ØnskeBørns Webshop Reviews 2,668

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 1 out of 5 stars

The website indicated an availability within 3 to 5 days. A week later I got an email that it would take longer with specified date. Almost 5 weeks later I’m still waiting with no news.

Company replied

Rated 5 out of 5 stars

Very good quality products, reasonable postage. European manufacture. Thanks

Company replied

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Children's Furniture Store
  5. Maternity Store
  6. Toy Store

Written by the company

Der er ikke noget, der betyder mere for dig end dit barns velvære og trivsel. Sådan er det også for ØnskeBørn. Forældre med småfolk har en stor opgave foran sig, men der er hjælp at hente. Hver dag gør vi vores bedste for at hjælpe dig og dit barn på rette vej. Vi rådgiver og vejleder, og kan vi gøre det lettere og sjovere for jer at være forældre, er vores mål nået. ØnskeBørn står for service, kvalitet og faglig viden, og så er vi altid klar til at tage hånd om jer. ØnskeBørn er en frivillig dansk kæde af større butikker med et stort udvalg af produkter, der gør det sjovere og lettere at være forældre til småfolk. Udover de fysiske butikker kan du handle på www.onskeborn.dk døgnet rundt.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Waited for several weeks. In the week in which our item was supposed to arrived, I heard still nothing. Called. They said the item will arrive tomorrow and they will forward it then. Should arrive in the next days. It didn't. Called again. They said I canceled the order!!! I kept telling them no I didn't but they didn't believe me. They were super unapologetic and even when I told them explicitly that I wasn't happy with this, they maintained that it wasn't their fault!

This is not the first time we had such an experience with them on the phone. It's certainly the last time we ordered from them.

October 22, 2020
Unprompted review
Rated 1 out of 5 stars

The service was UNBELIEVABLY poor

The service was UNBELIEVABLY poor. I will never recommend this webshop and NEVER try to buy myself anything from it again.

They called me and set a day for delivery at home, and the item never came.

Then I called to ask when the item was going to be delivered and they set the deliver to another place to the one agreed by phone.

Then I asked about what will happened if I cancel the order and the order was cancelled immediately previous to me authorizing the cancellation. They acted Like they did not want to sell at all the item. Never experience this before.

Days later and I am still ANGRY.

December 23, 2019
Unprompted review
Rated 1 out of 5 stars

Never got the order :(

Seriously, you ask me for opinion about the delivery that I never got?! I made an order via your webshop and never heard back from you! That's why I am very unhappy

February 4, 2019
Unprompted review
ØnskeBørns Webshop logo

Reply from ØnskeBørns Webshop

Dear Agnes,

We are sorry to hear that you have not received information about your order is ready in our shop.
I have contacted the shop and you will receive a text message saying that you can pick up your order from today.

Have a nice day.

Best regards, ØnskeBørn A/S

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