Online Chemist Reviews 

225
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered late night when I realised I had but run out of an inhaler. Going through normal route of ordering 1 from the doctors would take about a week. Following day, I was informed the order had been... See more

Company replied

Rated 5 out of 5 stars

Excellent online chemist. I order from this company quite frequently. never any problems with the items that i've purchased. items always arrived on time. I would definitely recommend online chemist t... See more

Company replied

Rated 5 out of 5 stars

I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more

Company replied

Rated 5 out of 5 stars

Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic

Written by the company

Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(225)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!!

Fast and easy to order delivered next day..Brilliant!!

July 4, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're thrilled to hear that you found our ordering process fast and easy, and that your order was delivered the next day.

We strive to provide a seamless and efficient experience for our customers, and we're delighted that we could meet your expectations.

Your kind words are greatly appreciated, and if you ever have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help and provide brilliant service!

Rated 5 out of 5 stars
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're glad to hear that you had an excellent experience with our service and that your delivery was quick.

Providing exceptional service and ensuring timely deliveries are our top priorities, and we're pleased that we met your expectations.

If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

No hassle and prompt service

No hassle and prompt service. Excellent

June 30, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your review! We're delighted to hear that you had a hassle-free experience with our service and that we provided prompt assistance.

Your kind words are greatly appreciated, and we're thrilled that you found our service excellent.

If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Using Online chemist was a good experience.

Using Online chemist was a good experience from the ordering to the delivery. Very smooth and efficient with the order arriving within a couple of days. This is perfect for pàtients who are unable to get out independently.

June 6, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our Online Chemist was positive from start to finish.

We strive to provide a smooth and efficient ordering process, and we're delighted that you found it to be so. It's also great to know that our delivery service met your expectations by arriving within a couple of days.

We understand the importance of convenience, especially for patients who may have difficulty getting out independently, and we're glad we could assist you in that regard.

If you have any further feedback or need any assistance in the future, please feel free to reach out. We're here to help!

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. Very competitive and super fast delivery

May 29, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for taking the time to leave us a review!

We greatly appreciate your kind words. We're thrilled to hear that you found our service easy to deal with and that our prices were competitive.

We always strive to provide value to our customers. Additionally, we're delighted that you were impressed with our fast delivery. Timeliness is a key priority for us, and we're glad we could meet your expectations.

If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Very good value and communication

Very good value and communication - my inhaler came very quickly!

May 31, 2023
Online Chemist logo

Reply from Online Chemist

That's fantastic to hear! I'm glad to know that you found the value to be great and that the communication was effective. It's also wonderful that your inhaler arrived quickly, as it's important to have necessary medications on hand promptly.

If there's anything else you need assistance with or if you have any further feedback, feel free to let me know.

Rated 3 out of 5 stars

Prices very high.

June 5, 2023
Online Chemist logo

Reply from Online Chemist

I'm sorry to hear that you found the prices to be high. Pricing can vary between different sellers and products, and it's understandable that it may not always meet everyone's expectations.

If you have any specific concerns or if there's anything I can assist you with regarding pricing or alternative options, please let me know, and I'll do my best to help you.

Rated 5 out of 5 stars

Prices very good

Prices very good, package arrived when expected

May 24, 2023
Online Chemist logo

Reply from Online Chemist

That's great to hear! I'm glad to know that the prices were good and that your package arrived as expected.

It's always satisfying when online purchases go smoothly. If you have any other questions or need further assistance, feel free to let me know.

Rated 5 out of 5 stars

Website really easy to use

Website really easy to use, delivered on time with no hassle

June 1, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your kind words! We're delighted to hear that you found our website easy to use and had a hassle-free experience with your delivery.

We strive to provide a user-friendly interface and ensure timely deliveries, so it's rewarding to know that our efforts are paying off.

If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to make your experience as smooth as possible.

Rated 5 out of 5 stars
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback! We're thrilled to hear that your delivery was quick and arrived on time.

