It was absolutly incredible! Even though weve been at the last row, it was almost as ecxiting as floor tickets. Maybe we were far away, but you guys made sure thay every one in every seat could enjoy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought 4 tickets to celine dion. I can't see the tickets on my page after it got canceled, but I haven't got my money back, they have been difficult to get in touch with Now it's just to see... See more
The event was rescheduled from 2020 to 2022 and also the venue changed. First asked for a refund, but got the answer that the tickets were not refundable, but heard that some people had gotten refunds... See more
Bad service, bad custommer support. If a concert is delayed multiple times they won't refund the ticket. Prices are also higher than other places - if you want to purchase a ticket, they are not the p... See more
Company details
Information provided by various external sources
Premium Tickets for Concerts, Football, Comedy, Theatre and all other Events Worldwide. Buy Safe & Secure with Onlineticketshop! 100% Guaranteed!
Contact info
Bornholmstraat 82, 9723AZ, Groningen, Netherlands
- +31502011520
- info@onlineticketshop.nl
- www.onlineticketsshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Wonderful experience
Wonderful experience. Loved the concert. Andre and his Orchestra were just fantastic.
Everyone at the Arena were very helpful.
Special night out
No refund / ingen refundering.
No refund - after cancelled concert. AEROSMITH 🤯🤯🤯
Simply Brilliant
From buying the tickets, to parking, staff, venue, warm up act to Simply Red, this concert was one of the best I've gone to and I've seen a good many. The seats we had were up near the front and the atmosphere was amazing. Definitely recommend them, along with Simply Red and venue.
Excellent
I bought two tickets to see Simply Red on this website. Tickets were emailed immediately.
Due to Covid the concert was postponed a number of times. We finally got to use them on Wed 2nd Feb.
I received updates throughout the pandemic with information about the gig. A great service indeed. The gig was amazing. We had brilliant seats, 11 rows from the stage. A perfect view and space to dance.
Worth waiting over two years for 💃
I bought two tickets to The Weeknd in…
I bought two tickets to The Weeknd in Paris.
First the event got postponed and now cancelled.
Just got an email saying I will be receiving a voucher, it is not possible to get a refund.
I haven't got any voucher and they have removed all of their contact information so it is not possible to get a hold of them.
This whole thing is a scam be aware
Be aware if ordering tickets from…
Be aware if ordering tickets from Onlineticketsshop and your show gets cancelled. Nothing less than full reimbursent is to be expected as that is what they get from Ticketmaster, and it's also stated on their website, however they won't hold that promise.
Normally, I would get my tickets at the official ticket sale site but in this case it was sold out quickly. I found Onlineticketsshop and got my tickets by paying a premium, which was fine. However, the show got pushed due to the pandemic and recently it was actually cancelled (NOT due to the pandemic) because the artist wanted to do something bigger now that so much time has gone by. Previous ticket holders will get an early bird chance to buy tickets to the new show, but since Onlineticketsshop won't refund my tickets I won't be able to do that.
I got a voucher for the original amount to use on their website. They sell overpriced tickets that won't be reimbursed in case of cancellation, no thanks.
TL;DR
Even though Onlineticketsshop get full reimbursement from Ticketmaster, they refuse to reimburse the customer
Voucher dosnt work.
HELLO: i have a voucher for €224 that expires the next 22th 09 2022 . Im trying to purchase 2 tickets now, and the system dosnt allow me to use the voucher and request a credit card which of course i will not give to you. I need you to solve my problem otherwise I will be obligated to submit my complains both to the Norwegian and Dutch authorities of Consumer protection.
Any fears were unfounded
The tickets arrived without trouble and though I was surprised there was no seat number I was correctly reassured through email none were needed.
Great price, great seats and a great game.
I recommend the Onlineticketshop.
Fake company
Onlineticketshop: ”Unfortunately it is not possible to cancel your order. The Corona virus (COVID-19) is an extremely exceptional case that caused a force majeure within our company, due to which we unfortunately cannot cancel your order. You can also read this in our Terms and Conditions.
“In case events must be rescheduled due to force majeure (such as but not restricted to exceptional weather conditions, natural disasters, epidemics, pandemics and/or by order of the government) cancellation is not possible.”
If you are not able to attend on the new date, I advise you to sell your tickets via Ticketswap or Viagogo. I apologize for the inconvenience and thank you in advance for your understanding”
Fake company!!!
I bought tickets from online ticket…
I bought tickets from online ticket shop that were unauthorized. Now I can't get through to their phone lines and none of my emails have received a reply
I bought Tickets for the Kiss concert…
I bought Tickets for the Kiss concert that was suppose to be held in South African in July, due to Covid-19 this concert was cancelled, with no future dates.
