Online Vehicle Solutions 

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Rated 1 out of 5 stars

This company is using a fake address- There is no UNIT 10A Silver Hill, HP8 4PS, Chalfont St Giles. Operating car sales by meeting a potential customer on the corner of School Lane and Silver Hill is... See more

Rated 1 out of 5 stars

Bought a car from them with delivery , they stated the car is good condition and with fresh MoT without advaisories. But after few weeks low coolant sign came up, when checked, there’s coolant leaks e... See more

Rated 5 out of 5 stars

Quick and simple application. Was contacted the same day by Dean who arranged the best finance option out of multiple providers. He helped conduct checks on the cars I wished to purchase and offered t... See more

Company replied

Rated 1 out of 5 stars

Wouldn’t even give it a 1 to be honest bought a car off them , they promised I would get 6 months warranty, when you call them after deal they ignore , block number and don’t reply to emails after hav... See more

Company details

  1. Used Car Dealer
  2. Motor Vehicle Dealer

Written by the company

SPECIALIST USED CAR DEALERSHIP IN BUCKINGHAMSHIRE - HUGE SELECTION OF VEHICLES TO SUIT ALL NEEDS - EXCELLENT CUSTOMER SERVICE - PRE SALES INSPECTION CARRIED OUT ON ALL VEHICLES - MINIMUM 6 MONTHS MOT & 3 MONTHS WARRANTY - GREAT FINANCE PACKAGES THAT CAN GET YOU DRIVING AWAY THE SAME DAY - ALL PART EXCHANGES CONSIDERED - SAME DAY NATIONWIDE DELIVERY SERVICE WE ARE ALWAYS LOOKING TO PURCHASE NEW STOCK SO IF YOU ARE LOOKING TO SELL A VEHICLE PLEASE GET IN TOUCH


Contact info

Breach of guidelines

All reviews

(73)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great amazing from OVS

Amazing experience from OVS

Terms & conditions as well as warranty was explained in great detail
No pushy sales

Thanks jay

July 8, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Hi. Thanks for the feedback…. Enjoy the new motor 👍🤝

Rated 5 out of 5 stars

Jay is the man!

Jay is the man!

Jay was a please to deal with

Sold us a discovery sport at a absolute bargain price

Very happy with purchase

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience!
Mentioned full service history on the advert, they delivered the vehicle without any service history paper, no communication.
I don’t recommend.

December 15, 2023
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review.... You paid us in full for the vehicle that was delivered to you on the same day. The service history is all available on the Audi online database as this model Audi does not have a service book. You are happy with the car and have had no issues with it but decided a 1 star review was necessary.

Rated 1 out of 5 stars

Unscrupulous trader

Unscrupulous trader. Advertised a vehicle for £45k and 24 hours later increased the price by £5k to £50k and it doesn’t even include the pictured wheels. Poor business practice and some honestly and transparency with pricing would be welcome

July 2, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review….. Whilst you spent too much time “Thinking/Dreaming” about buying a Porsche 911 we realised we under priced it. The priced was adjusted to the correct market value and our business made more money 😀

Happy Days 👌

Rated 5 out of 5 stars

5 star

Quick and simple application. Was contacted the same day by Dean who arranged the best finance option out of multiple providers. He helped conduct checks on the cars I wished to purchase and offered to help search. Once car was found, very simple process to arrange purchase and set up finance. On collection of vehicle, very swift transaction and drove away 30 mins later. Dean stayed in constant communication throughout providing support whenever needed. Extremely satisfied with the company and customer service.

June 10, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Hello, Thanks for the review.....

Enjoy your new car

Rated 3 out of 5 stars

I’ve deleted my previous review as it…

I’ve deleted my previous review as it did seem a little unfair. However, having checked the website the Range Rover Sport I’ve been told twice has been sold is still on there. Yes, I have requested details twice but can’t proceed if the car isn’t available.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Magical!

We come down to have a look at the 530d, what a lovely car.
Jay was very helpful and give us a great deal on the car with free delivery also.
Couldn’t be more pleased

June 13, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review! Enjoy the lovely bmw 🤝

Rated 1 out of 5 stars

Avoid this dealer at all costs.

