One Stop Promotions Reviews 

203
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

What a fabulous find! We needed a supplier to produce some bespoke Medieval banners for an event and after a lot of research we settled on One Stop Promotions. The team couldn't have been more helpf... See more

Rated 5 out of 5 stars

One Stop Promotions/Flags and Flagpoles is a fantastic company to deal with. They offer a wide range of high quality products at a competitive price, quick turnaround and excellent communication which... See more

Rated 3 out of 5 stars

Fairly frustrating to work with Onestop due to the slight incompetence of the customer service rep. Lots of unnecessary emails and lacking in social graces. Didn't use my name once. Lacked people ski... See more

Company replied

Rated 5 out of 5 stars

I just ordered 6 A3 synthetic custom made bunting for decorating a marquees for my daughter’s rowing boat club. I’m thrilled with the bunting. It looks brilliant! From my initial “chat” on the website... See more

Company details

  1. Digital Printing Service

Information provided by various external sources

Promotional merchandise and corporate imaging solutions


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(203)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered a custom printed deck …

I've ordered a custom printed deck chair. The overall communication was quick and accurate. Price and turnaround are good too.

June 9, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Kris,

Thank you for your comments!
We look forward to working with you again in the future :)


Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Got my promo flag designed and printed very quickly

Very quick service when I urgently needed a promo flag. Very helpful staff members. Overall a really positive experience. Got what I needed. Got it on time and with friendly polite customer service.

June 9, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Anna,

Thank you for your review!

I am glad we could help with your urgent flag requirement :)
Please let us know if you are ever in need of anything else.

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Personalised Deckchairs !

After a lot of research found just what I wanted and the product and customer service was excellent ! Very friendly Even put a personal note in delivery to the recepients which wasn't standard ! Thank you very much !

April 28, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Julia,

Thank you for your feedback!

It is nice to hear that we came out on top after some solid research, and that we lived up to your findings :) We hope your deckchairs went down well!

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

5 * Service

Excellent customer service and speedy turn around.

April 28, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Javed,

Thank you for your comments!
Please think of us in the future!

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

All contact either online on over the …

All contact either online on over the phone was prompt, accurate and helped with the smooth ordering of our banners. Arrived quickly which was helpful so we could check everything in order before the exhibition.

April 10, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Jayne,

Thank you for your comments!

I am very glad to hear that your experience with One Stop Promotions went off without a hitch :) We look forward to being able to put in a repeat performance!


Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

great job

great job, fast turn around, great customer service

April 7, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Saul,

Thank you for your review!
Please think of us for anything else branded you might need :)

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Great service

Prompt efficient service. I requested an alteration to print which was responded to immediately. Directors chair received very quickly and I was very impressed with quality.

March 28, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Lyn,

Thank you for leaving us your thoughts!

I am very pleased to hear that you were impressed by your experience with One Stop Promotions. We always try to answer queries or requests as quickly as possible, after all, picking up requests for amendments or other inquiries promptly is just as beneficial for us as it is for the customer!

We look forward to working with you again in the near future :)

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Execllent service

As a first time customer, I would not hesitate to use one stop promotions again. Efficient service, Excellent customer service and great quality!

March 24, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Sanjeet,

Thank you for your review!
Please let us know if you need anything else at all :)

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Great service at a great price

I've used OneStop a few times now and have only good things to say about the service I've received: their prices are very keen, communication has always been good and they've always delivered when they said they would. If only the website would live up to the rest of the package!

March 17, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Mr Langley,

Thank you for your review!

We are really glad that you are happy with our service and products, but we would love to know some more specifics about where you feel the website could be improved. We are always looking to improve so any feedback, good or bad, is always appreciated!

I have sent you an email personally, we would be eternally grateful if you could give us your thoughts!

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

excellent website, service and delivery

Looked up 'deckchairs' in Google and Onestoppromotions came up. I found a clear photo of a good quality deckchair with suggested printing. I telephoned my order and received an email within a couple of days showing the design I ordered with request to confirm. Delivery arrived within a week of confirmation. Very satisfied.

