Open Space Concepts Reviews 

Great product and service.
Installers were very professional and courteous.

An excellent company to work with. After the initial discussion, Billy came and undertook the survey. Billy was very professional in his approach and explained the options and clarified what he would recommend.
We then reviewed the quote and agreed pricing.
An estimated time of delivery was given.
Charlotte then phoned to confirm that they were ahead of schedule and the product would be delivered 3 weeks ahead of schedule.
Chris arrived in the first week of January to install the pergola. Despite the freezing weather Chris and his colleague kept working throughout. Despite the difficulties with the freezing weather Chris was meticulous, and had great attention to detail to ensure the installation was correct and everything was working as it should.
A first class job and we are very happy with the installation. It will make a real difference to our property and we are looking forward to maximising its use.
Chris and his colleague didn’t stop working, during the installation.
A great service and a great job, would not hesitate in recommending Open Space Concepts

Excellent product fitted to perfection.

From start to finish everything went smoothly. Kept in contact throughout. Did what they said they would when they said they would do it. End result was great too.
Love our extension.

I couldn’t be more delighted with the work Open Space Concepts has done on my winter garden. From start to finish, their team demonstrated professionalism, expertise, and attention to detail. They took the time to understand my vision and delivered a beautifully fitted space that has truly transformed my home.

The quality of workmanship is outstanding, and the installation process was smooth and efficient. Every aspect was handled with care, and the final result exceeded my expectations. My winter garden is now a warm, stylish, and functional space that I can enjoy all year round.

I highly recommend Open Space Concepts to anyone looking for exceptional service and high-quality craftsmanship. Thank you for making my vision a reality!

From start to finish the service was excellent. My fitting was at the time agreed. The fitters were amazing. They worked so hard, worked all day and cleared up each evening. The quality of the product is definitely worth the investment. I opted for a large Louvre pod attached to my house. Well finished and has stood the winter test very well. I particularly like the star lights in the roof. If you are looking for a similar product look no further.

You’re staff were all very nice work men did a great job

Glass Room in Manchester

We’ve had excellent service from OSC from the showroom visit, through the ordering process, with the support for finding out the best enabling works contractor, and with the final installation, that was spot on! Really pleased to have chosen them for our glassroom, highly recommended

This was a project we dreamed about for some time, I am glad we chose OSC to guide us through and eventually finalise it.
Th e people in the company are honest, helpful and approachable. We asked a ton of questions, always got straight answers.
The quote we got was quite competitive; another quote we got previously was almost double the price, way overrated.
Quality and construction are at a high level.
But most importantly, after sales service is absolutely brilliant. We run into a minor issue and it was sorted without much fuss, with regular and honest communication.
Overall, if you are looking for an affordable and high quality garden extension look no further.

We visited the open space concepts showroom during half term and met Mark and Dave. It’s a great showroom and the team were really helpful and informative (and not pushy at all!). It was totally worth the trip, even our 8 year old had fun.

We’ve had excellent service from OSC from the ordering of our beautiful glass room to the completion. We can now feel as though we are sitting in our garden whatever the weather. The structure is amazing quality! The fitters were very professional, polite and the workmanship is amazing. Perfect in every way. I’m sure we will have many years of pleasure in this beautiful glass room. Thank you to all at OSC from sales to installation, we will definitely recommend you.

OSC installed a glass room on to our house. All seemed well until, after a couple of months, water started pouring in one day. The water doused a wooden wine cabinet, making it bloom (obviously). When OSC came to fix the problem, it was discovered that the front fascia hadn’t been sealed (an error in the initial installation) so water had banked up and eventually started coming in. I contacted OSC several times to ask them to pay for the damage caused by their faulty installation, in line with the Consumer Protection Act. I was told they wouldn’t pay for the damage caused and suggested I claim on MY insurance for THEIR poor installation. When I finally asked for a senior manager, I was told someone would call me back…it’s been 3 months, I’m still waiting!
Update: In response to the non apology here; we keep the temperature and humidity constant in that room with underfloor heating (which the cabinet is not directly on, before you try that excuse) and a dehumidifier. Wow, just, wow! Attempt to blame the consumer for your poor installation and service, what a business model 😱

From the initial survey to installation OSC have been superb. keeping me updated with the progress at each stage.
when the guys arrive Dorro and Serghai from the start i cannot fault their level of workmanship. polite, professional and worked constantly, nothing was too much trouble. even when they hit a snag, it was dealt with immediately without any fuss.
the Winsol product as you would expect from a german manufacturer is amazing and extremely well built. we had glass sliding doors, integral blinds, starry lights, rotating roof - full works.
we would have no hesitation in recommending these guys

The whole process from initial enquiry to installation was faultless. Leah was clear and precise with the design and price, Billy did our survey and gave us confidence in the product. Charlotte kept us informed of progress with timescale. Chris and Scott the installers were polite and efficient.
We would be more than happy to recommend O S C to friends and family.

Wow! Fantastic showroom, fabulous products & great people.
The showroom had a really nice feel to it, lovely relaxing background music and beautiful, quality structures.
Nothing was too much trouble with no hard sell and certainly no pressure to buy.
Highly recommend.
Well done OSC 👏👏

Throughout the showroom there is an air of quality, innovation and new ideas. European craftmanship at its finest.

I'd recommend you visit, as good as the photos and videos on the website are, you need to touch and feel it to appreciate it fully.

We are very pleased with our new glass veranda. The whole team has been very supportive and helpful - Leah, Billy, Charlotte and especially Dan and Kevin, the two fitters, who have done an amazing job. I would highly recommend Open Space Concepts to anyone who is looking for a glass room or veranda.

Thank you to the amazing team, especially Leah, Charlotte and the installation team for your professionalism and exceptional customer service. I would highly recommend this company!

Well some months in now and must say really impressed with both ours
Cube one has 3 opening sides and slated opening roof with starlights looks fab all sides have external electric blinds again think these are a must as it’s very hot inside at times
The lighting led strip and starlight on 1 are fabulous again a little expensive but well worth it
Cube 2 fixed sides and fully opening front with glass roof
We dealt with Leah for both purchases and must say brilliant extremely helpful
The installation teams excellent and worked extremely well with our builder
Had 1 little problem but sorted out no problem
They look absolutely fantastic well built and very solid ok not the cheapest about but we are extremely pleased with ours from ordering to installation very professional outfit
Nothing a problem for Leah , Charlotte very helpful
And as I said the installation team excellent

I was given incorrect lead times for installation, but the operations manager Charlotte, was more than helpful and reduced our waiting time. The Ambient glass garden room is impressive, it’s simply stylish and has given our home a real wow factor. It’s actually more beautiful in real life. The fitting team are pleasant and polite. The company overall was pretty easy to deal with.