ONU Designer Wear Reviews

967

•

4.5

Men's Clothing Store

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the consistently exceptional service provided to buyers. Customers frequently praise the remarkably fast delivery times and the wonderful selection of top designer names available online. Many people also mention that the purchased products arrive securely packaged and match their descriptions perfectly every single time. However, some customers also noted receiving items with notable defects such as noticeable stains, rust, or fabric holes. A few reviewers experienced frustrating issues with order fulfillment, including missing parts or ordered items being completely unavailable. Some people were dissatisfied with difficulties regarding returns and getting refunds for these unexpected product problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting great garment selection and fair... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting fast responses and quick dispatch... See more

Quality

Clients share positive opinions on quality, consistently highlighting great garments and top-tier items.... See more

Order

Customers report general satisfaction and positive experiences with their orders, highlighting fast shipping... See more

Reviews shaping this summary

I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... See more

Company replied

I spoke to one of the guys in the ONU store by phone about the sizing of my Aquascutum Harrington style Jacket. He deserves credit and a mention so big up BAZ cos he was really helpful. He even w... See more

Company replied

Im suprised companies like this still exists ! Problem with parcel missing handle from a bag and no box, email and a phone call - very polite costumer service ! Very little time to sort out everything... See more

Company replied

ONU has the best innovation of designer names & styles, which makes them second to none. Their clothes are incredible & designer names are the best on the market at this moment in time. I will alwa... See more

Company replied

Company details

Written by the company

Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.

Contact info

3 Stephenson Street, B2 4BL, Birmingham, United Kingdom
0121 277 4922
info@onudesignerwear.com
www.onudesignerwear.com

4.5

Excellent

967 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 month

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All reviews

(967)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May 15, 2025

Great price and v fast delivery

May 10, 2025

Reply from ONU Designer Wear

May 16, 2025

Thanks, Leigh! Glad you were happy with the price and speedy delivery. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

May 15, 2025

Perfect service

Good items good price

May 3, 2025

Reply from ONU Designer Wear

May 16, 2025

Thanks, Maksym! Glad you’re happy with the items and the price. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

May 12, 2025

Great customer service

Great customer service. Great service overall .Great communication. Will buy again

May 12, 2025

Unprompted review

Reply from ONU Designer Wear

May 12, 2025

Thanks, John! Glad you were happy with the service and communication. We really appreciate it and look forward to your next order! 😊

Kind regards,
ONU Designer Wear

May 9, 2025

Great experience shopping here

Great experience shopping here. Nice and easy and very cheap retail prices. Also very quick delivery and product looks great! ***** would definitely return again.

May 4, 2025

Reply from ONU Designer Wear

May 12, 2025

Thanks, Josh! Really glad you had a great experience—easy shopping, great value, and fast delivery is what we aim for. Look forward to having you back! 😊

Kind regards,
ONU Designer Wear

May 8, 2025

Amazing company!

Fantastic company with great customer service and product quality

March 27, 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks so much! We're really glad you're happy with both the service and the quality. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Apr 8, 2025

Fast and reliable service as always

April 3, 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks, Andrew! Always a pleasure—really appreciate your continued support. Glad we could deliver once again! 😊

Kind regards,
ONU Designer Wear

Apr 5, 2025

Great product

Great product, fantastic and fast next day delivery service. 2nd item I've ordered, I will be back .

March 31, 2025

Reply from ONU Designer Wear

Apr 14, 2025

Thanks, Chris! Great to have you back—glad you’re happy with the product and service. Looking forward to your next visit! 😊

Kind regards,
ONU Designer Wear

Apr 1, 2025

Very fast delivery and good price!

March 22, 2025

Reply from ONU Designer Wear

Apr 1, 2025

Thanks, Rolan! Glad you’re happy with the price and speedy delivery. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Mar 28, 2025

Excellent service

Excellent service, very swift delivery, items as described and correct sizing.

March 23, 2025

Reply from ONU Designer Wear

Mar 28, 2025

Thanks, Danyaal! Glad you’re happy with the service and your order. Hope to see you again soon! 😊

Kind regards,
ONU Designer Wear

Mar 26, 2025

Great company fast service would highly…

Great company fast service would highly recommend...plus no hassle returns if you need a refund or exchange ...top top company

March 14, 2025

Reply from ONU Designer Wear

Mar 27, 2025

Thanks, Dan! Really appreciate your kind words. Glad you had a great experience and found our service hassle-free. Hope to see you again soon! 👍😊

Kind regards,
ONU Designer Wear

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