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One Motion Logistics Ltd Reviews 

614
•
TrustScore 3 out of 5

3.2

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, most reviewers were somewhat happy with their experience overall. However, many people report significant issues with payment, including late wages, unpaid amounts, and unexpected changes to agreed pay rates. Reviewers frequently mention substantial deductions from earnings for van rentals, fuel, and damages, often without clear agreement. Conversely, some people were satisfied with the work environment, praising supportive management, clear communication, and professionalism. However, others noted significant disorganization, poor training, and unhelpful or rude staff interactions. A few customers also felt that leadership was sometimes unsatisfactory, with issues escalated sideways and a lack of direct communication.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff, with some customers praising the professionalism,... See more

Payment

People report negative experiences with payment, with many reviewers claiming they were not paid for... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers having very negative... See more

Price

Consumers express significant dissatisfaction with pricing, citing discrepancies between advertised rates and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many experiencing a lack of communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had a genuinely good experience working for One Motion. The work is simple, the routes are reasonable, and most days just flow without unnecessary stress. Pay is fair and always turns up when it... See more

Rated 5 out of 5 stars

I’ve had a really good experience working with OneMotion. Communication is straightforward, the company is organised properly, and if something comes up there’s always someone available to help.... See more

Rated 5 out of 5 stars

I worked for One Motion Logistics as a van driver delivering parcels to homes using a company van before I moved on to a different field of work. The work at the depot was well organised and the rout... See more

Rated 5 out of 5 stars

A place were excellence is the order of the day/ key, while being well rewarded for it. They deliver what they promise both to clients and their workers.

Company details

  1. Courier and Delivery Service
  2. Circular Distribution Service
  3. Courier Service
  4. Delivery Service
  5. Freight Forwarding Service
  6. Logistics Service

Written by the company

For over 13 years, One Motion has been a reliable provider of logistics solutions to industry leaders across the United Kingdom and Europe. Our robust carrier distribution channels and extensive fleet networks enable us to address any logistical challenge within the EU. At the heart of our operations are personnel and equipment supply, fleet management, and delivery services spanning Europe. What sets us apart is the innovative approach we bring to our work, delivering tangible benefits to our clients. We continue to collaborate with some of the largest UK and Europe's largest retailers, yet remain agile enough to support smaller businesses, helping them expand and meet their goals. Our processes are designed for efficiency but can be tailored to meet individual client needs. Our aim is to replicate services across multiple locations and countries or to enhance availability and shorten delivery times, we are committed to helping customers fulfill your business objectives.

Contact info

3.2

Average

TrustScore 3 out of 5

614 reviews

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3.2

All reviews

(614)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

very professional

very professional, I rented vans from them, they have new cars, and the guys at the garage are very good at what they do! all respect to them! I recommend! surely if I need a van in the future I will call on them!

November 13, 2024
Rated 1 out of 5 stars

If you have your van is ok to work for…

If you have your van is ok to work for them. If you rent van from them like i was. You have to pay deposit for van, but don't expecting you have your deposit back!!! I left van without damage and my mates aswell. But no deposit back for anyone!!! They don't answer the phone and replying emails.

September 2, 2024

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