OnlineCarStereo.com Reviews 

588
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Provide good prices on name brand products fast shipping .only thing i didnt like is that i didnt like is that there installer did not answer me thefe web page says customer support i reach out with a... See more

Company replied

Rated 1 out of 5 stars

Ordered morel speakers got an email that the speakers were not in stock would take 7-10 to ship i called to cancel the order they said 3-5 days to get the refund weeks passed kept calling no refund ha... See more

Rated 5 out of 5 stars

Really pleased with their work. Onlinecarstereo.com was very patient with me while I shopped online, gave me a great, 15% off deal, with installation INCLUDED! Then, PCH Custom Audio installed it, fre... See more

Company replied

Rated 5 out of 5 stars

A 900 dollar mxa46sb28 soundbar for around 400 shipped is a hell of a deal. It sounds amazing with 4 6.5 inch speakers and 4 tweeters. The memphis app wouldn't download, it said basically my phone was... See more

Company replied

Company details

  1. Car Stereo Store

About OnlineCarStereo.com

Written by the company

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers.


WHY CHOOSE US

*Unparalleled Selection of Top Brands


At Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.



*Exclusive Bundles and Unbeatable Discounts


We understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality.




*Expert Guidance and Customer Support


Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable.




Experience the difference of OnlineCarStereo.com – where innovation, value, and expertise converge to provide you with an unmatched car audio shopping experience. Join us in redefining in-car entertainment and transforming your drive into an auditory masterpiece.

Contact info

3.4

Average

TrustScore 3.5 out of 5

588 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(588)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

JL VX800/8i

Fast delivery of the JL VX800/8i. Amp is amazing. Highly recommended.

September 13, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your feedback! We're thrilled that you're enjoying the JL VX800/8i amp and that our fast delivery met your expectations. Your recommendation means a lot to us, and we appreciate your business. Looking forward to serving you again!

Rated 1 out of 5 stars

The radio is in the trash and on its…

The radio is in the trash and on its way to the dump. Never worked, never came on. Hope it works better for others.

September 24, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Marty, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA89, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

The Stereo I purchased from you was…

The Stereo I purchased from you was Absolutely Amazing. I installed it in my Ski Boat and all I can say is WOW what a difference. Thanks. Will definitely order more stuff in the Future from your company.

September 20, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you so much for your kind words! We're thrilled to hear that the stereo made such a great difference in your ski boat. Your satisfaction is our top priority, and we’re glad to know that you're enjoying your purchase. We look forward to serving you again in the future for all your audio needs!

Rated 5 out of 5 stars

Shipping was fast and quick

Shipping was fast and quick. I would have liked a confirmation email along with tracking info.

September 19, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your review! We’re glad to hear that your order arrived quickly. We appreciate your suggestion regarding the confirmation and tracking email, and we will certainly take that into account to improve our service. If you ever need any assistance or updates on future orders, please don’t hesitate to reach out.

Rated 2 out of 5 stars

I sent back a part on 9-6-24

I sent back a part on 9-6-24. As of today 9-19-24, I have heard nothing from the company. I have emailed them 3 times and texted the warehouse mgr. There has been no response. They sent me an email that the part was received and that it was new. But still no response back to me when I am getting my refund. So if you have to return something you might want to be concerned.

September 6, 2024
Unprompted review
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello, We're disappointed to learn about your recent experience. Please know that we're dedicated to resolving this and improving. Directly contact Ms. Maria at 3105268635, noting Ticket #OCSTPB23. Ms. Maria will personally oversee your case and find a solution. We appreciate your understanding and patience.

Rated 1 out of 5 stars

I order a pair of jl audio subwoofer…

I order a pair of jl audio subwoofer grills. They didn't fit my sub. So they sent me a "discounted shipping tag" to send them back. Which is outrageous. Ive been buy electronics online for twenty years and this is the first for me. Bu ow well. What a couple bucks. Nope! It cost me $23 to send 2 pounds. The grills were only 35. I should have sold them on my own. Customer service is garbage. They dont care about you. Just their money. I will never shop at online car stereo again. P.s i tried writing a review for the grills but they won't post it. Garbage site. Go somewhere else

September 1, 2024
Unprompted review
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Ryan, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA88, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

Quick shipping and quality customer…

Quick shipping and quality customer service

September 11, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your kind words! We’re glad to hear that our quick shipping and quality customer service met your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

This is the best place for purchase…

This is the best place for purchase your stereo or speakers or any electronics for your car or house this store have your back....

