Online Metals Reviews 173

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

LOST ONE PIECE IN SHIPPING DUE TO UPS MISHANDLING. THE CARTON END WAS DAMAGED AND RETAPED, AFTER LOOSING THE PART. SUGGESTION: POSSIBLY INSERT EXTRA PACKING PAPER OR A 90 DEG ANGELED CARDBOARD INSE... See more

Rated 5 out of 5 stars

Order was easy to place, got processed immediately, shipped next day ( order wasn’t very big) but just as important as any order as I’m a small business owner. Showed up just a couple days later. They... See more

Rated 3 out of 5 stars

Online metals is ok if you need something in small quantities. If your a machinist like me they are usless unless you want to get everything oversized and not use stock sizes. There material generally... See more

Rated 5 out of 5 stars

I like and Respect that I always get exactly what I pay for. My experience with online metals has been exemplary. I live at the end of the world up here in Northern Maine. There are no high quality... See more

Company details

  1. Metal Industry Suppliers

Information provided by various external sources

OnlineMetals.com - Buy metal and plastic fabrication materials online in small quanitites - cut to size.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

173 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I came and picked up the order.

I came and picked up the order. Got help loading in the back of my truck. Saved a bunch since no shipping costs.
Y’all need a BIGGER sign or let customers know what the name on the top corner of the building says so they can find where they need to go?

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with Online Metals and…

Our experience with Online Metals and R+L Carriers in Yemassee, SC has been excellent, everyone we have talked with over the phone or in person have been very helpful with our requests.
Keep it up, you are a great company!

February 16, 2024
Unprompted review
Rated 3 out of 5 stars

Good product, not best use of cutting

I ordered two pieces of prepunched aluminum. Both were cut perfect size but one of them the left the solid edge on one side which kinda defeats the purpose of needing punched holes

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website

Had no problem finding what I was looking for, even getting custom cuts with instant pricing. Made it super easy to quote parts. After I made the order, the material showed up surprisingly fast, in spite of the custom cuts.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Purchasing Experience

I recently purchased brass from Online Metals, and I must say that my overall experience was excellent. From the easy-to-navigate website to the quality of the product and the efficient customer service, Online Metals exceeded my expectations.

The website provided a user-friendly interface, making it effortless to find the specific brass product I needed. The variety of brass options available was impressive, and the detailed product descriptions ensured that I could make an informed decision.

The quality of the brass I received was outstanding. It met and even exceeded the specifications mentioned on the website. The material was well-packaged, preventing any damage during shipping. I appreciate the attention to detail in ensuring that customers receive their orders in pristine condition.

What truly stood out for me was the level of customer service. I had a few questions about the brass specifications and availability, and the Online Metals customer support team was prompt and knowledgeable in addressing my concerns. Their assistance made the purchasing process smooth and hassle-free.

Additionally, the shipping was prompt, and I received my order within the estimated timeframe. The tracking information provided kept me informed about the delivery status, adding to the overall positive experience.

I highly recommend Online Metals for anyone in need of quality materials. The combination of a user-friendly website, top-notch product quality, and excellent customer service make them a reliable choice for metal purchases. I will certainly consider Online Metals for any future metal needs and confidently recommend them to others.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Custom cut and every size available

Custom cut and every size available for a reasonable price! Got the steel pretty quick too. Maybe the shipping was a bit high for a teeny piece. In thus day and age I’m so accustomed to Amazon’s free shipping. This was my second orderwith Online Metals and I’ll definitely make a third down the road.

January 11, 2024
Unprompted review
Rated 2 out of 5 stars

Dimensions not as advertised

We ordered a 1.000" ID 1.500" OD pipe (as advertised) byt the ID measures .986" and is going to require additional machining. Specifically bought from this vendor because the ID was different than "stock" pipe at other vendors.

December 22, 2023
Unprompted review

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