Onlineticketshop Nederland Reviews 

Be aware if ordering tickets from Onlineticketsshop and your show gets cancelled. Nothing less than full reimbursent is to be expected as that is what they get from Ticketmaster, and it's also stated on their website, however they won't hold that promise.

Normally, I would get my tickets at the official ticket sale site but in this case it was sold out quickly. I found Onlineticketsshop and got my tickets by paying a premium, which was fine. However, the show got pushed due to the pandemic and recently it was actually cancelled (NOT due to the pandemic) because the artist wanted to do something bigger now that so much time has gone by. Previous ticket holders will get an early bird chance to buy tickets to the new show, but since Onlineticketsshop won't refund my tickets I won't be able to do that.

I got a voucher for the original amount to use on their website. They sell overpriced tickets that won't be reimbursed in case of cancellation, no thanks.

TL;DR
Even though Onlineticketsshop get full reimbursement from Ticketmaster, they refuse to reimburse the customer

Het concert was grandioos en jullie service en communicatie is goed, adequaat en zeer professioneel.

Thanks!
Peter

Wow, they say they sell you a ticket worth €95 and when you get the ticket it's worth €49!!! I don't mind paying extra for their service but this is cheating!

They claim to be fair and transparent but DON'T TRUST this organisation.

Hi all, I had a really bad experience with these people. After trying to get my money back for the concert tickets (the concert was postponed several times due to covid) they told me to sell the tickets as the only way to get any money back as they had no intention of doing so. Luckily I didn't give up - contacted ECCI with what happened and after several weeks got my refund! So do not give up - you will have to fill in these forms on ECCI page for complaint and describe what happened. The nice people in ECCI solved the problem and I am now happy to share this with you if are in the same boat. Good luck and let me know how it went for you!

AVOID!!!!
You will get quickly scammed into "dutch law" and you will never see your money back.
Andre Rieu concert got cancelled due to corona and was advised my refund will be processed a month after the cancelled event in August 2021, however 4all have now advised will have to wait 18 months instead for the moved concert in 2022 to take place in order to get my money back!!!
This is an absolute joke and after numerous email exchange I was eventually told:
" So you have to deal with it".
Looks like another legal action will be taken against them as they're simply cowboys money laundering our hard earned money without the slightest consideration for people who actually pay their wages and poor artists who have no idea the treatment they're receiving due to no fault of their own.

The concert I was going to was cancelled - I was never offered a voucher nor a refund. When I chased them for this it takes them 3 weeks to respond, only after making the decision to take legal action they said they would wire back the money which they still haven’t done. Will have to pursue the legal proceedings and try it that way..

Not allowed to state links in Trustpilot Post ...but search in google for evc cancelled event due to corona ...then you can fint below cut - however onlineticketshop do not want to refund ticket cost - in my view not good bussines practice
Netherlands
If an event is postponed, the ticket remains valid for the new date. The event must be rescheduled at the latest 13 months after the original date.
If a consumer is unable to attend the replacement date or the event is finally completely cancelled, the provider may offer a voucher instead of a refund.

There is no obligation to accept the voucher, even if some companies argue differently. If you refuse the voucher, you are entitled to a refund of the ticket costs.

I bought tickets for the match Ajax-Fortuna Sittard.
Onlineticketshop gave me the chance to visit the game last minute, even though the whole stadium was packed. Furthermore, the service around the transaction was great. Thanks :)

Great service.
They said they usually send tickets about 2 weeks before the event, but since I had to travel internationally, I requested if it's possible to send it earlier, so I can be sure that I can book a flight. They sent me a ticket almost immediately. :)
I realize it's a ticket reseller for a higher price, but it was the only possibility to get a ticket to a sold out event. The price premium wasn't as high as I've sometimes seen on similar sites.

I ordered Alan walker ticket for the konsert 9.nov. The ticket I ordered has a other name than mine.why?