Bought a vehicle with aledged 3 month warranty which it also states on the website. They were rapid to take our money then delivered the car same day. The car needs a repair after only 1 month. The company did not respond to our calls, emails and legal letters. Every time we called they blocked the phone numbers. Totally ghosting us. CCJ is in motion at the moment. Do not under any circumstances buy anything from these charlatans. Disgrace to the motor trade. Big fancy website with nothing to back it up.

May 9, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

We have no record of any dealings with any “JOHN” please remove this false review

Rated 3 out of 5 stars

Bought a car from this company and…

Bought a car from this company and we're very helpful. Delivered the car I bought the same day. Wasn't expecting such a quick service. Car is great absolutely would buy from these guys again.

June 6, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review….. Enjoy your new Audi 🤝

Rated 5 out of 5 stars

A great team

A great team - helpful & considerate without being patronising as a female driver . Thankyou all . Linda

May 13, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Hi Linda! Thanks for the review……

Enjoy your new car 🤝

Rated 1 out of 5 stars

Do not buy any car from them

Do not buy any car from them. They try to sell me car after big accident but Hpi clear with big history missing. They still trying to sell this car Porshe Carrera 997 reg WM56VDL. Car is full of filler ,with panels from other cars ,gearbox has some problems, stone chips. I get long way from EU to collect car with 1000 pounds deposit paid to them account. They said that never been in accident but they knew with premeditation what the selling.They did not give me deposit back. All going to court.

March 25, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review. When you came to view the car the first time and decided to buy it, you paid £1,000 deposit subject to collecting it within 10 working days. We gave you more than enough time to collect the car but you could not raise the remaining balance. All deposits are non refundable especially when you have seen the car before paying the deposit. You have all our details so look forward to seeing you in court. 🫵🏻

Rated 5 out of 5 stars

I recommend these guys

I recommend these guys, fast dealing, they even gave me a discount on the prices and the car drives like new and the price of the car is unbeatable, thank you

April 18, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Hi, Thanks for your review, Enjoy the new Bmw. Thanks again for choosing to buy from us 🤝

Rated 5 out of 5 stars

Excellent customer service bought a…

Excellent customer service bought a Ranger rover sport, delivered next day exactly as described, deffo recommend.

April 17, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Hello Adrian! Thanks for the review…. Enjoy your new car 🤝🤝

Rated 5 out of 5 stars

Best experience

Best experience

March 30, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks for the review! Enjoy the new car… 🤝

Rated 1 out of 5 stars

Bought an Audi q7 in dec

Bought an Audi q7 in dec, was delivered to us, car making grinding and squealing noises which got worse to the point the car was undrivable, told by garage to find out what’s wrong and they’ll cover the cost or collect the car from us… the suspension was knackered £800 bill not paid by online vehicle solutions as I’m now ignored, the car is still on my drive…. also given the wrong log book so unable to tax or legally own the vehicle without paying dvla for a replacement, disgusting service, I have children and am pregnant and still have no car, have been blocked by this company, have sent emails tried to call and letters with no response AVOID like the plague they have all my savings wrapped up in that heap of junk car and I’m heartbroken

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased my Audi Rs6 was well pleased…

Purchased my Audi Rs6 was well pleased with the the service provided.
Quick and easy service would definitely recommend!

March 25, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Nice to meet you today Miki! Thanks for purchasing your new car from us! 🤝🤝🤝

Rated 5 out of 5 stars

Amazing honest service love my new golf…

I bought my VW golf from these guys and they were so helpful from start to finish I could not fault them. The car was just as advertised and once i had popped down and viewed it they even had it delivered to me next day free of charge!

March 22, 2024
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thank Humza for your feedback!! Let us know if you need anything in the future 👍

Rated 5 out of 5 stars

Pleasure of an experience

Pleasure of an experience, no pushy salesman, easy to communicate, having purchased my car from them back in September, it’s been faultless, and managed to get a good deal this week for my partners new car from them. Have recommended you guys to friends and family, thanks again

September 22, 2023
Unprompted review
Online Vehicle Solutions logo

Reply from Online Vehicle Solutions

Thanks!! - Enjoy Your New Car

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