Our team works hard to ensure prompt and reliable service, so it's always rewarding to receive positive comments like yours.

If you have any other questions or need further assistance, feel free to let us know. We're here to help!

Rated 5 out of 5 stars

Brilliant service.

May 24, 2023
Online Chemist logo

Reply from Online Chemist

Thank you so much for your kind words and the 5-star review!

I'm thrilled to hear that you had a brilliant experience with our service. Providing excellent service is our top priority, and it's incredibly rewarding to know that we met your expectations.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! OC Team

Rated 5 out of 5 stars

Good choice that is reasonably priced…

Good choice that is reasonably priced and fast delivery.

May 9, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your wonderful review!

We're thrilled to hear that you found our product selection to be a good choice and that our prices were reasonable. It's also great to know that you were satisfied with the fast delivery service. We always strive to offer quality products at competitive prices while ensuring swift delivery.

If there's anything else we can assist you with in the future, please don't hesitate to let us know.

Thanks for choosing us and for your 5-star rating!

Rated 5 out of 5 stars

Quick and simple to order delivery was…

Quick and simple to order delivery was expected would use again

May 7, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your review!

We're delighted to hear that you found our service quick and simple to use, and that your delivery arrived as expected.

We understand the importance of a hassle-free ordering experience and reliable delivery, and we're glad to know that we were able to provide that for you.

If you ever need anything else, please don't hesitate to reach out.

Thanks for choosing us and for your 5-star review!

Rated 5 out of 5 stars

Speed and ease

May 3, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your review!

We're thrilled to hear that you found our service speedy and easy to use.

We understand that convenience is key when it comes to ordering medication, and we're glad to know that we were able to provide that for you.

If you ever need anything else, please don't hesitate to reach out.

Thanks for choosing us!

Rated 5 out of 5 stars

5star delivery service

Have used Online for quite a while now. Very prompt delivery. Delivery today was only ordered from GP surgery yesterday! Always delivered with a cheery smile from the delivery lady!!

May 5, 2023
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your review!

We're glad to hear that you have been a long-time customer and that our delivery service has been consistently prompt for you.

We understand the importance of timely delivery, especially when it comes to medication, and we're pleased that we were able to deliver your order quickly. We'll also be sure to pass along your kind words to our delivery team!

If you ever need anything else, please don't hesitate to reach out. Thanks for choosing us!

Rated 5 out of 5 stars

Easy to order

Easy to order, and shipped quickly.

April 30, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for taking the time to leave a review!

We're glad to hear that you found it easy to place your order with us.

We strive to make the ordering process as simple and convenient as possible for our customers.

We also understand the importance of timely shipping and we're pleased that your order was shipped quickly.

If you ever need anything else, please don't hesitate to reach out.

Thanks for choosing us!

Rated 5 out of 5 stars

Fast delivery discreet,and well ventolin inhalers…

Fast delivery discreet,and well packaged.Very happy with my purchase.

April 29, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for taking the time to leave a review! We're thrilled to hear that you received your Ventolin inhalers quickly and that they were well-packaged.

We understand how important it is to receive your medication promptly and in good condition, and we always strive to ensure that our customers are satisfied with their purchases.

If you ever need anything else, please don't hesitate to reach out. Thanks for choosing us!

Rated 5 out of 5 stars

very good and quick delivery I will…

very good and quick delivery I will order again,Thank you.

April 25, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for your positive review! I'm glad to hear that you were satisfied with our service and that the delivery was quick. We strive to provide the best possible customer experience, and we're thrilled to know that we were able to meet your expectations. We look forward to serving you again in the future. Thank you for choosing us!

Rated 5 out of 5 stars

Very punctually

April 11, 2023
Online Chemist logo

Reply from Online Chemist

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our product.

Our team works hard to provide the best possible experience to all our customers, and we are delighted to see that our efforts have paid off. Your kind words are greatly appreciated, and they serve as a motivation for us to continue providing excellent service to all our customers.

Thank you for choosing us, and we look forward to serving you again in the future!

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