Hi, I bought 2 Tamer Hosny's Dubai Concert tickets just 1 day before the concert from Onlineticketshop . I had no problem with the higher prices compared to the offical site as I expected the shop to make a profit running a resale biz. After waiting for 20mins, the tickets were still not ready to be downloaded so I got worried and decided to send a message to the Whatsapp number provided. The person got back to me sooner than I had expected as I saw that the biz hour does not start until 11am Europe time, and It was only about 9am. She promised me that my tickets will be ready that morning and I got them about an hour after the conversation. YAY!
Having said that, I do think some improvements could be made to better customers' shopping and WAITING experience, such as telling us EXACTLY HOW LONG we have to wait before the tickets can be downloaded, enabling us to choose seats that are still available. After all, they are legit and I will use their service again.

Celia from Hong Kong

Great job I really appreciate the work done

I bought a ticket for the concert of Kraantje Pappie in Amsterdam and the service was perfect overall. The event was sold out and I was too late and very sad because during the official sale I had to work. So I found this web site and despite the initial fear there was no problem at the entrance even if it was another name on the ticket the barcode was valid and I have enjoyed a great concert! THANKS Onlineticketshop!

I have bought 2 tickets for the concert of John Mayer in Amsterdam and I have discovered the website only in this occasion! Initially I've had many doubts on his reliability, but fortunately i have written some emails to the custom service and they have answered me immediately! They have also called me to help me in the choice of the tickets and in the payment! They have been very kind and friendly! Has been a very good experience!

Wanting to know if tickets bought from this website are legit? I’m after buying €253 worth and need to know. Thanks.

I wanted to surprise my husband, he really loves Wu Tang Clan and they were coming to Amsterdam for the concert Gods of Raps. I was for half an hour on the website if eventim, the official seller and I have got desperate. The website was not working, error one after each other, it wasn't clear what was happening there and I really wanted to buy them but I also had to go back to work. Not everybody has the time to stand one hour in the line to get the tickets. So I decided to call Onlineticketshop and I have asked if they could get the tickets for me. They were really nice and they explained me that they could, but that I had to pay a little extra to get the tickets, since they are a reseller. Well the extra price was nothing compared the the relief of the stress I was having at that moment with the official website. One hour after I was working and I got my tickets in my account and the same evening I was able to surprise my husband!! Thank you so much Onlineticketshop!!!Eventim you lost a customer!

The site is re-selling tickets above their face value. A practice that is illegal in Denmark. Unfortunately the company is targeting the Danish market with a Danish site that is mimicking an official Danish ticket site. I have made them aware of this, but it is very obvious that they know, but have no intention of changing their illegal practice. Ended up reported them to the police.
Be careful

And just to elaborate now that the company replied with the usual copy and paste explanation - I doubt that it going to fool anyone. It it correct that you can run your business in the Netherlands, but it is not legal to re-sell concert tickets bought for Danish events as I am sure you are aware of. If you are not targeting the danish market then you should stop buying Danish tickets and running your site in Danish.

PayPals willingness to react to a dispute is completely irrelevant to this.

Operations like your and Viagogo have also been reported to the by the Danish consumer council for false marketing and they advice people that are being tricked into buying tickets from you to report it to the police despite the slim chances of being able to prosecute as you are based outside of Denmark.

What a service! Definitely gonna order again!

onlineticketshop and onlineticketsshop uses fraudulent selling tactics and act in bad faith.

They use fraudulent selling tactics because:
1) they manipulate the seats map to scam you into buying high price tickets under the optical illusion that you are buying seats for a good seating place
2) They use different websites because of the clients that expose their scams such as Online Ticket Shop or Online Tickets Shop
3) They also act in bad faith. Immediately after buying on the website, I found out the fraudulent behaviour and requested that the transaction did not go forward. They shielded into legalish talk
4) hours after I requested for the transaction not to go forward they sent me the "tickets". The time of acquisition was hours after my emails and their own reply. So they could have canceled the whole thing but they preferred to hurry and buy the tickets because of my complaints.

I bought tickets for Redfest DXB around 2 hours ago. I received an email saying the tickets will be sent to me shortly but I still haven’t received it. I’m very upset as the concert is in a few hours. If this is a real company, please email me the tickets now. This looks like a scam.