First time using Onlineticketshop, I wanted Golden Circle tickets, ordered and paid. I was a bit worried as the order was "In Progress" for many months, however a few weeks before the concert the tick... See more
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It was super easy to buy tickets and also easy to follow up on the event. I bought two tickets for the Pearl Jam before covid hit, and the Onlineticketshop has done a great job informing me everything... See more
Hello. "Funny" experience what can I say....and after several attempts to have at least an answer from these guys, any answer since Celine's concert was canceled long time ago, the last mail received... See more
Ongeëvenaard, The Rolling Stones! Diep respect. Wat een show, energie en passie. Enorm genoten!! You get old when you stop dancing 😀
Company details
Information provided by various external sources
Officiële Kaarten voor Concerten, Dance, Festivals, Voetbal, Cabaret & Theater bij Onlineticketshop. De Beste Tickets Koopt U Hier Veilig Online!
Contact info
Bornholmstraat 82 , 9723AZ, Groningen, Netherlands
- 050-2011520
- info@onlineticketshop.nl
- www.onlineticketshop.nl
No recent history of asking for reviews
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They scammed me 360€ for 4 tickets
Bought 4 tickets for a music festival last week and i was charged 150€ for every ticket, the price was high but the shop assured me a good location, very close to the scene. However as i went to the festival i realised the seats that the shop sold me weren't the ones i paid for, i was given 4 seats that normally would cost 64€ because they were far away from the scene.
I called them the next day and they told me it was all my fault for not paying enough attention, so they admitted that they scammed me yet they refused to help me. Their service is BS and the after sell service is even worse.
I'll never buy tickets from them again.
Btw I bought the tickets 7 months before the festival.

Reply from Onlineticketshop Nederland
Very bad experience
I was not aware that it wasn't Ticketmaster I had found but this Onlineticketshop. So I just, the other day, bought tickets for Marcus and Martinus at Royal Arena in Copenhagen on 10th February 2018. The tickets are each more than 300 kr. higher in price compared to ticketmaster. That is really way to much because ticketmaster actually have tickets for only 400 kr. each (row 15 compared to lousy row 27 that I got from you). Now I have these tickets to 900 kr. each and cannot recommend you at all! I could have bought four tickets for that price. Of course my research could have been better and I would then have saved a huge amount of money. But you do not do fair business anyway!

Reply from Onlineticketshop Nederland
Onlineticketshop just cheated us for 110 euro!! and there are no contact to them
My husband just bought tickets for Roger Waters in Denmark.Way over standard prices. He did not realize that online ticket.nl has so many claims and bad reputation. That online tickets cheat their customers.
We tried to get our money back before 24 hours, but the do not answer the phone - even they write here at Trust pilot that we shall just call them.
DON'T EVER BUY AT Online tickets - YOU CAN BUY SAME TICKETS AT OFFICAL PLACE EVEN CHEAPER!!!

Reply from Onlineticketshop Nederland
Købte billetter igennem …
Købte billetter igennem Onlineticketshop til Volbeats koncert i Parken.
Ingen problemer med selskabet. Fik billetterne hurtigt på pdf og vi havde en fantastisk aften.
Kunne have købt dem billigere men da var de længe udsolgt. At de skal have et gebyr for salg af billetter kan ikke slå mig ud.
Bought tickets through Onlineticketshop for the Volbeat concert in Parken.
No problems with the company. Got the tickets fast on pdf and we had a great evening.
Could have bought them cheaper but they were long sold out.
That they need a fee for the sale of tickets can not beat me.

Reply from Onlineticketshop Nederland
FUP FIRMA
FUP FIRMA - hold fingerne langt væk!!!! De sælger billetter videre fra andre til overpris! Forlanger at købet skal annulleres - ellers bliver de meldt til polititet og ombudsmanden!!!! Da de ikke kan dansk....oversætter jeg dette til engelsk for dem.
BAD COMPANY - keep your fingers far away !!!! They sell tickets further from others to overpriced! Leaves the purchase to be canceled - otherwise they will be reported to the police and the Ombudsman !!!! Since they can not Danish .... I translate this into English for them.
Cancelled U2 tickets
I bought a couple of U2 tickets for the July Dublin concert back in January. I got to the gate and was turned back because apparently they had been cancelled in January. Ticketmaster, the original seller, said there was nothing they could do.
I called Onlineticketshop and after some delay, they managed to get me a couple of valid tickets from Viagogo. I paid well over the face value to get pitch tickets with unrestricted view (fair enough, it's a re-seller), but the replacement tickets that I received were right at the back of the stadium, miles from the stage. Not the best experience.

Reply from Onlineticketshop Nederland
i bought tickets for the U2 concert in …
i bought tickets for the U2 concert in dublin 22/07/17 , in jan, they were more expensive, but i didnt mind as this was a once in a lifetime experience for my son and i, we travelled to dublin and my son was stopped at he turnstile and told his ticket had been refunded, nothing on the ticket to contact seller etc, we were unable to attend the concert then, to say we are devastated is an under statement. i have just emailed the company so hopefully will get some sort of reply from them, and a total refund plus more, as they have stolen this very special time from my son and i!!!!
i have since been in contact with this company who have been very prompt with their replies, and have promised a full refund plus 20% of the purchase, i have not received it yet so watch this space and i will update accordingly.

