Wrong item received so contacted customer services. Everything is automated including responses, so it only suggests returning and not exchange, which would be fine. However, it treats it as a normal... See more
Company replied
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See what reviewers are saying
I first became aware of this brand last year whilst in Tenerife so thought it was just available in Spain. However upon arriving back home in the UK I found out I could order things here so was really... See more
I bought four T-Shirts. Good quality, great colours and reasonably priced. A quick and painless return procedure for some items that didn't fit.
First time user. All aspects of the purchase experience were straightforward and like the fact that they use the Post Office for deliveries and have tracking as standard on all their deliveries.... See more
Company details
About ONLY & SONS Online Shop
Information provided by various external sources
ONLY & SONS is a men’s fashion brand with denim at its core. Our collections capture a timeless fashion, inspired by creative environments, urban subcultures and modern metropolises. From the indigo blue jeans, we create a style that’s cool with a casual edge. ONLY & SONS is about individuality, attitude and looking good - without trying too hard.
If you would like to get in touch with our customer service, please go to:
Contact info
Denmark
- www.onlyandsons.com
4.4
Excellent
3K reviews
Asks customers to review
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Love This Product!
I’m extremely pleased with this product. I’ve bought it several times already, and it never disappoints. I love the quality, the stylish look, and the great value for money. Ordering is quick and simple, and the home delivery is fast and very convenient. I’m very satisfied and would definitely recommend it to others!
April 3, 2026
Arrived when they said it would.
Arrived when they said it would.
This looks very like a black one I bought a couple of years ago, but it doesn't have the same warm lining, so it's for summer and very light, and my cats don't like it as much....
March 30, 2026
I am very happy with my new sweater
I am very happy with my new sweater. The quality of the material is excellent, and it fits perfectly. The delivery was smooth as well. I would definitely recommend them!
March 28, 2026
Great jeans!
March 27, 2026
I am fully satisfied with the services.
March 17, 2026
Very prompt delivery
March 13, 2026
First class items and delivery
March 8, 2026
Excellent and well priced products…..
February 28, 2026
Good quality clothes for a decent price…
Good quality clothes for a decent price quick delivery good communication
February 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Do not order from here
Ordered a coat, done the return and advised them the coat was marked: they still charged me to return it.
Coat was also terrible quality!
February 22, 2026
Reply from ONLY & SONS Online Shop
Hi Joeley,
Thank you very much for taking the time to leave a review.
We are sorry to hear that your coat was marked and that return costs have been charged. We believe it is important that you have a positive shopping experience and are committed to improving this.
We would therefore like to help you further. We kindly ask you to contact us by e-mail or via the chat service. You can find our contact details and opening hours in our helpdesk.
We hope to be able to assist you urgently.
Kind regards,
BESTSELLER online shop
Customer Operations
Low rise jeans
Based on 2 pairs of mens jeans Excellent quality and great fit
Delivery was quick
February 15, 2026
Excellent service.Quality goods.
February 14, 2026
Great online ordering and arrived in…
Great online ordering and arrived in good time as promised - great fit hoodies
February 13, 2026
Great quality jeans.
I’ve ordered a number of times. Quality of jeans is great. I returned an item that was the wrong size, my own mistake. Returns are very easy. Will definitely be using this company going forward.
February 9, 2026
Impeccable
February 9, 2026
Good quality items at a great price
February 9, 2026
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