I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to one of the guys in the ONU store by phone about the sizing of my Aquascutum Harrington style Jacket. He deserves credit and a mention so big up BAZ cos he was really helpful. He even w... See more
Company replied
Im suprised companies like this still exists ! Problem with parcel missing handle from a bag and no box, email and a phone call - very polite costumer service ! Very little time to sort out everything... See more
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ONU has the best innovation of designer names & styles, which makes them second to none. Their clothes are incredible & designer names are the best on the market at this moment in time. I will alwa... See more
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Company details
Written by the company
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contact info
3 Stephenson Street, B2 4BL, Birmingham, United Kingdom
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4.5
Excellent
967 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
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Fantastic
Fantastic. Service top quality goods kept informed about delivery from start to finish
February 14, 2025
You sent me the wrong size so I gifted…
You sent me the wrong size so I gifted it to my son as too much hassle to return it. I’m not happy. Stone island top cost over £300 pounds
February 7, 2025
Reply from ONU Designer Wear
Dear Terence,
Thank you for your feedback regarding your recent order (Reference No: 81045).
We’re sorry to hear that you were not fully satisfied with your purchase. Our records show that the correct size was sent as per your original order. We weren’t made aware of any issues at the time, and we would have been more than happy to assist had you reached out directly.
If there was an error or misunderstanding, we’d still like the opportunity to resolve it. Please feel free to contact us at info@onudesignerwear.com or call us on 0121 277 4922, and we’d be glad to look into this further for you.
We value your feedback and appreciate the chance to make things right.
Kind regards,
Jason
Customer Care team
Onu Designer Wear
info@onudesignerwear.com | 0121 277 4922
Top sweater delivered swiftly!
February 11, 2025
Delivery went good honest and kind on…
Delivery went good honest and kind on time if not on time you will let us know what what.
February 4, 2025
Original Aqua
Always wanted one of these to match my scarf and rain mac now I have one
Fully kitted
February 8, 2025
A great clothing company!
This was the first time I have bought from this company and I must say that I'm very impressed so far!
February 10, 2025
Quick turnaround but also using decent…
Quick turnaround but also using decent delivery company who went out of his way to put in a safe place 👍
February 1, 2025
...Stone Island baseball cap
... Quality Stone Island b/ball cap, a tad pricey, but worth it.
February 7, 2025
Great site, great price
Great site , amazin price, extremely quick delivery, came in secure box wrapped .
Highly recommend.
February 7, 2025
I orderd
I orderd. T-shirt to holland en i received in a week. Thanks
February 4, 2025
Unprompted review
Ordered a hoody and it was faulty
Ordered a hoody and it was faulty. Called the shop spoke to a great guy called Uzman and then Andrew from the warehouse, replacement sent instantly. Full credit to this company
January 30, 2025
Wont allow me to checkout
February 3, 2025
Unprompted review
Reply from ONU Designer Wear
Dear Robert,
Thank you for your feedback, and I’m sorry to hear you experienced issues during checkout.
We’ve run some checks on our end, and everything appears to be working fine. It’s possible that this may be related to a browser issue or cache error. Could you please try clearing your browser’s cache or using a different browser or device to see if that resolves the problem?
If the issue persists, we’re more than happy to assist you directly. Feel free to contact us at info@onudesignerwear.com or call us at 0121 277 4922, and we’ll help you complete your order as smoothly as possible.
Thank you again for bringing this to our attention, and we look forward to assisting you further.
Kind regards,
James
Customer Service Manager
Onu Designer Wear
info@onudesignerwear.com | 0121 277 4922
Good friendly website and good buyer nice shorts.
Lovely website and friendly communication too.
January 29, 2025
Mcqueen birthday present
I was looking for these trainers for a birthday present for my husband. And came across your website, was happy with the price as they were on sale.
January 19, 2025
Very good experience
Great prices - and send in quality packaging - had to return one item for an exchange due to size. Once received the return - the replacement was sent and received very quickly. Would buy in confidence from this store again.
January 15, 2025
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