We've worked with Onefeed for around 11 years now. Throughout that time we've only had a positive outlook on what they have done for us. The time has come for us to retire and sadly the business is cl... See more
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Brilliant company to work with! They came in and have not only helped us increase our sales but have explained everything each step of the way. Any queries answered quickly even for items outside thei... See more
Company replied
We have had our google shopping ads with one feed for many years and recently moved our search ads with them. They worked tirelessly to ensure the ads were performing and are always on hand to ensur... See more
Company replied
Our e-commerce site has been working with OneFeed to provide feeds for our affiliate and google shopping feeds for nearly 4 years. In that time, we haven't had a single complaint about the feed or any... See more
Company replied
Company details
Information provided by various external sources
Onefeed has created one of the world's most advanced management platforms for Google Shopping, marketplaces and shopping channels. We've been managing clients' performance and feeds for over 12 years. We provide an end to end solution that is completely performance-focused to drive profitable improvement in every area. Onefeed is one of only a handful of digital marketing agencies in the UK to hold the highest Google Certification that exists, being a Premier Google Partner.
Contact info
Unit 4 Brewery Square, 91A Southcote Road, BH1 3SN, Bournemouth, United Kingdom
- 0800 130 3140
- hello@onefeed.co.uk
- www.onefeed.co.uk
4.6
Excellent
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great expertise and support.
Richard and his team give us great pro-active support and a high level of expertise, ensuring that we not only have the correct products showing in our shopping feeds at all times, but also that the tracking and tagging required for our analytics is all present and correct.
May 16, 2017
Unprompted review
Reply from Onefeed
Hello Peter
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. It's fantastic to hear that our expertise and support is highly valued, it's been a pleasure working together.
Many Thanks,
Onefeed
You couldn't ask for a better PPC …
You couldn't ask for a better PPC management company. They have always been quick to respond to requests and manage the campaigns without fault.
May 16, 2017
Unprompted review
Reply from Onefeed
Hello Adam
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. The team at Onefeed take great pride in their work and we constantly strive to be one of the best PPC management companies, so this really means a lot.
Many Thanks,
Onefeed
Excellent Service that provides good …
Excellent Service that provides good value to our clients.
May 16, 2017
Unprompted review
Reply from Onefeed
Hello Andrew
Thank you for taking the time to post a review, we appreciate your feedback regarding our excellent service, it's been a delight working with you.
Many Thanks,
Onefeed
Great service & communication as ever …
Great service & communication as ever from Onefeed
May 16, 2017
Unprompted review
Reply from Onefeed
Hello James
Thank you for taking the time to post a review, we appreciate your feedback regarding our service and communication, its a pleasure working with you.
Many Thanks,
Onefeed
We have been with Onefeed for some …
We have been with Onefeed for some years now and find them very helpful.
They have made a considerable different to our sales improvement.
Would definitely recommend.
May 16, 2017
Unprompted review
Reply from Onefeed
Hello John
Thank you for taking the time to post a review, we thoroughly appreciate your feedback and recommendation and have also enjoyed working with you over the years.
Many Thanks,
Onefeed
Can not fault there service
Can not fault there service. There work hard to achieve the results we are looking for
May 16, 2017
Unprompted review
Reply from Onefeed
Hello Mark
Thank you for taking the time to post a review, we thoroughly appreciate your positive feedback and I look forward to sharing it with the Onefeed team.
Many Thanks,
Onefeed
Passionate & Responsive Company
Onefeed are incredibly responsive to our requests. We're currently working on a performance-based program for our Shopping ads and whilst it's early doors, I can see the team really do get behind making a difference on our account. I'd recommend working with Onefeed for Google Shopping Feed management.
May 16, 2017
Unprompted review
Reply from Onefeed
Hello Ian
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. The team at Onefeed take great pride in their work and this has obviously been shown in regards to your account.
Thank you for the recommendation, I look forward to sharing your feedback with the team.
Many Thanks,
Onefeed
Avoid Onefeed...much better companies out there!!
