Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
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Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... See more
Company replied
Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... See more
Company replied
Great set of lights worth every penny great value for money. Quick delivery and you know when there coming package very well. Well done everyone @ Online lighting
Company replied
Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning! Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391 I tried to order them from ano... See more
Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.
24-26 Vincent Avenue, MK8 0AB, Milton Keynes, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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No problem at all with onlinelighting their products are normally very good at a very reasonable price.
My grief was with the somewhat arrogant attitude of their courier company. What they need to understand is that they aren't the only people at work during a normal working week and to have a more flexible attitude to deliveries.
No item and no response despite 3 emails asking for an update ….
Dean, the business development manager was so helpful. He helped me source some new lights and went the extra mile to confirm some detailed specifications with the manufacturer.
Lovely lights and fantastic speedy delivery
Easy ordering good communication and fast delivery
Quick & efficient delivery as promised
I was Kept well informed on purchase status and delivery status. Also the item was deliverd promptly.
Company uses yodel that do not have actual phone line to speak to somebody have to go through a webchat.And all the webchat gives you is the same information.You can get on the track in portal, My parcel is missing. Nobody can give me an update because the only appetite. They get is on the track in portal. Physically cannot speak to or complain to somebody in yodel about this. Now I have a mission delivery. And no means to find out where it is or even get compensation.
Top quality bright white lights with a 2 year guarantee. Very pleased.
Was kept informed of order. expectant delivery date.
Great service
Excellent product had to contact cs and their representative was fantastic.
Excellent service with next day delivery. Great item at a very reasonable price.
Can recommend this company, very pleasent and helpful staff.
Ordered some beautiful wall mounted lights to give my guest room a more luxe feel and they are stunning!
Edit Kanzu Wall Light with Plug - White & Wood SKU: E1391
I tried to order them from another brand but for the exact same price the other brand said the shade wasn't included, so Online Lighting secured my business instead. Fast delivery, and they even provided a free UK adaptor plug as the plugs for the lighting are EU, not UK. It's these extra touches in this day and age that make a difference, excellent anticipation of your customers needs. Well done and will shop again!
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