March 3, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Rosemary,

Thank you, we always appreciate it when customers take the time to leave us a review.

It is always good to hear positive feedback and we are delighted that we were able to satisfy your requirements on this occasion. Our staff are always happy to help and we always do our best to get your order delivered as quickly as we can.

Please do think of us should you need anything else in the future and we would love to help!

Kind Regards
The One Stop Promotions Team

Rated 5 out of 5 stars

Highly efficient even when a problem arose, it was dealt with without fuss.

Just see the title.

February 11, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Alan,

Thank you for taking the time to leave us your thoughts!

Problems to happen occasionally unfortunately, but regardless of how they arose we will always strive to rectify them so that our customer is satisfied!

Please let us know if you need anything else in the future :)

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Super fast service

Ordered one day and delivered the next.

February 10, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Lucy,

Thank you for your comments - I am very pleased to hear we got your order out to you in super fast time! There really is nothing worse than having to wait an age for something you have bought!

Please think of us for anything else you might need in the future :)

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

Pull up banners

I rang them with a idea to print sent them what I wanted there arranged lay out etc. Was very very helpful sent me preview to approve which I did received banners about 4days later great quality look great top marks guys will recommend to everyone and price just fantastic

January 20, 2017
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Kyle,

Thank you for your review!

We have a great artwork team here who can help you out from minor tweeks to a full design service if that is what you need - they will happy adjust and amend your artwork until you are totally satisfied with what you are paying for.

Please let us know if you need anything else in the future, we do thousands of other promo items you could have your logo on!

Kind regards,
The One Stop Promotions team

Rated 5 out of 5 stars

First class

First class service and next day delivery was impressive

December 16, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi John,

Thank you very much for leaving us a review. We are very glad to hear you received your order as quickly as you did. We do our best to give a great turnaround from an order being placed to it arriving on the doorstep.

Kind Regards,
The One Stop Promotions Team

Rated 5 out of 5 stars

Excellent Service and Excellent Product

From initial phone call to enquire through to delivery and post delivery phone call the service was excellent.

December 16, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Geoff,

That's great to hear!

We are very proud of our customer service and it's always nice to see it has gone down well with our valued customers.

Thank you and kind regards,

The One Stop Promotions Team

Rated 5 out of 5 stars

Flags

I ordered 4 flags. Great service and quality of goods

December 16, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Andrea,

Thank you for leaving us this great review, we love to hear from a satisfied customer.

Kind Regards,
The One Stop Promotions Team

Rated 5 out of 5 stars

Excellent service

Excellent service super quick delivery outstanding product, thanks very much for the short notice job client was super impressed

December 7, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Richard,

We appreciate you taking the time to leave us a review.

We are delighted that you are satisfied with our service and that we were able to complete your order in your timeframe. Please do consider using us again in the future.

Kind Regards
The One Stop Promotions Team

Rated 5 out of 5 stars

Great Product and Incredible Service!!

Ordered two small flags on separate occasions from One Stop Promotions and irrespective of the small order the service was really impressive. Spoke with three different members of staff each one was incredibly polite and knowledgeable.The items were delivered in a couple of days and the quality was first class. If every company in the UK was this efficient the post Brexit future would be in safe hands.

December 7, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Neil,

Thank you for leaving us this positive review. No matter how small or large an order we will always do our utmost for our customers.

We pride ourselves on our customer service and to hear all three of the members of the sales team you spoke to lived up to our expectations is particularly pleasing. It is also pleasing to hear you were very happy with the quality of the items you ordered.

We hope to be the first company you think of if you ever need anything else.

Our Kindest Regards,
The One Stop Promotions Team

Rated 5 out of 5 stars

excellent

great service prompt delivery. Good quality item.

December 7, 2016
Unprompted review
One Stop Promotions logo

Reply from One Stop Promotions

Hi Carrick,

We here at One Stop are very glad to hear you were very happy with our service and the quality of your order.

Please consider us in the future.

Kind Regards
The One Stop Promotions Team

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