Reply from Onlineticketshop Nederland
Like almost all other comments on …
Like almost all other comments on Trustpilot, I can add my negative and very angry comments to Onlineticketshop. This is just at big scam company. I ordered 2 ticket for a concert i Copenhagen at the best location, but when I received the tickets, these was changed to a different place, different category, and of cause I still have to pay full price. I have been cheated, so stay away for these guys.

Reply from Onlineticketshop Nederland
Scam webshop
This company promotes themselves as a ticket shop, but that is nothing more than a lie - I just got ripped off on 4 tickets to see John Legend at the Royal Arena in Denmark.
I think a refund of my money is in order!

Reply from Onlineticketshop Nederland
Concert tickets
NEVER EVER buy tickets from these guys! I bought two tickets for a Sting concert in DK, and received FAKE tickets issued to another concert arena in another name. When I contacted them, they completely blew me off. This was of course after they charged my credit card overprice for the tickets! I strongly recommend you band them.

Reply from Onlineticketshop Nederland
Terrible Terrible
I bought 2 SILVER Tickets for Bryan Adams Aed595 X 2 = Aed1190......and I received REGULAR Tickets of Aed295 !!!!!!!!!!!!!!!!!
This is terrible, Unacceptable and you are CHEATERS!!!!!!!!
NEVER EVER someone gonna buy from YOU!
everyone in Dubai knows now.
It's a reseller....wow DUBLE [[[[(((((([[[[
Ha, you will tell me,,,sorry to hear this and that ,,,we are resellers,,,,that is WRONG

Reply from Onlineticketshop Nederland
Overprices!
The guarantee of tickets is 120% - but what they don't say is that the prices are almost twice as expensive as the original tickets JUST because it's pre-reservation. I told them to announce that, so if people really MUST buy the sold-out-in-10-minutes-tickets they can pay extra to guarantee a ticket...

Reply from Onlineticketshop Nederland
Overpriced!!!!
They charged me 10 euros more per ticket than the offical ticket sales site. I wish I knew.... I spent a total of 100 euros more than necessary, and the tickets have not arrived yet.

Reply from Onlineticketshop Nederland
changed my mind
I had a few issues with timing of the tickets and tried to change them. After some time, I managed to have them changed to the desired timing!
Fantastic service
I ordered tickets to see Bruce Springsteen in Horsens. I was a bit nervous about the booking and we there the tickets would be genuine etc, so I contacted online ticket shop on messenger and they reassured me.
I flew from UK to Denmark for the concert (still slightly concerned). The tickets were 100% genuine and absolutely perfect!
Yes I paid a little bit more for them, but otherwise I wouldn't have had a chance to go and get front of stage tickets too.
Ordering and payment was easy and I will 100% be using these guys again.
Very bad. Avoid to buy tickets by them
This site is not authorized to sell some tickets for concerts or events. Buy tickets and resell them for is illegal in Belgium. Nevertheless, it does. It increases its prices by more than 40% and when you show up at the entrance, you hear your tickets are not valid.
However, onlineticketshop has quickly refund the money back. Very good reaction.

Reply from Onlineticketshop Nederland
Prima service
Andre Rieu in Maastricht
Looking very much forward to a carefully planned holiday in the city of Maastricht where we should have the tour of our life to celebrate my friend’s 75th birthday at the fantastic Andre Rieu Concert on 10th July 2015.
Then we just got an e-mail instead of our tickets saying that they are very sorry bla bla bla, and that they don’t have the tickets that we booked and payed for in their presale last year on 25th September. Every thing was settled with hotel, restaurant etc. but all for nothing.
Now we are waiting for them to answer our two e-mails, but until this moment there is no response. So there is an absolute lack of customer service. Wonder if we will ever get our money back since they don’t bother to give any answer. Very unserious business.
Andre Rieu
After carefully planning a special trip to see Andre Rieu in Maastricht for my mum's 80th birthday, we have been emailed today to say onlineticketshop have not got our tickets! We booked and paid for these last year and have travel and hotel booked too. I have tried calling but cannot get through and am disgusted by their lack of customer service. We have near front row tickets booked and it cost us a small fortune to plan this trip including hotel and travel. Do not touch with a bargepole! Find a reputable company to buy your tickets. This is the concert on 10th July 2015, so we are now at a loss as to what to do.
No problem!
Went to see Fleetwood Mac at Ziggo Dome in Amsterdam - a fantastic show. Our seats couldn't have been better. I have to admit I was a bit sceptical at first about buying tickets online for a fraction of the original cost. I couldn't get through on the phone so I was a bit nervous, but after sending an e-mail I got a very nice friendly response and the tickets were sent immediately by e-mail. I have no problem recommending this onlineticketshop further.
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