Ordered late night when I realised I had but run out of an inhaler. Going through normal route of ordering 1 from the doctors would take about a week. Following day, I was informed the order had been... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent online chemist. I order from this company quite frequently. never any problems with the items that i've purchased. items always arrived on time. I would definitely recommend online chemist t... See more
Company replied
I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more
Company replied
Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more
Company replied
Company details
Written by the company
Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.
Contact info
82 Middleton Road, NR31 7AH, Great Yarmouth, Norfolk, UK, United Kingdom
- 01493 600610
- www.onlinechemistuk.net
4.8
Excellent
225 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Online Chemist
Thank you for your feedback! We’re glad to hear you had a fast delivery and would recommend us. We appreciate your support!
Very pleased
Very easy to order kept updated about order and arrived on time thank u
August 24, 2023
Reply from Online Chemist
Thank you for your kind words! We’re delighted to hear you found the ordering process easy, were kept updated, and received your order on time. We appreciate your feedback!
Quick service
Quick service, able to have medicine waiting return from holiday. Sensible questions, giving confidence in process.
August 28, 2023
Reply from Online Chemist
Thank you for your feedback! We’re glad to hear you appreciated our quick service and found the process reassuring. We’re pleased we could help have your medicine ready for your return from holiday.
Quick delivery
August 29, 2023
Reply from Online Chemist
Thank you! We're glad to hear you were pleased with the quick delivery. We appreciate your feedback!
Great service.
August 24, 2023
Reply from Online Chemist
Thank you for your feedback! We're delighted to hear you had a great experience with our service. We appreciate your support!
Reply from Online Chemist
Thank you for your feedback! We’re thrilled to hear you experienced excellent and quick service. We appreciate your support!
Online ordering was straightforward…
Online ordering was straightforward with a few sensible checks and balances. Despatch and transit information was timely and regularly updated. Delivery was at the date/time advised and it was the right product. Excellent performance all round.
August 31, 2023
Reply from Online Chemist
Thank you for your detailed feedback! We’re thrilled to hear that you found our online ordering process straightforward, with timely updates and accurate delivery. We appreciate your praise and are glad we could meet your expectations across the board.
Amazing chemist.
July 31, 2023
Reply from Online Chemist
★★★★★ Thank you so much for your kind words!
We're thrilled to hear that you had an amazing experience with our chemist.
If you have any more chemistry-related needs or questions, feel free to reach out. Your satisfaction is our top priority, and we look forward to assisting you again in the future.
Have a fantastic day!
Excellent and prompt service
August 4, 2023
Reply from Online Chemist
We greatly appreciate your feedback! Thank you for taking the time to share your experience with our service.
We're delighted that you found our service excellent and prompt. Your satisfaction is our motivation to continue delivering top-notch service.
If you ever need assistance again or have any questions, don't hesitate to reach out. We're here to help.
Have a wonderful day!
Reply from Online Chemist
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our service, including the quick delivery.
We pride ourselves on providing top-notch service to our valued customers like you. We can't wait to serve you again in the future.
If you ever need anything, don't hesitate to reach out. Have a wonderful day!
First order,really impressed with quick…
First order,really impressed with quick service
August 6, 2023
Reply from Online Chemist
We're absolutely delighted to hear that you were impressed with our quick service for your first order!
Thank you so much for choosing us. We're committed to providing efficient and reliable service to all our customers.
If you have any questions, need assistance, or decide to place another order, feel free to reach out.
Your satisfaction is our priority, and we look forward to serving you again. Have a fantastic day!
Reply from Online Chemist
We're thrilled to hear that you found our ordering process quick and easy, and that the delivery was fast as well!
Providing a seamless experience for our customers is our goal, and we're glad we could meet your expectations.
If you ever need to order medication again or have any questions, don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you.
Thank you for your positive feedback and have a wonderful day!
Easy ordering & quick delivery
August 1, 2023
Reply from Online Chemist
Thank you for sharing your feedback with us! We're glad to know that you found our ordering process easy and that our delivery was quick.
Making things convenient for our customers is a priority, and we're pleased that we could provide you with a positive experience.
Should you need anything else or decide to order again, please don't hesitate to reach out. We're here to help and ensure your satisfaction.
Have a fantastic day!
All good fast delivery
July 31, 2023
Reply from Online Chemist
We're pleased to hear that you had a positive experience with our service and enjoyed the fast delivery!
Your satisfaction is important to us, and we're committed to providing efficient and reliable service.
If you have any questions or need assistance in the future, please don't hesitate to get in touch.
Thank you for your feedback, and we look forward to serving you again. Have a wonderful day!
Reply from Online Chemist
We're thrilled to receive your positive feedback! It's wonderful to hear that our service met your expectations by providing a simple and quick ordering process without any unnecessary complications.
We're also glad that your medication arrived as promised, making your experience even more satisfactory. If you have any further needs or questions, please don't hesitate to reach out.
Your satisfaction is our priority, and we're here to assist you. Thank you for choosing us, and have a fantastic day!
Reply from Online Chemist
We apologize for the inconvenience you experienced with the packaging and the condition of your contents. We take such matters seriously, and we're genuinely sorry for any frustration this may have caused. Your feedback is important to us, as it helps us improve our services.
We'll make sure to take the necessary steps to prevent such incidents in the future. Your satisfaction is our top priority, and we're committed to making things right for you. Thank you for bringing this to our attention, and we appreciate your understanding.
Reply from Online Chemist
We're thrilled to hear that you had a positive experience with our service! Thank you for your kind words about our easy ordering process and great communication.
We're looking forward to serving you again in the future. If you have any questions, need assistance, or decide to place another order, don't hesitate to reach out.
Your satisfaction is important to us, and we're here to ensure that you have a fantastic experience every time. Have a wonderful day!
quick service to the door good price…
quick service to the door good price too thank you
regards ann
July 31, 2023
Reply from Online Chemist
You're very welcome, Ann!
We appreciate your kind feedback. We're glad to know that our quick service, convenient delivery, and competitive pricing met your expectations.
If you have any more needs in the future or any questions, feel free to reach out. Your satisfaction is important to us, and we're here to help.
Regards, and have a fantastic day!
Reply from Online Chemist
Thank you for your feedback! We're glad to hear that you had a smooth ordering experience and that your order arrived quickly.
Our team works hard to ensure a seamless process from start to finish, and we're delighted that we could meet your expectations.
If you have any other questions or need further assistance, feel free to let us know. We're here to help and provide efficient service!
A really quick and efficient service
A really quick and efficient service . Good value for money and a straightforward process . Excellent.
July 11, 2023
Reply from Online Chemist
Thank you for your review! We're thrilled to hear that you had a quick and efficient experience with our service.
Providing excellent value for money and a straightforward process are top priorities for us, so we're glad that we met your expectations.
Your kind words are greatly appreciated, and if you ever have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help and maintain our commitment to excellence.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.