Signed up with Onefeed to manage our shopping feeds. As soon as I had signed up, I spoke to the Director (Richard) regarding our campaigns. Richard comes across as very arrogant. Maybe this is because he has no time for smaller clients and prefers his larger clients.
I later found out that Onefeed attribute not only direct conversions but also assisted conversions for their perfomance bonus! I was not informed of this prior to signing up with them and it was not included in any of their T&C's.
I raised the issue with Richard, who told me that this was "standard" in the industry and did not need to be disclosed.
I do beg to differ with Richard on this as one of their competitors and also one of the largest and successful companies in this sector only attribute direct conversions to themselves. So I really dont think Richard can claim to this being "standard".
I had a terrible experience with Onefeed from start to finish and would recommend any companies looking for an agency to manage their shopping feeds to avoid this company like the plague and look at other companies who value their clients more and who dont have rude Directors who think they are the bees knees!!
March 29, 2017
Unprompted review
Reply from Onefeed
Hello JD
Sorry to hear that your experience with us wasn't as fruitful as it is for the other customers we work with. Our tracking technology works like every other technology which uses cookies. If we had been given longer than 2 days to show you positive results then you might have been more satisfied. It is regrettable that our enforcement of your contractual obligations was perceived as arrogance or rudeness. We have significantly more smaller clients than big ones as this is how we've always operated. Small clients are the ones that need the most help and support which is why we've been given the Google AdWords SMB Premier Partner status.
Onefeed makes a point of not commenting on specific cases like this on a public forum. All the negative comments have been taken on board and if you'd like us to explain more about the way our tracking works we're more than happy to discuss this further. Please call us on 0800 130 3140 or email support@onefeed.co.uk.
Fast, professional and efficient
We have been working with OneFeed for almost a year now and have always received very good service and prompt attention with the few queries that we've had. I wouldn't hesitate to recommend the services of OneFeed.
April 15, 2013
Unprompted review
Reply from Onefeed
Hello Paul
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. The team at Onefeed take great pride in their work and always strive to respond to any queries as soon as possible.
Thanks again for the recommendation, it's been a pleasure working together over the years.
Many Thanks,
Onefeed
Very handy
I would never be able to look after all those feeds individually
April 12, 2013
Unprompted review
Reply from Onefeed
Hello Helen
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. If there is anything else we can do to improve your experience with us, please don't hesitate to contact us.
Many Thanks,
Onefeed
A Great Company to work with
I've worked with Richard at Onefeed for a long time and have always received professional one to one service.
April 11, 2013
Unprompted review
Reply from Onefeed
Hello Jeff
Thank you for taking the time to post a review, we thoroughly appreciate your feedback. The team at Onefeed take great pride in their work and have always enjoyed working with you.
Thanks again for the feedback, it's been a pleasure working together over the years and we look forward to continuing this in the future.
Many Thanks,
Onefeed
Great service, pro-active, not a single complaint.
Our e-commerce site has been working with OneFeed to provide feeds for our affiliate and google shopping feeds for nearly 4 years. In that time, we haven't had a single complaint about the feed or any issues with it from any of our affiliates. Any changes, advice or amends I ask for are always answered and resolved very quickly, and we have a great friendly relationship with OneFeed. They proactively optimised our google shopping feed to a specified set of keywords without me having to ask/prompt - they actually came to me and offered to do this. Most recently, the switch between free google shopping ads and PLAs has been managed extremely smoothly and we are already seeing sales coming through. Coudn't recommend OneFeed more from a very happy client!
April 11, 2013
Unprompted review
Reply from Onefeed
Hello Milly
Thank you for taking the time to post a review, we thoroughly appreciate all your feedback. Everyone at Onefeed takes great pride in their work and this obviously shows in regards to your account. It's been a pleasure working on your feed and we have loved optimising your Google Shopping and increasing your performance.
Thank you for the recommendation, I look forward to sharing your feedback with the team.
Many Thanks,
Onefeed
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