On line ticket shop refuses to refund our money and has offered us a voucher plus 10% for any future concerts to be held in South Africa.
They claim that their terms and conditions state no refunds and that vouchers will be supplied.
Since when is this good business practice, they take our money and we now have to be happy with a voucher which will be probably never use, R4000 is a lot of money in SA terms.
Never again will I use this site to book a concert.
We are all in this together but it looks like the clients are far worse off than the service provider.
Hi,i have a question
Hi! Has someone bought tickets for Harry Stykes concert in 2021? I am buying for Hungary but do not know how to do it on this website...
SCAM!!!
First off, My mistake for even falling for this site. When searching for the band I wanted tickets for this one popped up first on google. Did not know until it was too late that this site resells tickets so you do not have any guarantee if the tickets will work or not. Annoyed because they scammed us for thousands!! Do not buy from them!!!!
They are VERY quick to answer you when you want something Back from them.
After reading the negative feedback they always say they are not a scam company and it says so all over they page that they resell tickets to save their skin. Very clever and known moves for scam companies. But when you visit the site for the first time no where does it get in your face that this site is reselling. You have to be on the page and click some pages or scroll a little too see. So No , it’s not that clear to see. Again a good tactic for these companies. Although some tickets may work for some . The Utterly misleading site (Which they state it’s not) how is it not when SO MANY say the same.
I bought 2 tickets to Rammstein 2020 , the best tickets available. Unfortunately got dragged into this site by mistake in a hurry because they sell out so quick. Overpriced as hell. Rammstein announced later on , that they would have a second concert the next day too. I bought 2 tickets for next day also(from ticket
Master), To have in case these flopped. Then covid-19 happend. You would think other rules applied or some form for compassion would take place as som many suffered and still suffers.
So it turned out Rammstein and the venues had to cancel everything for 2020. And that they will be back on the same-ish date next year 2021. Totally fine , for the circumstances. But they now merged the two concerts in one. So all of us with 2 day tickets were left in the pit. We have the right for refund from eventim & Ticketmaster . And my tickets are from eventim just unfortunately from this lousy scam site. They are VERY VERY QUICK to answer emails now when it comes to refunds. Got an answer almost right away. Copy and paste answers I guess. NO REFUNDS . They also made sure to copy and paste that it says so in their terms of service; pandemics = no refunds.
I may take legal action to see the options here , cause it is a lot of money for them to reply and say I should use 2 sites they recommend for me to sell my tickets on cause they can’t help me. You are a company right? You should be able to help and resolve the issue. That is also why so many think it’s a scam. Not just for tickets not working but the ethics the unprofessional company have too. After the first VERY QUICK copy paste response I asked again why I could not get a refund when all the others do? WE HAVE TICKETS FOR 2 days , and they changed for 1 day. AND also changed for the next year. But NOW, no answers , NO REPLY. Just : it says so in our terms of service. They got us wrapped in that. That’s the only way they get through. Extremely sad and frustrating. (their answer for the no reply will be if answered : we have so many emails to answer) but they are rather quick for the first automatic reply for no refunds. Thank you for making 2020 even worse.
But all in all. They do not care.
So do not buy from this site.
PLEASE NO NOT BUY FROM HERE!!!
OVERPRICED
NO HELP
NO REFUNDS
NO GUARANTY
Please Stay away.
I almost never bother to give reviews or argue. But this....

Reply from Onlineticketshop
Hi im wondering if the concert of…
Hi im wondering if the concert of Celine Dion In august will be cancelled if so what will happen to our ticket.
It all works perfect
Everything from booking - confirmation - security and follow up have been more than appreciated.
Actually,of course,one can become a bit nervous if those tickets are valid etc. Though from own experience,this is a great ticket engine if you want those tickets that are sold out other places.
Thank You.

Reply from Onlineticketshop
Thumbs up
Got my ticket as soon as they had found and booked what I wanted.
Great service, you don’t need to sit for ours when the tickets are released.
Do what your best at and let these guys do the job for you.
Worth it!

Reply from Onlineticketshop
Au toooop !
Au toooop ! Le concert super cool, la surprise de Roméo elvis encore mieux !

Reply from Onlineticketshop
Great experienceA MA ZING
Great experience. Tenacious D are Amazing!!! Hope to go again for other shows

Reply from Onlineticketshop
I bought my tickets when they weren't…
I bought my tickets when they weren't available anywhere else for a very normal price. At first i was a bit sceptical bit in the end everything worked perfectly.

Reply from Onlineticketshop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






