on their page is still "processing". They have not answered my latest emails. This is BAD.
Update: I changed the rating from 1 to 2 stars because they finally refunded my money.

October 29, 2012
Unprompted review
Rated 3 out of 5 stars

Ok, but slow to deliver

Great to find a company that could get some Degu food no where else seemed to have. But 1 week after order placed still no sign of order, I had to email them which in fairness was answered within 24hrs to be told manufacturer issues, fine no issue with that but to have been contacted to tell me this would have been nice, couldn't give me a delivery time. Finally turned up nearly 2 weeks after order placed.

Will I use again: Maybe

October 29, 2012
Unprompted review
Rated 4 out of 5 stars

Helpful customer service

Oneclickpharmacy was unable to supply my item immediately as they didn't have enough stock, which was a bit disappointing as I had wanted the items asap. I was going on holiday so requested that, should supplies arrive, then they did not send it so that it would arrive whilst I was away.

I had a nice email in reply and my order arrived a couple of days after I returned for holiday. Thanks oneclick, I'll use you again and recommend you to friends.

October 26, 2012
Unprompted review
Rated 4 out of 5 stars

Speedy delivery at a great price

I hunted high and low for some reasonably priced rock salt in a container and was surprised at how difficult it was to find some at a price I could afford.
Thankfully oneclickpharmacy were there to help me out. It arrived well packaged in good time.
I will be buying from this company again in the future.

October 26, 2012
Unprompted review
Rated 1 out of 5 stars

No response no refund no contact

Made an order. Have got nothing - no response on emails or contacts, phone is never answered (but they charge for each minute while you are waiting!!) product never arrived.

EDIT: money were refunded quick after I failed claim with Paypal. Product never been sent but I dont care. Stay away from these ....

October 25, 2012
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and starting to get worried my money has dissappeared

Ordered some items almost 1 month ago - still hasn't arrived.

I have sent more than 5 emails about this, they haven't reponded. I also filled in a form via their website no reponse either. Then I tried the live help button on their website and the customer service telephone line. No answer from ANY of the channels and I've now wasted hours on hold.

I want the products I paid for, or the money back.

TERRIBLE cusotmer service at best. I'm genuinely starting to get worried that my money has dissapeared and there is no way of getting it back. I'll never use them again

October 25, 2012
Unprompted review
Rated 2 out of 5 stars

Marked in stock but wasn't.

I too placed an order which should have been with me in 1-2 days. No order arrived and I had to contact them to be told that product was out of stock and would be dispatched next week. No contact was received to inform me of this at time of placing the order or afterwards. Eventually received item much later than expected. Would hesitate to use company again. Check to make sure your item is indeed in stock.

October 25, 2012
Unprompted review
Rated 1 out of 5 stars

Worst service I have experienced online in a long time!

I placed the order which should have been with me in 1-2 days. No order arrived and I couldn't contact them for several days (email, online help or by phone). Eventually got through and was told that product was out of stock and would be dispatched next week. No contact was received to inform me of this at time of placing the order or afterwards. It never arrived and having the same problem again in contacting them.it has now been 2 weeks since placing the order. I would never deal with them again!

October 23, 2012
Unprompted review
Rated 4 out of 5 stars

A good online pharmacy.

Found on their site that I need, order was quickly collected and sent to me, I think the price is too high (compared to other online pharmacies) for international delivery (Russia), if not it would put the 5 stars.

October 23, 2012
Unprompted review
Rated 5 out of 5 stars

How do they do it?

Oneclick's prices must surely be unbeatable. Delivery is a little slow but that's a small price to pay and can be taken into account when ordering. I've also found that if you have a query, you get a polite and prompt reply, which is more than you do from some online companies. Brilliant online seller - thank you especially for your fantastic prices!

October 23, 2012
Unprompted review
Rated 5 out of 5 stars

The name alarmed me - as I only wanted a dog bed or 3.....

A previous online company had mislead me with a product and I ended up shopping around in order to find exactly what I wanted at a reasonable price. I found it with oneclickpharmacy. Just what I wanted, delivered in a timely fashion. No ifs, no buts, just good old fashioned "Service". I was informed of despatch, the goods arrived shortly after that, well packaged and just as described and requested. Three happy mutleys! - Now I'm pleased. I will happily do business with Oneclickpharmacy again.

October 23, 2012
Unprompted review
Rated 3 out of 5 stars

Great prices but could be quicker

I'm very happy with the prices and packaging etc. but I have had two orders the first took a week to arrive and my second I ordered six days ago and I haven't had the dispatch email yet! If they could sort the delivery speed out they would be great

October 23, 2012
Unprompted review
Rated 4 out of 5 stars

As always,great value for money and fantastic choice of product

I love One Click,this was my second order.However,I do believe they need vast improvement with their delivery times but most of all with their communication to their customers as I keep having to chase them to find out why my products have not arrived:t he last time I only find out that one of the items was not in stock by writing to them after a week and they were waiting for said item to be delivered,hence why my parcel had not even left their warehouse!
A bit more initiative guys!!!

October 22, 2012
Unprompted review
Rated 5 out of 5 stars

Good Price Prompt Delivery

Very impressed with the price charged for the goods, lowest found anywhere including direct supply from manufacturer. Delivery prompt within timescale promised.

October 22, 2012
Unprompted review

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