August 28, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your fantastic review! We're thrilled to be your go-to for car and home electronics. It’s great to know that we’ve earned your trust, and we’ll always be here to have your back for all your audio needs. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery,easy website to…

Fast delivery,easy website to browse,good prices

September 6, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your feedback! We're thrilled that you found our website easy to navigate and enjoyed the fast delivery and competitive pricing. We appreciate your business and look forward to serving you again in the future!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, quality products at a reasonable price!

September 5, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your kind words! We're delighted to hear that you appreciated our fast shipping and quality products. Providing great value at reasonable prices is our goal, and we’re glad we hit the mark for you. Looking forward to serving you again soon!

Rated 2 out of 5 stars

Another expensive used jl audio sub woofer

Well it was a good price on jl audio 12 slim fit sub woofer. This sub woofer worked fine but it was definitely used this is second woofer I ordered on line and has been used first one was from creative audio it was blown too. Sent it back and got a credit then ordered this one. I have pictures of scratches on back of speaker.

September 11, 2024
Unprompted review
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello! We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPB22, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.

Warm regards,
Customer Care Department

Rated 5 out of 5 stars

Great price

Great price! My item was shipped promptly. I definitely look forward to shopping here again.

August 23, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for the fantastic feedback! We're thrilled to hear that you were pleased with both the price and the prompt shipping of your item. We look forward to welcoming you back for your future shopping needs. If you have any questions or need further assistance, don't hesitate to reach out.

Rated 5 out of 5 stars

I was buying a radio for my motorhome…

I was buying a radio for my motorhome and everything I ordered was on backorder from Kenwood. I was helped by Pete the warehouse mgr. He was fantastic. After 2 or 3 orders we finally found a radio that would fit and that was in stock. Pete was so helpful. Keeping me in the loop and updated me at every turn. There price is very competitive, but the customer service is over the top.

August 31, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you so much for your kind words and for sharing your experience with us! We’re glad to hear that Pete was able to assist you in finding the right radio for your motorhome. Our team strives to provide the best service, and it’s wonderful to know that Pete’s dedication made a positive impact. We appreciate your patience and are thrilled that we could finally get you what you needed. We look forward to serving you again!

Rated 4 out of 5 stars

Quality products at great prices.

Quality products at great prices.

August 13, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your kind words! We're delighted to hear that you found our products to be of high quality and offered at great prices. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon!

Rated 1 out of 5 stars

I was ripped off for a valid overnight…

I was ripped off for a valid overnight shipping. I lost 499.99. Do not use this company, it was the first time I purchased outside of eBay, and it was a nightmare. I’ll never do it again.

August 20, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA87, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

This item price was significantly…

This item price was significantly reduce due to open box. When I received my order I was surprise to see it was still brand new. High quality cables for my car audio system. What a different of clarity in sound after switching. Best part it was fast free shipping. Will be coming back.

August 2, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for sharing your positive experience! We're delighted to hear that you were pleasantly surprised by the condition of your order and that the high-quality cables made a noticeable difference in your car audio system. We're also glad you appreciated our fast and free shipping. We look forward to welcoming you back for your future purchases!

Rated 5 out of 5 stars

Superb quality of the product and…

Superb quality of the product and timeliness in getting my order very happy

August 9, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your wonderful feedback! We're thrilled to hear that you're happy with the quality of the product and our timely delivery. Your satisfaction is our top priority. We look forward to serving you again in the future!

Rated 2 out of 5 stars

The speaker that I purchased does not…

The speaker that I purchased does not work and I have sent emails regarding it and I have Yet to get a response

August 5, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Donald, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPB21, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

Product works great

Product works great

August 2, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your feedback! We're glad to hear that the product is working great for you. If you have any questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your kind words! We're thrilled to hear that you were satisfied with our fast shipping and great customer service. Our team works hard to ensure that every aspect of your experience is smooth and enjoyable. We look forward to serving you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look